Rushed into store on Friday morning in desperate need of a WiFi solution. Left within a few minutes with a solution that has not only saved me £70 but also provided a far better download speed than... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Rushed into store on Friday morning in desperate need of a WiFi solution. Left within a few minutes with a solution that has not only saved me £70 but also provided a far better download speed than... もっと見る
企業が回答しました
I went in for a desperate upgrade because my current phone stopped charging and I rely on it for work, schools and home. Paul was nothing but amazing. I was on a time limit as I started work in 30 min... もっと見る
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I was served by Harry Cannon today. I met Harry at the beginning of September when I was changing the phone contracts for my son and his GF. Harry was super helpful and informative. He explaine... もっと見る
企業が回答しました
I ended up in the 3 store after smashing my phone and my old network being incredibly unhelpful. Dave was amazing he helped find the best phone model for me, told me exactly how to save everything fro... もっと見る
企業が回答しました
当該企業による記述
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
当該企業による記述

Unit 34, Wesley Walk, Festival Place, RG21 7BE, Basingstoke, South, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Harry was very helpful in 3 mobile. He explained everything very nicely and thoroughly.

Three UK - 3Store Basingstoke からの回答
Perfect service, helpful and knowledgeable. Would recommend his personal services being “Ben” :)

Three UK - 3Store Basingstoke からの回答
Nik the manager helped update my phone and transferred all my photos and apps while we went for lunch and when we came back he gave us a tour of our new phone. Fantastic service from three

Three UK - 3Store Basingstoke からの回答
Paul very knowledgeable, helpful and most importantly I could understand and follow his advice. Avery good communicator

Three UK - 3Store Basingstoke からの回答
Paul is a very friendly and knowledgeable person,we had a conversation about the plan was best for me . The process was simple and straightforward.

Three UK - 3Store Basingstoke からの回答

Three UK - 3Store Basingstoke からの回答
Paul was very helpful, knowledgeable and patient with us. He took the time to explain all available options and we were able to make a very well informed decision.

Three UK - 3Store Basingstoke からの回答
Paul was amazing - a genuinely lovely guy, very helpful and worked hard to get me the best price.

Three UK - 3Store Basingstoke からの回答
Went into 3 in basingstoke regarding setting up 2 new iphone and 2 new ipads. At first we was told that they can only set up devices during week as it can be quite time consuming and was easier to do as they have more staff during week to. Paul Who served me At first told us how we could do it ourselfs At home Which i was grateful for. Paul then told us to come over and take a seat and he ended up setting up all our devices With ease and giving us great advice and customer service being very professional. I Will be coming into this store again into new year as very impressed with customer service that they provide. 10/10. Thanks again Paul great customer service.

Three UK - 3Store Basingstoke からの回答
Paul was great! SO helpful and informative, I’m someone who’s clueless on phones - he was super knowledgeable and sorted everything out

Three UK - 3Store Basingstoke からの回答
Paul was amazing, very knowledgeable and took time to clearly explain

Three UK - 3Store Basingstoke からの回答
Paul was amazing and managed to upgrade my data for me so so helpful

Three UK - 3Store Basingstoke からの回答

Three UK - 3Store Basingstoke からの回答
The customer support given my ben was great. Entered the store. Was seen within a very short amount of time. Made very welcome by Ben. Talked about the problem I had. And within 5 minutes. All fixed.
Remember three. Dumb computers and online is not the same as it is talking to a human.

Three UK - 3Store Basingstoke からの回答

Three UK - 3Store Basingstoke からの回答

Three UK - 3Store Basingstoke からの回答
Great help from Paul, top guy and really easy going, down to earth. Explained everything I needed to know, answered all my questions! Couldn’t ask for a better person to speak to! 3 mobile have got a really good guy working for them! Cheers Paul!

Three UK - 3Store Basingstoke からの回答
Paul has been an unbelievable support over the years I have been using the Three shop in Festival Place, Basingstoke.
I find Paul to be polite and approachable, he takes time to ascertain my needs before making unbiased and appropriate recommendations.
Paul has helped me and my family with new plans, insurance claims, new phones and returns and we've never been disappointed with his diligence, person centred approach and knowledge.
Thank you Paul

Three UK - 3Store Basingstoke からの回答
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