We had an issue with the dishwasher, that led to be out of order for about less than two weeks 😑, we thought that it had to be replaced by a brand new one, which costs a lot in these days... We con... もっと見る
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I have just sold my property through Personal Agent. The sales progression was dealt with by Sarah Goddard who was amazing. She kept me in the loop every step of the way and explained any developments... もっと見る
Natasha from the Epsom branch looked after me when I moved my Mum out of her flat to live with me and let her flat. The live was very complicated and stressful and Natasha went above and beyond to pro... もっと見る
企業が回答しました
We feel very lucky to have Becky Moore as our Property Manager. We have been impressed by her professionalism, efficiency, and friendly approach from the very beginning. Becky has always responded... もっと見る
企業が回答しました
企業情報
当該企業による記述
Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.
連絡先
2 West Street, KT187RG, Epsom, 英国
- 01372 745 850
- epsom@thepersonalagent.co.uk
- www.thepersonalagent.co.uk
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この企業のTrustpilot 利用方法
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They had the right level of push
They had the right level of push. They wanted the sale but also worked to get the right price for us.
Sarah post sale was great.

The Personal Agent からの回答
outstanding property Mangement..
Charlotte is an outstanding property manager! She is always prompt, professional, and responsive, providing quick solutions to any issues that arise. While there can sometimes be delays in responses from the landlord, Charlotte consistently keeps me informed and handles everything efficiently. I truly appreciate her dedication and proactive approach — she makes renting stress-free and straightforward. Highly recommended!
Thoroughly recommended
As a landlord I have always found the Personal Agent, and in particular Michelle Hobbs to be extremely efficient and professional. They have managed my property for a number of years, and I have complete trust in them. I would thoroughly recommend their services.

The Personal Agent からの回答
Appreciate you Sarah!!
Sarah has been fantastic dealing with our purchase. Went above and beyond to ensure we got over the line. Always at the end of my worrying emails, guiding and advising. Eternally greatful Sarah, Thank you!!

The Personal Agent からの回答
Great experience
Callum was amazing at showing me around on a viewing friendly and professional!

The Personal Agent からの回答
Selling our flat
Mark and his team were absolutely amazing,very helpful,very professional,guided us in the right direction
Kind regards
Gerry and Chantal

The Personal Agent からの回答
I have been in touch with Callum
I have been in touch with Callum. He is quick with his responses and really friendly. I would happily recommend Callum to anyone looking for a reliable and trustworthy agent.

The Personal Agent からの回答
Great experience with Callum
Had an overall great experience with Callum. Hes managed to resolve all queries I've had, and it's been smooth sailing with him.

The Personal Agent からの回答
Landlord review
Everything went very well leading up to the rental or our property, and has continued to go well with the Personal Agent. The only reason for 4 stars is that communication in regard to minor maintenance issues could have been clearer at the start, but this could have been misunderstanding on our part. Generally communication is very good and responsive, and we are very happy with the service they are providing.

The Personal Agent からの回答
Periodic property inspection
After periodic property inspection, Charlotte Evans addressed all of my concerns promptly and ensured I am well-informed at every step. She and her team (based in Epsom) were very helpful throughout the entire process.

The Personal Agent からの回答
Excellent Agent
Been dealing with The Personal Agent for some time now for our property rentals and they have been excellent and extremely professional. In particular Callum Kirkby, the Assistant Manager at Epsom has been extremely helpful, knowledgeable and deals with everything quickly and professionally.

The Personal Agent からの回答
Very smooth and timely support with our…
Very smooth and timely support with our international move into (and out of) a rental property in Epsom, Surrey. Swift and professional communication - thanks to Callum and team. Would recommend ☺️

The Personal Agent からの回答
Rating Based on Stephanie Foley ONLY!!
Rating Based on Stephanie Foley ONLY for end of tenancy and returning deposit to us. Stephanie is a a credit to TPA! Can’t thank her enough for all her efforts recently.

The Personal Agent からの回答
Charlotte attended to carry out a property inspection
Charlotte attended to carry out a mid-term inspection. She gave me plenty of notice for the visit and explained what i should expect. She was very friendly and thorough, making sure i had the opportunity to raise any concerns.

The Personal Agent からの回答
Thank you Charlotte!
Thank you Charlotte for assisting with everything from deposit and payment queries to leaky radiators. You have a kind and professional manor, and it is appreciated so much.

The Personal Agent からの回答
Great service- quick
Great service- quick, efficient and timely. They go out of the way to facilitate you and are very kind! Charlotte is great with property management services. Thanks!

The Personal Agent からの回答
We were really comfortable on our first…
We were really comfortable on our first inspection day with the agent. We did feel open with her checking every rooms and questions we shared. We were very pleased to have her.
Excellent Service
I recently viewed a letting property with Callum Kirkby from The Personal Agent, and I was really impressed with the experience. From the start, he was friendly, professional, and incredibly knowledgeable about the property. The viewing was well-organised and unhurried, allowing me to get a real feel for the place.
Callum answered all my questions clearly and honestly, and followed up promptly with any additional information I needed. I actually reached out to him a few times after for support with the referencing process and he was super helpful and quick in coming back to me. It made what can often be a stressful process feel straightforward and easy.
I really appreciated the warm, approachable attitude and the genuine care shown throughout. Excellent service from start to finish!
Charlotte Evans our agent
Our Agent Charlotte Evans has been absolutely stellar, from the time she came on as our liaison, door locks were fixed, blown window glasses and door glasses were replaced and she’s always responsive incase of anything.

The Personal Agent からの回答
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