Scam, had to contact the bank and get it reported a month later to get my money back. Sent over multiple emails to different email addresses in relation to the company and had absolutely no response.
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Returned my first order as I was unhappy with the quality of the product (basketball with very poor panel joints, glue not holding and rough cuts around edges of panels -$100 ball i might add), receiv... ãã£ãšèŠã
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Absolutely horrible customer service no tracking updates. Have emailed customer support twice. No response spent $250 packages apparently coming separately already paying for my order and I donât have... ãã£ãšèŠã
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My son has glassy ankles and needed ankle braces rather quickly. The Baller Store could have simply processed the order however they thought there was something a little odd about this order and made... ãã£ãšèŠã
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Shop McDavid Leg Sleeves, Spalding Basketballs, Basketball Gear, Training Equipment and more at Australia's Best Online Basketball Store.
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2067, Sydney, ãªãŒã¹ãã©ãªã¢
- orders@theballerstore.com.au
- www.theballerstore.com.au
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Excellent service- I messed up my orderâŠ
Excellent service- I messed up my order and the store sorted it out immediately. Great response and delivered quickly. Thanks
Products are excellent
Products are excellent, and the post sales service from Sal was awesome, ApplePay screwed up my delivery option and Sal was all over it as soon as I emailed it through.
Whole experience was excellent
Whole experience was excellent. i sent a email to query the product before purchase which was replied within the hour. After placing the order on the Wednesday I queried would i receive it by the end of the week.The store made sure i did by sending it out via express post at no extra charge. Great customer service. Job truly well done.
Excellent service every time I purchaseâŠ
Excellent service every time I purchase . Highly recommend
Excellent customer service
Excellent customer service. I ordered what I thought would fit and the owner Sal reached out to make sure it's the right fit then sent me the correct size for my McDavid protective knee pads. Fast shipping.
Best buy and excellent service
best buy and excellent service
Quick delivery time and good quality products
Being asked to write a review beforeâŠ
Being asked to write a review before product has arrived is weird. Also giving a 10 day window timeframe as expected delivery seems very old fashioned. ......cheers I have updated my rating to reflect service received, but I would have preferred more accurate delivery updates than being asked straight away to write a review. Yes the product itself I am very happy with, but I had purchased the product before and knew the quality I should be receiving.

The Baller Store ããã®åç
Good service but instructions would have helped
Pleased with the service. You responded quickly to my questions. Annoying that you cannot phone to ask questions. My Spalding never flat ball came a bit flat. I enquired and was told you ship balls 80% inflated. Instructions on the box warn you not to changed the pressure in the ball by pumping it up or releasing air as it is guaranteed for a year without needing air. Very confusing. Was eventually informed by your customer support that I needed to pump it up to the right pressure.It would have been good if the instructions had come with the delivery.

The Baller Store ããã®åç
Great service and was dispatched andâŠ
Great service and was dispatched and arrived in super quick time.
Great store
Great store, good quality, fast delivery. Couldn't ask for anything more.
I am happy to find this product
I am happy to find this product, happy with the price and the delivery process. Thanks
Overseas order
Ordered from overseas, no problems encountered. Delivery in Aus took a couple of days.
Good experience
Hard to find products and Reliable
Only place that was selling the SKLZ product I wanted and delivered on a Sunday. I will definitely use them again.
Product price was competitive and wasâŠ
Product price was competitive and was delivered within 3 days. Very happy ððð
Product is great and service was awesome
Excellent
Excellent. Great product, easy to order, got it quick.
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