Staff are well presented, polite, food cleared promptly, easy to book came with Daughter and Granddaughters, so ages varied from 67 down to 8. We had a great time Nannie won yeah lol. Few goes in the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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It wasn’t overly busy but there is never enough staff available. The staff that were working though were lovely and very professional; having to apologise for waiting so long and very accommodating.... もっと見る
企業が回答しました
We went on Thursday 27th Aug, and wow, shocking. A tall guy who is a "manager" has a rancid attitude, he is arrogant and so unprofessional. He didnt care to fix and problems, he pranced around like... もっと見る
企業が回答しました
Booked the laser tag party for my sons 9th birthday and booking process was easy and the staff at tenpin were fantastic, catered to our every need ☺️
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Greyfriars Place, Stafford, ST16 2SD, Stafford, 英国
- 0333 034 6100
4.3
優良
140件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were very friendly and very…
Staff were very friendly and very helpful we had a brilliant evening
2026年3月23日
Tenpin - Stafford からの回答
Hi Nicola
We're so glad to hear that our staff were friendly and helpful, and that you had a brilliant evening! Thank you for your positive feedback. Best wishes - Clare
We visited Tenpin Stafford for our…
We visited Tenpin Stafford for our son’s birthday and the staff were incredibly helpful. K, in particular, went above and beyond by honouring our two-for-one voucher despite the till refusing it. The premises were also spotless and tidy.
2026年3月20日
Tenpin - Stafford からの回答
Hello, Thank you for taking your time to leave us an amazing 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Stafford. We will pass your feedback onto our team. We do hope to see you again very soon. Best Wishes - Kimberley
Lovely place
Lovely place some staff need a lesson on manors other then that we had a fab night x
2026年2月28日
Tenpin - Stafford からの回答
Hi Ann Marie, thank you for the 4* rating and review of Tenpin Stafford. We are delighted to hear you had a lovely time, despite some issues you faced. We will ensure that your feedback is passed on to the correct team to review.
Take care,
Kirsty
I had a parking fine!!!!!!
I had a parking fine. I'd never paid parking before and would have expected a member of staff to check/confirm I had paid
2026年2月15日
Tenpin - Stafford からの回答
Hi Alfie,
Thank you for your 1* review at Tenpin Stafford! We are very sorry to hear you've not had a great experience whilst on your most recent visit to us. Although the restrictions are on display for the parking at the venue, I understand this can be missed and I will ensure this is passed across to the correct team to make any future improvements needed. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
The booking system it's terrible
Booked online after getting there as couldn't do the deal face to face which is bad,then once booked I couldn't amend the booking at the till so lost all my discount and paid full price for the food and drink,
2026年2月20日
Tenpin - Stafford からの回答
Hi Daniel, thank you for taking the time to review Tenpin Stafford! We're sorry to hear that there had been issues when you were booking. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review -Stafford', and we can pass this on to be looked into. Best wishes - Adelaide
Tenpin - Stafford からの回答
Hello Caroline, Thank you for taking your time to leave us a 5* review. We are so pleased to hear that you had a great time and found our team helpful throughout. We do hope to see you again soon. Many Thanks - Kimberley
Awful karaoke experience
Booked for an hour of karaoke in room 2 and the signal was constantly going off. Awful really as you could also hear the people using room 1 and practically sing along with them. I would never book again. It was very busy though as booked in half term so not staffs fault.
2026年2月20日
Tenpin - Stafford からの回答
Hi Sharon,
Thank you for your 2* review at Tenpin Stafford! We are very sorry to hear your recent visit was not what you expected. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed, We hope to welcome you back to the venue again in the future. Best wishes- Steph
We had a fantastic time
2026年2月21日
Tenpin - Stafford からの回答
Hello Tara,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We're glad you had a fantastic time. Thank you for your positive feedback; it means a lot to us. We look forward to welcoming you back again soon. All the best ~ Laura
I was impressed with the layout and…
I was impressed with the layout and facilities in addition to the bowling that we initially went there for. The fact they have an indoor play zone for children within, will definitely encourage me to go back more frequently.
2026年2月19日
Tenpin - Stafford からの回答
Hello E Starr,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We're happy to hear that you enjoyed the layout, facilities, and bowling. It's great to know the indoor play zone will encourage more frequent visits. Thank you for your positive feedback! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Staff were so friendly and hellpful
2026年2月19日
Tenpin - Stafford からの回答
Hello Liz,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We appreciate your 5-star review! We're so happy to hear our team was friendly and helpful during your visit, and we hope to see you again soon! All the best ~ Laura
Amazing place but the toddlers soft play i wont recommend
Ive gone to Tenpin on and off for many years, and would definitely recommend it for whatever occasion, however I went to the soft play area for the first time with my little one, and unfortunately I would not recommend the soft play for toddlers as its definitely not worth the money I paid for which was almost £6, granted i went in the half term and on a friday, but the toddlers section only had a slide which you had to climb to and a few animal soft play to play with, although the safety gate which you have to ask a member of staff to be let out is amazing. And even though I could've taken him into the junior side where it was more adventurous, it was too big for him. However, the arcade, bowling and the pool areas are great as ive been there multiple times, so it was a shame for the soft play to be a bit disappointing
2026年2月13日
Tenpin - Stafford からの回答
Hello Katie,
Thank you for taking the time to rate Tenpin Stafford 3 stars. We appreciate your long-time patronage and your feedback. We're glad you enjoy our arcade, bowling, and pool areas. We're sorry the soft play area didn't meet your expectations for your toddler. We'll review the toddler area to see how we can improve the experience. Thank you for bringing this to our attention. All the best ~ Laura
Tenpin - Stafford からの回答
Hi Marta
Thank you for your fantastic 5* review at Tenpin Stafford! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Stafford からの回答
Hi Nat
We're happy you enjoyed the atmosphere and found the area clean and well-maintained. Thank you for your excellent review! Best wishes - Clare
1st time going Stafford tenpin
1st time going Stafford tenpin. Staff were brilliant, fast service and the place was very clean. Would definitely recommend.
2026年2月17日
Tenpin - Stafford からの回答
Hi Liz, what a fantastic 5* review of Tenpin Stafford! We are really happy to see you enjoyed your first visit with us and found our team super helpful as well as finding the venue clean with great service! We do hope this will mean you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Booked online for the bowl and pizza…
Booked online for the bowl and pizza deal
The lane was ready for us when we arrived and pizza was hot and tasty
2026年2月16日
Tenpin - Stafford からの回答
Hi Jane, thank you so much for leaving a really great 5* review of Tenpin Stafford! We are really pleased to see you had a great time when booking our Bowl & Pizza deal and we do hope you will visit us again soon for another fun day out! Best wishes - Mel
Fantastic staff who are very helpful…
Fantastic staff who are very helpful and accommodating.
Excellent service and a bonus for us as we didn't know it was half price Tuesday. We had two lanes and food for our grandson's birthday!
2026年1月27日
Tenpin - Stafford からの回答
Hi Alan, thank you so much for fabulous 5* review of Tenpin Stafford! We're really happy to see you enjoyed your experience with us and it's great to hear that our staff were helpful and accommodating during your grandson's birthday celebration. We appreciate you mentioning the excellent service and half-price Tuesday and we look forward to seeing you again soon! Best wishes - Mel
Soft play
Booked for soft play as seen it says to 13 years old , got there to be told they can’t exceed 140cm at 9 years old kids were gutted . Being tall shouldn’t stop kids playing they still want to have fun ! Everywhere else is 145cm or no limit in height at all ? So why you feel need be so little is rediculous ! Kids need to get out and let off energy and young kids can’t even play these days it seems as they getting taller . And it wouldn’t make health and safety any worse having a 150cm limit or none , it’s crazy . Aslong as kids play nicely ! Small kids can be a lot more rough ! So it’s a load of rubbish ! Staff don’t seem to have any reasoning and the manager is just rude towards kids !
2026年1月24日
Tenpin - Stafford からの回答
Hi Mel, thank you for taking the time to leave a review of Tenpin Stafford. We are sorry to hear of the disappointment caused during your recent visit to soft play. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review - Stafford'. Please include as much details as possible and this will be marked for the correct team. Once again, we are sorry for the inconvenience this caused.
Take care,
Kirsty
Tenpin - Stafford からの回答
Hello Stacy,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We are delighted that you found the centre a great place for friends and family. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Great prices on a Tuesday!
Great prices on a Tuesday for activities and food and drinks! Great service thanks!
2026年1月6日
Tenpin - Stafford からの回答
Hi Catherine, thank you for the brilliant 5* rating and review of Tenpin Stafford. We are thrilled to hear that you had a great time and got to take advantage of our Tuesday offer. Hope to see you again soon.
Take care,
Kirsty
Fantastic party
2026年1月18日
Tenpin - Stafford からの回答
Hello Adam, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Stafford. We are so pleased to hear that you enjoyed your recent visit with us. We do hope to see you again soon. Many Thanks - Kimberley
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