Three UK - 3Store Cambridge (Grd Arcade) レビュー 

179
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TrustScore 5段階評価の5

4.9

16 Grand Arcade, CB2 3BJ Cambridge, Midlands, GB

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Rahat was fantastic in helping us understand the various packages, and was also very helpful in providing clarity to our various queries. She was kind, warm and made the whole experience feel like as... もっと見る

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5つ星のうち5の評価

I was served by Stacy, and I must say she was extremely efficient, helpful, and had excellent people skills. She arranged my new contract within just 10 minutes, which was a much better experience th... もっと見る

企業が回答しました

5つ星のうち5の評価

Rahat at the Cambridge branch was incredibly helpful in advising how to diagnose the issue with my child's phone today. They then helped pick the most appropriate contract and were incredibly patient... もっと見る

企業が回答しました

5つ星のうち5の評価

Rahat found is a fabulous contract deal, meeting all of our needs. She helped us with a phone problem too. She couldn't have been nicer and was very professional too.

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Cambridge (Grd Arcade) について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • 16 Grand Arcade, CB2 3BJ, Cambridge, Midlands, 英国

  • 01223305681

4.9

優良

TrustScore 5段階評価の5

179件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(179)

過去12か月のレビュー数: 33,970件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The gentleman was amazing

The gentleman was amazing, very well informed and a delight to deal with

2026年10月20日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hi Nicholas, thank you for your review; it's wonderful to know the knowledge and care demonstrated made the interaction such a positive one. — Three Social Media Team

5つ星のうち5の評価

Stacey was fast and charming ....made…

Stacey was fast and charming ....made everything so easy

2026年10月15日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

What a sweet 5⭐ rating, Kate! We’re heartened to know this has been your experience with Stacey. Wishing you a bright and joyful day ahead! 🌸 -Three Social Media team

5つ星のうち5の評価

Excellent experience at this store

Rahat found is a fabulous contract deal, meeting all of our needs. She helped us with a phone problem too. She couldn't have been nicer and was very professional too.

2026年10月7日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hello Lawrence, it's great to know Rahat helped get everything sorted and made things easy for you. Thank you for your 5⭐ review. - Three Social Media Team

5つ星のうち5の評価

Stacy was very friendly and helpful as…

Stacy was very friendly and helpful as I was quite nervous navigating this change as an international student! Thank you for your care!

2026年10月7日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hi Bavan, thanks for sharing your experience. We're so pleased to hear Stacy helped make the process feel more comfortable and supported you with such care during an important change.— Three Social Media Team

5つ星のうち5の評価

Absolutely fantastic experience with…

Absolutely fantastic experience with Michal! He was friendly, professional, reliable and really helpful throughout. Everything was handled smoothly and with great attention to detail. Excellent service from start to finish — I couldn’t be happier. Highly recommend Michal to anyone! 😊

2026年10月5日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Oh wow, Micheala! Thank you for sharing your thoughts. We’re so glad Michal could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team

5つ星のうち5の評価

The young man who served me was super…

The young man who served me was super kind, smart and efficient. He talked through everything really clearly and helped me sort up the most quick and cost effective phone upgrade for my wife. Thank you!

2026年10月2日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hi Gen, you've just made our day. It's wonderful to hear the support you received was so friendly, knowledgeable and efficient, helping you find the right phone upgrade for your wife with complete ease. Thanks for sharing such lovely feedback.
Three Social Media Team

5つ星のうち5の評価

Loved my experience at three with GUI…

Loved my experience at three with GUI super friendly guy,excellent service and I got a better deal than I was expecting..
Very smooth service,much appreciated

2026年10月2日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hi Florence, thank you for sharing your experience. We're delighted to hear GUI made your visit such a positive one and helped you find an option that exceeded your expectations.— Three Social Media Team

5つ星のうち5の評価

Rahat was fantastic in helping us…

Rahat was fantastic in helping us understand the various packages, and was also very helpful in providing clarity to our various queries. She was kind, warm and made the whole experience feel like as if we're speaking with someone from back home

2026年10月1日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hello Zain, we're pleased to hear Rahat helped you explore the available options and made the whole process easy. Thank you for your 5⭐ review. - Three Social Media Team

5つ星のうち5の評価

Shihab is a great sales assistant

Shihab is a great sales assistant! Thanks for the best experience.

2026年9月30日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hey Mariam, thank you for your glowing review. It's wonderful to hear Shihab provided such excellent support. Wishing you a fantastic day. 😊 - Three Social Media Team

5つ星のうち5の評価

stacy in cambridge store has been very…

stacy in cambridge store has been very very helpful! She took her time to explain things to me, she was very patient and accommodating! Thank you so much

2026年9月29日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hi Kristeanne, thanks for taking the time to share this! It's wonderful to hear that Stacy provided such a brilliant, patient experience at our Cambridge store. 🥰 - Three Social Mediua Team

5つ星のうち5の評価

Hao good customer service and very…

Hao good customer service and very friendly and helpful very polite.Thanks.

2026年9月29日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hi Nirmalarajan, thank you for sharing your kind words. We're glad the support you received made such a positive impression. 😇 - Three Social Media Team

5つ星のうち5の評価

I had a problem with my current SIM…

I had a problem with my current SIM card from another provider, and unfortunately, despite trying to resolve it, my phone had not been working properly for several days. Following a recommendation, I decided to visit the Three store in Cambridge Grand Arcade — and I’m so glad I did !
From the very first moment, I was extremely impressed with the service. I was assisted by Michal, who was friendly, patient and genuinely helpful. He took the time to listen carefully to my problem, understood exactly what was happening and managed to sort everything out for me. He also gave me some very useful information and advice.
The whole experience was excellent, and Michal’s professional and helpful approach made such a positive impression on me that I decided I would be happy to become a Three customer.
My current contract with my existing provider is coming to an end soon, and after speaking with Michal, I will definitely be choosing Three — not only for my mobile SIM, but also for my home internet.
Thank you, Michal, for your excellent customer service and for making what had been a very frustrating situation so easy and stress-free! You are a real credit to Three. ⭐⭐⭐⭐⭐

2026年9月29日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hello Rima, we're pleased to hear Michal at our Cambridge Grand Arcade store was able to help and make things easier to understand. Thank you for your 5⭐ review. - Three Social Media Team

5つ星のうち5の評価

Exceptional service

Exceptional service. Was wowed by Cliff and his service was top notch

2026年9月28日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hi Ekwenye, thank you for sharing this amazing 5⭐ review. It's lovely to see Cliff recognised for delivering an experience that left such a lasting impression.

Three Social Media Team

5つ星のうち5の評価

The customer service approach from the…

The customer service approach from the staff (Cliff) was incredible.
He is very knowledgeable and took me through every bit thing I needed to know.
Very friendly and helpful
I believe he’s an expert in what he does.

2026年9月28日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hi, Felix. We're delighted to hear Claudia took the time to patiently go through all your questions and explain everything clearly, making sure your concerns were fully resolved. 😇 - Three Social Media Team

5つ星のうち5の評価

New wifi and a sim

Went into Three today and Rahat helped me sort out my Wi-Fi and get a new SIM. They were really friendly, honest and helpful, and made everything so easy for me. Really happy with the service and definitely appreciate all their help. Thank you Rahat!

2026年9月25日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hi Josh, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Rahat helped get everything sorted and made the whole experience straightforward.

Three Social Media Team

5つ星のうち5の評価

Helpful service

Gui was very helpful, helped us with our queries throughout our interactions

2026年9月17日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hi Kate, we're pleased to hear Gui made such a positive impact during your interactions with us. Feedback like yours is always appreciated.

Three Social Media Team

5つ星のうち5の評価

Got a UK sim card

Got a UK sim card - super quick and friendly help from Rahat (though I was unfairly judged for my signature - can’t complain otherwise)

2026年9月24日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Thank you for sharing your experience! It's wonderful to know that Rahat was professional and helpful throughout the process. 🌟 — Three Social Media Team

5つ星のうち5の評価

Shihab was very good and helped me get…

Shihab was very good and helped me get the best experience

2026年9月23日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Thank you for the fantastic review, Atul! 🌟 We are thrilled to hear that Shihab took such great care of you and ensured a seamless visit. ✨ – Three Social Media Team

5つ星のうち5の評価

How gui was extremely helpful

2026年9月23日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Hi Helena, we're delighted to receive your 5 ⭐ review. It's wonderful to see Gui recognised for the support that earned such strong praise. — Three Social Media Team

5つ星のうち5の評価

Michal was very friendly

Michal was very friendly, conversational,and helpful. He is very knowledgable and did a great job.

2026年9月22日
自発的なレビュー
Three UK - 3Store Cambridge (Grd Arcade) ロゴ

Three UK - 3Store Cambridge (Grd Arcade) からの回答

Thanks a ton for your review, Anne! 🎉 Michal really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

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