We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... もっと見る
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We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... もっと見る
企業が回答しました
Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, 英国
- 0333 034 6100
4.3
優良
189件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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A Sunday bowling and playing pool.
We were allocated a bowling lane not much later than our booking, I considered that ok as it was a busy Sunday afternoon.
We went to the lane (lane20) and even though our booking name was on the display we couldn't start the game or enter players name. I went to the desk and explained the problem. I was told at that point the touch sreen wasn't working and they entered the player names from the desk.
We had a few games of pool after the bowling, unfortunately many of the tables had had the chalk removed from the chalk holders..very annoying for you but at £2.00 a game not ideal for us either.
I did notice members of the staff sweeping up litter etc from the floor and the tables were quite clear of empty bottles and glasses. It' not easy to decide if the drinks have been left or still 'active' when people leave the table to play on machine or have left the building. So well done to the staff and all the staff were helpful
2026年1月25日
Tenpin - Southport からの回答
Hi David, thank you for the 4* review for Tenpin Southport! We're sorry to hear that there had been technical issues on the lanes and that the chalk was missing from the pool tables. We really appreciate all of your feedback and will ensure this is passed onto our team. We hope to see you again soon! Best wishes - Adelaide
Tenpin - Southport からの回答
Hi there,
Thank you for your amazing 5* review at Tenpin Southport! we are delighted you've had such a great time on your recent visit to us. It's great to hear you found the staff so friendly and we look forward to welcoming you back to the venue again very soon! Best wishes- Steph
Tenpin - Southport からの回答
Hi there, thank you so much for the 5* rating of Tenpin Southport. It's lovely to hear you had a fantastic first visit and that you enjoyed your experience. We hope to see you again for another fun time.
Take care,
Kirsty
Great night
Really great night with our late teen children back from uni. Good Friday night deal too.
2026年1月16日
Tenpin - Southport からの回答
Hi Michala,
We're glad you enjoyed your experience with your family! It sounds like our Friday night deal was a success for you all. Thanks for your feedback. Best wishes - Clare
Excellent experience as always
Excellent experience as always. We have been many times and will continue to bowl here.
2026年1月18日
Tenpin - Southport からの回答
Hi David,
Thank you for your fantastic 5* review at Tenpin Southport! It's great to hear you've had such a wonderful time on your recent visit to u. We look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Southport からの回答
Hi Kim, thank you so much for the brilliant 5* review of Tenpin Southport! We're glad you found our staff helpful and your lane ready and we can't wait to welcome you back again soon! Best wishes - Mel
My kids loved it & although was very…
My kids loved it & although was very busy it remained calm
2026年1月10日
Tenpin - Southport からの回答
Hi David
Thaks for sharing your 5* experience at Tenpin Southport. We're happy to hear that your children loved it! We appreciate you mentioning the calm atmosphere, even when busy. Thanks! Best wishes - Clare
A lovely clean well organised place
A lovely clean well organised place. Plenty for kids and adults to do.
2026年1月11日
Tenpin - Southport からの回答
Hi Tracy
Thanks for the amazing 5* rating for Tenpin Southport, We're happy to hear that you found our place lovely, clean, and well-organized, with activities for all ages. Thank you for your positive feedback! Best wishes - Clare
Food was absolutely disgusting
Food was absolutely disgusting. Sent it back to be re-made and came back just as awful. Children didn't eat.
Considering how much it cost I'd expect it to at least be edible
2026年1月10日
Tenpin - Southport からの回答
Hi Stacey
We're very sorry the food was not good and your children didn't enjoy their meals. We appreciate your feedback and will look into this to ensure it doesn't happen again. If you would like us to contact you directly to discuss your visit, please email customer.feedback@tenpin.co.uk with the subject "Review - Southport" and the details and someone will reach out to you. Best wishes - Clare
Great family time
Visited on a Saturday evening with family, reasonably priced and accessible. A very enjoyable evening.
2026年1月10日
Tenpin - Southport からの回答
Hi Susan, thanks for leaving Tenpin Southport 5* rating and review! We're happy to hear that you found our establishment accessible and reasonably priced. We're glad you enjoyed your evening with family. Thank you for your feedback and we hope to see you again in the future! Best wishes - Rosie
Tenpin - Southport からの回答
Hello there, thank you for taking your time to leave us a fantastic 5* review. We are really pleased that you enjoyed your recent visit to our Tenpin in Southport. We do hope to see you again soon. Many Thanks - Kimberley
great!
It was very good experience 2 games of bowling for 4 of us it was £40 so £10pp which di great and spent around an hour and a bit! Highly recommend
2026年1月11日
Tenpin - Southport からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are really pleased to hear that you had a great time at our Tenpin in Southport. We do hope to see you again very soon. Many Thanks - Kimberley
Very cold and staff were not at all…
Very cold and staff were not at all helpful the guy checking me in was rude
2026年1月4日
Tenpin - Southport からの回答
Hi Annmarie
Thank you for taking the time to leave a review for Tenpin Southport. We regret that the service and environment did not meet your expectations. We'll address this to improve our guest experience. If you would like to discuss your experience, please email customer.feedback@tenpin.co.uk with the subject "Review - Southport" plus the details and someone will contact you. Best wishes - Clare
Tenpin - Southport からの回答
Hi David
Thanks for the super 5* rating for Tenpin Southport. We're glad you enjoyed your visit and found plenty to do. We appreciate your feedback regarding our attentive team! Hope to see you again soon. Best wishes- Clare
Tenpin - Southport からの回答
Hello, thank you very much for the amazing 5* review of Tenpin Southport! We are thrilled you had the best time and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Nice place and friendly staff
2025年12月30日
Tenpin - Southport からの回答
Hi Peter, thank you for leaving Tenpin Southport an excellent 5* rating. We are so glad to hear you enjoy our venue and that all of our staff have positive impacts on your visits. We hope to welcome you again soon! Best wishes - Kaylee
Had a good time
Had a good time, got on lane slightly earlier which was good. There was food on the floor and bottles left from previous players which wasn't cleared until well into our game.
2026年1月3日
Tenpin - Southport からの回答
Hi Sandra,
Thanks for the great 3* rating for Tenpin Southport. We appreciate you sharing your experience and are glad you started your game early. We regret that the lane wasn't clean upon arrival and will address this with our team to ensure a better experience. Hope to see you back soon. Best wishes - Clare
Freezing cold venue
The bowling was great, just freezing cold in the venue and no milk left so unable to have a hot drink!!
2026年1月4日
Tenpin - Southport からの回答
Hi there, thank you for taking the time to review Tenpin Southport! We're glad that you enjoyed the bowling, but are sorry to hear that the venue was cold and that the hot drinks had been unavailable during your visit. We will ensure your feedback is passed on for future improvements to be made. We hope you'll visit again soon! Best wishes - Adelaide
Would Recommend
Easy to book
Staff were helpful and friendly
Relaxed atmosphere
Will be booking again .
2025年12月31日
Tenpin - Southport からの回答
Hi Christina,
Thank you for your wonderful 5* review at Tenpin Southport! We are delighted you've had such a great time whilst on your recent visit to us. It's lovely to hear you found the staff very helpful and friendly, We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Southport からの回答
Hi Debra.
Thanks for the 5* rating for Tenpin Southport. We're glad you had a wonderful night with your family. It is great to hear our staff were nice. Thanks for your feedback! Best wishes - Clare
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