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Melton Building Society レビュヌ 

246
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TrustScore 5段階評䟡の3.5

3.4

䜏宅金融組合
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5぀星のうち4の評䟡

I use the Stamford branch and prefer to speak face to face rather online. Found staff to be friendly and knowledgeable. I do agree with some comments that online system does seem to be unco-perative... もっず芋る

5぀星のうち5の評䟡

What we appreciate is bring able to go into a local branch office and deal face to face rather than online. Staff always well informative and friendly

䌁業が回答したした

5぀星のうち1の評䟡

Extremeley hard to apply ,their online system been down for a while have attempted to fill out their online form many times over last few days ,still not worked extremley frustrating ! they need to t... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Impossible to contact since their systems change to HELP customers Hours on phone and eventually cut -off . 3 hours and counting They have a call back function that has happened 2/3 times and severa... もっず芋る

䌁業が回答したした

䌁業情報

  1. 䜏宅金融組合
  2. 金融機関
  3. 䜏宅ロヌン代理店
  4. 䜏宅ロヌン融資䌚瀟

圓該䌁業による蚘述

The Melton is a modern, mutual building society that has been serving the people of Melton Mowbray and the surrounding area since 1875. Our success is built on being an independent, mutual society, that places customers (or members) at the heart of everything we do. Being a mutual means we don’t have to pay shareholders dividends. So we can share the results of our success with our members through higher interest rates for savers, lower rates for borrowers and providing better services.

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3.4

たあたあ

TrustScore 5段階評䟡の3.5

246件のレビュヌ

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3.4

すべおのレビュヌ

(246)

過去12か月のレビュヌ数: 182件

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5぀星のうち5の評䟡

It’s great to go into the Melton and


It’s great to go into the Melton and speak to advisors face to face in a private room. We have been investors for 60 years as well as having our mortgage with you. You have always been competitive on the high street. Always had great service in Grantham.

2026幎7月21日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hi Val,

Thank you for being a member at Melton Building Society for 60 years.

We're delighted to hear our teams are still delivering a 5 star worthy service to you after all those years!

Regards
Kayleigh

5぀星のうち5の評䟡

Really easy and friendly

Really easy and friendly. Josh talked us through everything and helped us with the paperwork. We didn’t have an appointment but were given a private room to discuss things and got everything sorted in one go. Really great. Thank you.

2026幎7月17日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

HI Gail,

Thank you for your review.

It's great to hear our colleague Josh made things so straightforward for you, we look forward to seeing you in branch again sometime soon.

Many thanks
Kayleigh

5぀星のうち5の評䟡

Excellent service received today from


Excellent service received today from the Melton Mowbray BS in Grantham from Zena

2026幎7月16日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hi,

Thank you for taking the time to leave us a review and for choosing Melton Building Society.

Regards
Kayleigh

5぀星のうち5の評䟡

Melton at Bourne

Saw Amanda. Very friendly, helpful and professional. Explained everything clearly to us. It’s such a pleasure to be able to actually go into an office and speak to someone rather than having to do it all on line.

2026幎7月16日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hello Mrs Taylor,

Thank you for taking the time to share your experience of our Bourne branch.

Thank for choosing Melton Building Society, we look forward to seeing you in branch again soon.

Regards
Kayleigh

5぀星のうち5の評䟡

Relaxed yet professional experience

I had arranged to attend Melton Building Society to open an account for and with my brother who is a child.
The process has been confusing for me and a sensitive one after our mum passed away.
Charlie made this process so much easier to understand and manage.
She gave us the options of accounts available to us and allowed us to weigh up which accounts would suit us. She gave valued knowledge which assisted us in our choosing.
She has such a kind friendly nature which made you feel very welcome and valued as a customer.
After this experience I feel assured that my brothers money is in the best possible place and know that should we have any questions or queries in the future Charlie will be able to help us with information and answers to our questions.

2026幎6月23日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hello Sophie,

Thank you for taking the time to leave us a review.

We're really pleased that our colleagues have been able to help you and your brother narrow down the right options for his money.

Please dont hesitate to visit or get in touch if you need any additional support.

Thank you for choosing Melton Buidling Society.

Kayleigh

5぀星のうち5の評䟡

Ben made great efforts to complete


Ben made great efforts to complete business today. He explained all the options available for us. He understood our needs and we used his advice to select the products we needed.

2026幎7月14日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hello,

Thank you for taking the time to leave us a review about your experience.

We're pleased to hear that our colleague Ben took the time to understand your needs and suggest some suitable products for you.

Thank you for choosing Melton Building Society.

Regards
Kayleigh

5぀星のうち5の評䟡

I was greeted with a nice smile and a


I was greeted with a nice smile and a pleasant morning. He could not have been more helpful, he gave the impression that he really knew his subject.

2026幎7月14日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hello Stephen,

Thank you for your review.

We're really pleased that you found our colleagues to be helpful and knowledgable.

Thank you for choosing Melton Building Society.

Regards
Kayleigh

5぀星のうち5の評䟡

Staff very helpful and knowleable

Staff very helpful and knowleable. Always happy to answer any questions.
Professional service provided by Chris in branch, regarding porential transfer of an ISA to Melton.

2026幎7月11日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hi Peter,

Thank you for taking the time to leave us a review.

We're delighted that you found our colleagues helpful with your enquiries regarding an ISA transfer.

Thank you for choosing Melton Building Society.

Thanks
Kayleigh

5぀星のうち5の評䟡

I have been with the Melton Building


I have been with the Melton Building Society a number of years and always found the staff at the Grantham branch particularly helpful. However, on this occasion I felt Rosemary went over and above her duties in helping me and deserves a special mention.

2026幎7月2日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hi Julie,

Thank you for your kind review.

We will be sure that Rosemary see's your lovely feedback!

Thank you for choosing Melton Building Society.

Kayleigh

5぀星のうち5の評䟡

Very helpful staff

Very helpful staff guided me through bereavement process to advise on way forward in handling late father's accounts. Readily enabled access to father's funds to pay for his funeral. Thank you.

2026幎7月9日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hello,

Thank you for taking the time to leave us a review, we're really sorry to hear of your recent bereavement.

We're pleased to hear that our team were available to support you at this difficult time, please do let us know if there is anything we can do to support you further.

Regards
Kayleigh

5぀星のうち5の評䟡

Excellent

Excellent, accessible location in high street.

Friendly, knowledgeable & helpful staff.

Saving like it used to be with a modern approach.

2026幎7月2日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

HI Suzanne,

Thank you for taking the time to leave us a review.

We're delighted that you found our colleagues helpful.

Thank you for choosing Melton Building Society.

Regards
Kayleigh

5぀星のうち5の評䟡

Excellent Customer service

The Customer service has been second to non, Whenever you go in to the Grantham branch, everyone is happy to help and deal with any questions that are asked of them. I have had exceptional service from Rosemary and she has helped and guided me through my recent bereavement, with professionalism , care and empathy, she had so much knowledge and helped me to get my accounts all in order I can’t thank her enough.

2026幎7月6日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hi Sarah,

Thank you for sharing your experiences with our Grantham Branch.

We're really sorry to hear about your bereavement, we are glad that Rosemary and the team have been able to support you during this difficult time.

Please dont hesitate to contact us if you need anything further, and we hope to see you in branch again sometime soon.

Many thanks,
Kayleigh

5぀星のうち5の評䟡

How lovely walking down Grantham High


How lovely walking down Grantham High Street today hearing Melton Band outside the society. It made a great banking experience even better with the music. The staff inside were friendly and helpful

2026幎7月4日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hi Laura,

Thank you for visiting our Grantham branch and sharing your experience with us.

We'll be sure to share your lovely comments with the Grantham team and of course Melton Band! We're delighted to have shared their mnusical talents with Grantham High Street this weekend.

Thanks
Kayleigh

5぀星のうち5の評䟡

Lovely seeing The Melton Band today in


Lovely seeing The Melton Band today in Grantham, really brightened my day. Nice to see community music being supported - well done Melton Building Society

2026幎7月4日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Thank you Melanie.

We are proud of our long running association with Melton Band along with our other community partnerships. We're glad that you were able to enjoy their talents at our Grantham branch.

We hope to see you again soon!

Kayleigh

5぀星のうち5の評䟡

Excellent service

Went in to close an old account today. James was extremely friendly and helpful, and also gave me some options to transfer money to their own accounts. Unfortunately these were not the right fit for me, but James was understanding. Amazing service.

2026幎7月3日
自発的なレビュヌ
Melton Building Society ロゎ

Melton Building Society からの回答

Hello,

Thank you for taking the time to leave us a review.

We're are of course sorry to see you go, but we are pleased that James was helpful in reviewing whether we had anything suitable for your needs. We hope you may be able to consider Melton Building Society in the future.

Regards,
Kayleigh

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