I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11... もっと見る
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Martin and the Manger were so helpful and made my experience easy and enjoyable. Had an issue and they resolved it after a lot of work and time and I very much appreciated it. They listened to what I... もっと見る
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Martin really helped us today, buying a new phone and setting it up with unlimited data whilst transferring everything. He went above and beyond to make us happy and gave us an amazing deal. Such a l... もっと見る
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Martin in the store was good natured, patient and helpful. He helped me to sort out a problem which I was unable to fix online, despite the many chatbots at my disposal. Please keep people i... もっと見る
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企業情報
Three UK - 3Store Bracknell について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
48 High Street, Bracknell, RG12 1LL, Bracknell, South, 英国
- 01344303703
4.9
優良
91件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The team were so helpful…
Martin and the Manger were so helpful and made my experience easy and enjoyable. Had an issue and they resolved it after a lot of work and time and I very much appreciated it. They listened to what I wanted and didn’t oversell or push anything on me.
2026年8月4日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hey, Kevin. We're glad Martin and the store manager took the time to completely resolve your issue. It's fantastic to know they listened to your needs and made your experience truly enjoyable without any sales pressure! 😇 - Three Social Media Team
Martin in the bracknell branch is…
Martin in the bracknell branch is amazing! Super helpful, polite and brilliant at his job.
2026年8月4日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Wow, Lisa! 🎉 It’s wonderful to hear that Martin made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! – Three Social Media Team
Vincent helped me today with fixing my…
Vincent helped me today with fixing my phone and checking i was on the best plan. Thank you
2026年8月4日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hey Joanna, we’re glad Vincent was able to get your device sorted and ensure your plan was right for you. Thank you for sharing your experience 😊
-Three Social Media Team.
Great service from Martin at 3 Bracknell
I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11/10for efficiency & all done with humour & kindness.
Martin is rare find in today's customer service industry.
Thank you.
2026年8月2日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hi there 🎯 Martin’s expert guidance at our Bracknell store clearly made a lasting impression, helping both you and your mum while earning praise that truly speaks volumes. Recognition like this is a wonderful boost for the team 🌟
- Three Social Media Team
Three UK - 3Store Bracknell からの回答
Hi Darren, it’s lovely to hear your visit was supported by a welcoming team and left you with a positive impression. — Three Social Media Team
Great service on the ball couldn’t ask…
Great service from Martin on the ball couldn’t ask for better
2026年8月2日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hey James, it’s great to hear that Martin provided such attentive and efficient support. Thank you for sharing your feedback! 😊
-Three Social Media Team.
Martin in the store was good natured
Martin in the store was good natured, patient and helpful.
He helped me to sort out a problem which I was unable to fix online, despite the many chatbots at my disposal.
Please keep people in stores and give them the tools to do the job they love.
Thank you
2026年7月28日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hi Audrey, we appreciate you taking the time to leave this thoughtful review. It’s great to hear that Martin provided the assistance you needed when online options weren’t enough. Your feedback reinforces the value of our store teams, and we’re grateful for it.
– Three Social Media Team
Andrea was a great advisor
Andrea was a great advisor. She was very professional, charismatic and a great listener. She derseves many more accolades for her great customer service.
2026年7月22日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hello Aurelia, it's wonderful to hear Andrea provided such professionalism and care to your visit. - Three Social Media Team
Martin really helped us today
Martin really helped us today, buying a new phone and setting it up with unlimited data whilst transferring everything. He went above and beyond to make us happy and gave us an amazing deal. Such a lovely person.
2026年7月19日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hi Lei, we’re thrilled that Martin delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team
Our experience at Three was second to…
Our experience at Three was second to none and Noor was very helpful. She was a wealth of knowledge and experience. We’ve always had a very good experience at Three but this excelled. Thank you Noor
2026年7月17日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hi Rosie, thank you for sharing such wonderful feedback. We’re delighted to hear Noor provided exceptional support and showcased her expertise throughout your visit. Your experience means a great deal to us.
– Three Social Media Team
The service was phenomenal,as I was…
The service was phenomenal,as I was assisted well, great customer service
2026年7月16日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hi Antanieta, we’re delighted to hear you had a positive experience and that our team made your journey with us a pleasant one. Thanks for sharing your feedback with us. — Three Social Media Team
Three UK - 3Store Bracknell からの回答
Hi James, thanks so much for sharing your feedback. It’s brilliant to hear that Martin made such a strong impression.
Three Social Media Team
What a great experience we had in the Three shop
What a great experience we had. Went in the Three shop in Bracknell and Martin could not do enough for me. I came away with a new phone all transferred over from my old one and totally satisfied with the can do attitude of Martin. He was very patient while I made up my mind if I wanted to upgrade my IPhone. Will always go there for the excellent service I received from Martin. Thanks For the brilliant service.
2026年7月6日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hey Melvin, you’ve just made our day ✨ We’re delighted Martin’s expert support at our Bracknell store helped you make the right choice, got everything ready to go and earned the kind of trust that keeps you coming back 🌟
- Three Social Media Team
My experience was brilliant I don't…
My experience was brilliant I don't have words to explain thankyou Martin to help me out.
2026年7月6日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
This is the kind of feedback that truly makes us smile, Carlos. 😊 We’re thrilled to hear Martin made such a strong impression. 🌟-Three Social Media Team
Really happy with the service I…
Really happy with the service I received today by Martin thank you so much for making my old phone into a new phone
2026年7月2日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hi Hazel, thank you for sharing your feedback. We’re thrilled to hear that Martin provided exceptional support and transformed your phone so effortlessly.
-Three Social Media Team
Excellent
Had a great experience thanks to Martin. He was very helpful and knowledgable and got me a great deal taking into account everything I need for travelling. The process was very quick and straight forward! Thank you Martin!!
2026年6月18日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hi Emma, making sure your travel needs are fully covered with a great deal is exactly the kind of excellent care our team member Martin provides, and we are glad the whole process was quick and easy for you. — Three Social Media Team
Three UK - 3Store Bracknell からの回答
Hey Mr Gabriel, we’re so happy to hear Martin stood out for you. Thank you for the dazzling 5⭐ review! -Veronica
Visited today and Andrea gave 10/10…
Visited today and Andrea gave 10/10 service. Upgrading contract took as quick as 10 minutes and I was back out to get on with my day.
Fast and productive
2026年6月17日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Thank you for sharing this feedback, Ieva! We’re glad Andrea made the upgrade process smooth and easy for you. 😊 -Veronica
Three UK - 3Store Bracknell からの回答
That’s awesome to hear! 🎉 We’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
Three UK - 3Store Bracknell からの回答
Hi Kelly, we’re glad your visit went smoothly and that Steve and Martin provided such helpful support. Thank you for sharing your thoughts. -Ayesha
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