We love coming to Ten pin Wrexham with our residents! They are always really accommodating with our residents and understand our needs; We apologise every week as we have four or five residents each t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The kids really enjoyed it. Smaller kids enjoyed the arcades and the teenagers enjoyed the pool. Nice and clean and the staff were lovely. Had some food which was really nice. Would highly recommend... もっと見る
企業が回答しました
Ticket for food was not processed had to ask to get them to put it through 29 minutes later and then the panini ham was cold not even cooked and table was sticky and uncleaned having to wipe it ourse... もっと見る
企業が回答しました
We were on a trip from school ALL the staff were extremely helpful, alot of us had food and ot was all very enjoyable many thanks to all the team at Wrexham
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, 英国
- 0333 034 6100
4.4
優良
126件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great place
Great place, fantastic staff, great food, food took time to arrive but was worth the wait
2026年1月22日
Tenpin - Wrexham からの回答
Hello Kirsty, Thank you for taking your time to leave us some great feedback from your recent visit to our Tenpin in Wrexham! We do hope to see you again soon. Many Thanks Kimberley
I usually enjoy bowling here
I usually enjoy bowling here, but my recent visit was ruined by the staff's attitude. The employees at the Tenpin were incredibly rude and unhelpful , It’s a shame because the facilities are good, but the poor service makes me hesitant to return. I hope management takes steps to improve their customer service.
2026年2月1日
Tenpin - Wrexham からの回答
Hi Sylwia, thank you for taking the time to leave a review of Tenpin Wrexham. We are sorry to hear that your recent visit was not what you had hoped for. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review -Wrexham'. Please include as much detail as possible.
Take care,
Kirsty
Had a great time
Had a great time, was a good atmosphere.
Was very busy but ordered drinks through the QR code at the lane and they arrived soon after with a friendly smile.
Staff where all helpful and polite even though it was very busy. We had lovely afternoon.
2026年2月1日
Tenpin - Wrexham からの回答
Hey Dave, thank you for taking the time to leave a review of Tenpin Wrexham. It's great to hear that you all had a brilliant time and enjoyed the atmosphere. Your feedback is important to us and we will pass this on for future improvements. Hope to see you back again soon for a 5* experience!
Take care,
Kirsty
Family fun
We had such fun,we were with our family and we always enjoy our visit to Tenpin Wrexham
2026年2月1日
Tenpin - Wrexham からの回答
Hi Julie, thank you for the amazing 5* rating and review of Tenpin Wrexham. We are delighted to hear you had such an enjoyable experience with family. It's lovely to hear that you enjoy your time with us. Hope to see you back soon.
Take care,
Kirsty
It was my daughters birthday I asked if…
It was my daughters birthday I asked if they could put happy birthday up on the screen the girl said yes but it never happened. Then we used the karaoke room we were let in late and while the girls were singing a member of staff kept coming in asking how long we had as they had someone waiting to go in this really put the girls on edge feeling that they had to leave before their time was up. 1 unhappy group of girls
2026年1月17日
Tenpin - Wrexham からの回答
Hi Amanda, thank you for taking the time to review Tenpin Wrexham! We're sorry to hear that there had been issues with the service and your time in the karaoke rooms. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Wrexham' and we can pass this to the correct team. Best wishes - Adelaide
Way to book on line friendly staff date night it…
Way to book on line friendly staff it has not long been refurbished look and works really great
2026年1月23日
Tenpin - Wrexham からの回答
Hey there, thank you so much for rating Tenpin Wrexham a brilliant 5 stars. It is great to hear that you had an enjoyable experience and the team had a positive impact on your visit. Hope to see you back again soon.
Take care,
Kirsty
Great fun. Lovely modern surroundings, modern decor.
Great fun. Lovely modern surroundings and great atmosphere.
2026年1月25日
Tenpin - Wrexham からの回答
Hi Joanne, thank you for the brilliant 5* review! We're delighted to hear that you had a fun visit and that you enjoyed the atmosphere at Tenpin Wrexham. We can't wait to see you again soon! Best wishes - Adelaide
Easy to book
Easy to book. Good price compared to other locations locally. Music was way too loud but quietened down once parties were finished
2026年1月18日
Tenpin - Wrexham からの回答
Hi there, thank you for leaving Tenpin Wrexham a great 4* rating. We are so glad that you found it easy to book and that our prices are reasonable! We appreciate the feedback regarding the music level and will pass this on to the team. We hope to welcome you back again soon! Best wishes - Kaylee
Tenpin - Wrexham からの回答
Hello Mark, Thank you for taking your time to leave us an excellent 5* review from your recent visit to our Tenpin in Wrexham. We are really pleased that you and your nephew had a wonderful time with us. We do hope to see you again soon. Many Thanks - Kimberley
Great customer service
Great customer service
Efficient and on time
Good food too
Great place for birthday gatherings
2026年1月17日
Tenpin - Wrexham からの回答
Hello Laura, We're happy to hear that you enjoyed our efficient service and food, and that our place was great for your birthday gathering. Thank you for your positive feedback! We do hope to see you again soon at our Tenpin in Wrexham. Best Wishes - Kimberley
Long wait in the que for…
Long wait in the que for registration-prebooked bowling-staff did could not hear the word i said
Barriers on the lanes does not go down all the way.
Could not find right size of bowling ball for adults
2026年1月11日
Tenpin - Wrexham からの回答
Hi there, thank you for taking the time to review Tenpin Wrexham! We're sorry to hear that the wait time was longer than expected and that there had been issues with the bumpers and bowling balls during your visit. We will ensure your feedback is passed on for future improvements to be made. If you'd like to discuss your visit further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Wrexham'. We hope to see you again soon for a better experience! Best wishes - Adelaide
Tenpin - Wrexham からの回答
Hello Alison, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Wrexham. We are really pleased to hear that you had a great time celebrating your birthday with family in our site. We do hope to see you all again soon. Many Thanks - Kimberley
Great place for the family
Looks so much better, more things to do. Love an escape room, would love to try that next and sample more food.
2026年1月10日
Tenpin - Wrexham からの回答
Hello there, Thank you for taking your time to leave us a great 5* review for our Tenpin in Wrexham. We are thrilled to hear that you had a wonderful time with us and found our site much more enjoyable. We do hope to see you back again soon. Many Thanks - Kimberley
Perfect day out with the kids
Perfect day out with the kids. Everything you need under one roof
2026年1月2日
Tenpin - Wrexham からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Wrexham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to hopefully welcoming you back again very soon! Best wishes- Steph
Family outing
Family visiting us and decided to try tenpin bowling. All enjoyed. Lots more there to do. Good clean and friendly staff
2025年12月29日
Tenpin - Wrexham からの回答
Hi Jean, thank you for the brilliant 5* rating and review! We're delighted to hear that you had a great time bowling with your family at Tenpin Wrexham, and we hope to see you again soon! Best wishes - Adelaide
Vaping openly taking place inside
I was shocked by how many guests were vaping inside. Some tried to hide it but some weren’t bothered who could see. Members of my family are asthmatic so we won’t be returning. Such a shame. Mentioned it to the manager who said it’s an ongoing problem and that some guests can get quite argumentative so perhaps staff are now too afraid to tell people to stop vaping?
2025年12月30日
Tenpin - Wrexham からの回答
Hi Andrew, thank you for taking the time to write a review for Tenpin Wrexham. We're very sorry to hear of your experience while visiting. So that this can be looked into, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Wrexham', and we can pass this to the correct team. Best wishes - Adelaide
Tenpin - Wrexham からの回答
Hi Sarah, thank you so much for rating Tenpin Wrexham a brilliant 5 stars. We are so pleased to hear you and your family had a lovely time. Hope to see you again soon.
Take care,
Kirsty
Great atmosphere
Great atmosphere, we had a fab time. I would say that the pool tables are too close to the bowling booths though. Barely enough room for two people to pass, never mind when someone is bent over the table taking a shot.
2025年12月31日
Tenpin - Wrexham からの回答
Hi Megan, thank you for rating Tenpin Wrexham 4 stars! We are pleased to hear you had a fantastic time. Your feedback is important to us and we will ensure this is passed onto the relevant team. Hope to see you again soon!
Take care,
Kirsty
Fun bowling
Go bowling there once a week and always have a great time , can get busy but staff are always helpful and the atmosphere is always good . I find it reasonable value for money also .
2025年12月31日
Tenpin - Wrexham からの回答
Hi Matthew, thank you for leaving Tenpin Wrexham a wonderful review! We are so thrilled that you enjoy your visits to us and that it's good value for money. We look forward to welcoming you again soon! Best wishes - Kaylee
Tenpin - Wrexham からの回答
Hi Sharon
Thanks for the amazing 5* rating and review for Tenpin Wrexham. We are so pleased to hear that you had a great time and we hope to welcome you back soon. Best wishes - Clare
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