I had an old phone and my account needed updating. Martin was really hslpful in getting my stuff transferred over to my new samsung. Very happy
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I came here with little knowledge of what to actually go for in terms of the broadband, but your staff Taqs was patient and explained all my options to me. Lets see how business goes with 3 But Taqs... もっと見る
企業が回答しました
Popped in to buy a sim card for data roaming abroad.....left with a new monthly plan that not only saved money on using my abroad but saved time on making future purchases of the additional sim card.... もっと見る
企業が回答しました
Quick service, very helpful, patient and pleasant. Explained what they were trying to do to unlock my phone. Explained why they couldn't and explained my options. Answered my questions and in general... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Aberdeen (St. Nicholas) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit W3 St Nicholas Centre, AB10 1HW, Aberdeen, North, 英国
- 01224658432
4.6
優良
69件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
We bought two international Three SIM…
We bought two international Three SIM cards from WH Smith at the airport for our Europe vacation. My husband's card worked perfectly. Mine did not work at all.When we called Three customer service, they admitted the SIM card had been left on the shelf too long, was discontinued, and was completely useless. They told us to return it to WH Smith.What followed was an incredibly frustrating experience. WH Smith told us to go to a Three store. The Three store told us to go back to WH Smith. Finally, we went back to the original WH Smith airport branch where we purchased it, only to be told there was "nothing they could do. "Neither company was willing to take responsibility for selling a discontinued, non-functioning product. This completely disrupted our holiday. Unacceptable service from both Three and WH Smith. Avoid buying SIM cards here.
2026年6月16日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hi Barbara, we understand how frustrating this experience must have been, especially while travelling. The product you received was indeed discontinued, and we regret that this wasn’t communicated at the point of purchase. This isn't the experience we want for our customers.
If you still need assistance, you can call 333 from a Three phone, 0333 338 1001 from any other line, or +44 7782 333 333 if you're abroad. Our phone team is available Monday to Friday 8am to 8pm and weekends 9am to 6pm. Alternatively, you can chat with us here: https://bit.ly/3C43TKN, available Monday to Friday 8am to 10pm and weekends 9am to 8pm. Our team will be happy to take a closer look and guide you through the options available
– Three Social Media Team
I had an old phone and my account…
I had an old phone and my account needed updating. Martin was really hslpful in getting my stuff transferred over to my new samsung. Very happy
2026年7月14日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hi Steve, thank you for the glowing feedback. We’re glad to know that Martin delivered exceptional support with your upgrade and helped to transfer your data to your new device securely and without any hassle.
– Three Social Media Team
Quick and easy set up for broadband and…
Quick and easy set up for broadband and SIM. Good service by Michael
2026年7月10日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hi John, we’re glad to hear your broadband and SIM were set up smoothly, and it’s great to know Michael provided helpful support. Thank you for sharing your feedback.
-Three Social Media Team.
I came here with little knowledge of…
I came here with little knowledge of what to actually go for in terms of the broadband, but your staff Taqs was patient and explained all my options to me.
Lets see how business goes with 3
But Taqs was good
2026年7月7日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hey Pearnacle! 🌷We’re thrilled to know Taqs made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team
5 STAR service from Michael
2026年7月4日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hey Mimi. We're glad that Michael made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 - Three Social Media Team
Martin helped me transfer everything…
Martin helped me transfer everything from my old phone to new Samsung. Happy with my new phone
2026年7月2日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Thank you for sharing your feedback, Fong. It’s great to hear your move to a new Samsung device went smoothly and everything was transferred without any issues. We hope you enjoy using your new phone.
Three Social Media Team
Tayo was fantastic
Tayo was fantastic. Got me sorted out quickly and proffesionally. Absolutely brilliant service
2026年6月21日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Boom 💥 Fraser, it is fantastic that Tayo provided such prompt, expert care and top‑tier dedication to get you sorted 🚀 -Arvind
Nkoisi was very helpful and quick in…
Nkoisi was very helpful and quick in dealing with my issue, great guy 😎
2026年6月20日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hi Jemma. It is fantastic to hear that Nkoisi resolved that issue so efficiently and with such a great attitude. We always want our troubleshooting to be quick and stress-free, so we are pleased he hit the mark for you. -Shivam
Very happy with my experience
Very happy with my experience. I came in looking for an update on my samsung. Sat with martin who got me a good deal and helped transfer everything from old phone to new one. Even my watch.
2026年6月20日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hi there, we are thrilled to read your feedback! It is wonderful to hear that Martin provided such dedicated assistance, securing a fantastic value option and managing the full setup of your brand-new mobile and wearable device seamlessly. -Kishan
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Yay 🚀 Zorro, we're thrilled that our team offered such capable, spot-on support to ensure everything was sorted 💫 -Arvind
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Thanks a ton for this review, Geordie! We absolutely love hearing this. We hope you have a wonderful day! 😊 -Neha
Was a dispapointed at much sim prices…
Was a dispapointed at much sim prices were when i wanted to add on a phone. So i boigjt my samsung outright and staff helped set me up on new phone. Martin with glasses and beard helped me do tranzfer
2026年6月11日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hi George 😊
Totally understand the disappointment around the SIM prices, but glad you managed to pick up your Samsung outright.
Happy to hear Martin was there to help set everything up and get your transfer sorted.
Thanks for stopping by! -Ayesha
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hey Mrs Anderson! Thank you for your feedback. We’re glad our team was able to help, and we’re always here whenever you need us. ☺️ -Kashish
Nkosi was amazing
Nkosi was amazing, explained everything clearly and the process was very smooth I was really impressed.
2026年5月30日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Love hearing this, Lesley 💫 We're delighted Nkosi shared his prompt expertise to ensure everything was effortlessly clear, keeping the entire process seamless for you. -Arvind
Great customer service
Great customer service. Came in for new phone. Alex and Martin were very helpful with new setup and transfer.
2026年5月28日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hey Linda, thank you for taking the time to write this. Alex and Martin will be so happy to know their help meant so much :) -Ayesha
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hey Elizabeth, that’s superb! 🎉 We’re glad Alex made sure everything was sorted out smoothly for you. -Neha
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hey Rab! This absolutely made our day. Alex loved helping you, and we’re so glad the process felt smooth and friendly for you :) -Ayesha
When will the tower in ab11 be fixed
When will the tower in ab11 be fixed? It’s has been down for maintenance for 10 weeks now. Daily average download speeds of 3mbps just isn’t enough to use the internet. I shouldn’t have to pay for internet that’s never actually in service.
2026年5月2日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
A reliable connection is important, Keith, and we’re sorry your service hasn’t been performing as expected. We understand how disruptive slow speeds can be. You can check the latest coverage updates here: https://bit.ly/2ThkuKd. If the issue continues, please reach out to us here: https://bit.ly/3C43TKN. Our team is available Monday–Friday from 8am to 10pm, and weekends from 9am to 8pm. We'll be glad to look into it further and help improve your experience. -Ashifa
Amazing staff!!!
2026年4月27日
自発的なレビュー
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Thank you for the review, Laurence! We're thrilled that our team provided you with great service and friendly guidance at the store. -Neha
Three UK - 3Store Aberdeen (St. Nicholas) からの回答
Hey Magdalena, that’s awesome! We’re so glad you had a positive experience. Thank you for the amazing 5⭐ review! -Veronica
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。