Martin was extremely helpful in sorting out the issues I had with my phone. Whenever I have needed to visit the store he has always been very helpful and polite An asset to the company
企業が回答しました
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レビュアーのコメントを見てみましょう
I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11... もっと見る
企業が回答しました
Martin told me to leave a five star review or he would double my monthly contract so here I am 🤣. Brilliant help in organising and sorting out my SIM cards! Knowledgeable and much less stressful tha... もっと見る
企業が回答しました
Martin helped me get a replacement phone after i had damaged mine and a better deal on my contract package and went above and beyond in terms of customer care making sure all my data transferred over... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Bracknell について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
48 High Street, Bracknell, RG12 1LL, Bracknell, South, 英国
- 01344303703
4.9
優良
108件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Bracknell からの回答
Hi Amanda, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Three UK - 3Store Bracknell からの回答
Nothing delights us more than knowing you’re happy! Thank you for celebrating Steve’s efficiency. May your day be as amazing as you are! -Ashifa
Three UK - 3Store Bracknell からの回答
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Andrea was so gentle and very helpful
Andrea was so gentle and very helpful, listening to what we (me and my daughter) needed. Very efficient and explaining everything well.
2026年2月20日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hello Judith, we’re pleased Andrea offered attentive support, listened carefully and explained everything clearly to ensure you and your daughter felt confident. Thank you for sharing your experience. -Suhaas
Brilliant service
Martin at the Bracknell store was so amazing and helped me to sort all my old and new contracts and explained everything so I fully understood. Very impressed with the level of customer service
2026年2月17日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Oh wow, Heidi! Thank you for sharing such kind words about Martin. He truly is a delight, guiding you every step of the way. Here’s to many more smiling moments together, we’re so excited for your new contract! 💗 -Kashish
Three UK - 3Store Bracknell からの回答
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
I was greeted by Noor at Bracknell…
I was greeted by Noor at Bracknell today who was extremely polite and helpful with my experience!!
2026年2月15日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hey Jamie, thanks for sharing your lovely experience 🎯 We're thrilled to hear that Noor at our Bracknell branch offered such attentive and efficient support. Sending you warm wishes for a lovely day 😊 -Arvind
Efficient service
Efficient service, very polite and friendly. Helpf wi my mobile issues snd new bill .
2026年2月2日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
We appreciate your feedback, Tracey. It’s great to hear the team handled your concerns with care and got everything sorted for you 😊 -Manavata
Great communication and very helpful
Great communication and very helpful, saved me at least £516, would highly recommend!! Thanks Martin
2026年2月2日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hi Grant, thanks for sharing your experience 🎯 We’re glad Martin could help you make a great saving. Have a wonderful day 🙂 -Arvind
Noor was very helpful
Noor was very helpful, helping two old people to transfer data and saved us money.
2026年2月1日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Thank you for sharing this lovely feedback, Karen. We’re glad to hear Noor guided you through everything smoothly and helped you find the best value. 😊 -Neha
Had the pleasure of getting Andrea to…
Had the pleasure of getting Andrea to assist me with upgrading my phone, she made the whole process streamlined and I would definitely ask for her if I had to pop into store in future. The day before my visit I called up to reserve my chosen phone, and Martin was again extremely helpful, I couldn’t reccomend them both enough !! 10/10
2026年1月28日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
That's brilliant, Amber! We’re thrilled to hear this! 💙 Andrea and Martin made everything smooth and hassle free with your contract renewal. We look forward to welcoming you back again! -Neha
Conor really knows his stuff
Conor really knows his stuff, kind cool guy, quick and friendly.
2026年1月23日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hi Ervin! 🎉 It’s great to hear about your experience. We’re glad Conor assisted you efficiently. It’s a pleasure having you with us at Three. -Kishan
Amazing help and support very happy…
Amazing help and support very happy with Noor excellent customer service
2026年1月14日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
WOW Alex 🌟 Your 5 ⭐ review made our day. We’re absolutely delighted Noor created a wonderful experience for you. Wishing you a fantastic day ahead ✨ -Arvind
Three UK - 3Store Bracknell からの回答
Hey Andrew, that’s brilliant! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Store manage Steve was very helpful
Store manage Steve was very helpful. He showed professionalism. I left the store happy😄
2026年1月13日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hey Irene, we’re thrilled that Steve made your visit enjoyable. Thank you so much for your 5 ⭐ review! -Suhaas
Excellent service - Bracknell High Street
Noor was very friendly and was able to complete everything quickly and effectively.
2026年1月11日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Thanks for writing a terrific review, Chris. We appreciate your kind words about Noor -Scott
Amazing service from Conor
Amazing service from Conor. I came in just for a pay as you go device and was than further helped with a data transfer from my broken screen phone which Conor used a mouse and USB connector to control and transfer as well as my screen protector perfectly fitted. Always great service and a friendly smile.
2026年1月9日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Brilliant customer service
Brilliant customer service. The best.
Andrea looked after me today and offered good advice and service. Thank you so much. Keep up with your great work.
2026年1月9日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Hey Maria, that’s fabulous! We’re delighted to hear that Andrea made your experience so smooth and seamless. Thank you for sharing this amazing 5⭐ review! -Veronica
Excellent Customer Service and Great…
Excellent Customer Service and Great Help in Choosing a Phone
I am extremely satisfied with the customer service. The staff were very professional, patient, and knowledgeable. They took the time to understand my needs and helped me choose the perfect phone that fits my expectations and budget.
They explained all the features clearly, answered every question, and made the whole process easy and stress-free. Thanks to their support, I feel confident with my choice and very happy with my new phone.
I highly recommend this customer service to anyone looking for honest advice and excellent support.
Thank you so much to Andrea and Martin from Bracknell
Monika
2026年1月8日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
What an incredible 5⭐ review, Monika. This makes us so happy! Great work from our Andrea and Martin 🎉 -Jade
Helpful and knowledgeable
Conor , Martin and the team offer friendly expert advice whenever I have asked questions of them all.
Happy to help , knowledgeable and always solve any problem.
Great efforts in a competitive industry
2025年12月22日
自発的なレビュー
Three UK - 3Store Bracknell からの回答
Thanks for your 5 ⭐ review, Julian, and it's lovely to hear that you enjoyed great customer service from Conor, Martin and the rest of the team. We appreciate you taking the time to share this with us 🎊. -Michael
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