Brilliant experience which was all down to Esen! What a lovely woman, it was a pleasure to be served by Esen and it made the long process of getting a new phone genuinely enjoyable. The best experienc... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Came into store quiet distressed had no support from any where I am very disabled have had 2 strokes and vascular surgery. The staff at three store Camden Esen and Ardijana were super friendly patient... もっと見る
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It’s was terrible experience, I wasn’t allowed to touch the packaging, and when I pointed out it was damaged after paying, the trainee was rude, huffing and puffing when I ask for one the wasn’t she s... もっと見る
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Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Camden について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
135 Camden High Street, NW1 7JR, Camden, London, 英国
- 02074857578
4.9
優良
215件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Tanzia served me with respect and…
Tanzia served me with respect and dignity. She is so humbling and polite. She is very customer focused. Serving to the best of her capacity.
2026年3月6日
自発的なレビュー
Three UK - 3Store Camden からの回答
Thank you for your beautiful review, Shimellis! 🌟 We’re so pleased that Tanzia has made your experience so positive. We value your continued support and hope to see you again. 😊 -Neha
I went to get my upgrade to Camden…
I went to get my upgrade to Camden Three branch and Ayan was so helpful and efficient. I’m super excited about my new phone
2026年3月4日
自発的なレビュー
Three UK - 3Store Camden からの回答
Thanks for the feedback, Judit! We’re delighted to hear that Ayan provided such helpful and efficient support during your upgrade at the Camden branch. We can’t wait to welcome you back again! -Afaq
Three UK - 3Store Camden からの回答
Abdulrahman, we’re delighted Vinny’s support left such a strong impression. Thank you for your kind words! -Suhaas
Tanzia have helped me very well with…
Tanzia have helped me very well with fixing my problems about the data!
Thanks for ur help!
2026年3月3日
自発的なレビュー
Three UK - 3Store Camden からの回答
That’s fabulous! We love hearing that Tanzia made things smooth and easy for you. 🌟 -Veronica
Tanzia helped me in store today and she…
Tanzia helped me in store today and she was kind . Very knowledgeable as well excellent service
2026年3月2日
自発的なレビュー
Three UK - 3Store Camden からの回答
Oh wow, Besmir! Thank you for sharing your thoughts about Tanzia. We’re so glad we could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Vinny and Ayan were really quick and…
Vinny and Ayan were really quick and helpful, sorted me out in minutes!
2026年3月2日
自発的なレビュー
Three UK - 3Store Camden からの回答
Hey.
Thank you. We really appreciate your review. -Pete
Three UK - 3Store Camden からの回答
Hey Edward, that’s marvelous! 🎉 A big shoutout to Ilayda for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Veronica
SIM UPGRADE
I went into the Three store regarding a SIM upgrade and was assisted by Ariyana. She was very informative, explained everything clearly, and took the time to go through the options that suited my needs. What really stood out was how compassionate and patient she was, I never felt rushed and she made the whole process easy to understand. Excellent customer service and a real credit to the store.
2026年2月28日
自発的なレビュー
Three UK - 3Store Camden からの回答
Turning upgrades into happy moments is what we do best. Ariyana excelled with brilliance, giving a flawless experience, Aimee. Here’s to many more wonderful experiences together. -Ashifa
Three UK - 3Store Camden からの回答
Your note means a lot, Zenaida. Tanzia’s supportive approach and clear explanations turned your setup into an easy, enjoyable moment. -Manavata
Tanzia was lovely and kind and she…
Tanzia was lovely and kind and she helped me write our a form. Lovely staff and such an intelligent young lady
2026年2月27日
自発的なレビュー
Three UK - 3Store Camden からの回答
Boom 💥 Reviews like yours make our day! We're thrilled that Tanzia made the experience so smooth and offered such caring support while helping you with the form. Here's to great things ahead, Domingos 🌟 -Arvind
Three UK - 3Store Camden からの回答
Saifur, every cherished memory is shaped by people like Vinny, whose dedication truly stands out. Serving you at our Camden store was an absolute joy! -Ashifa
Excellent service
Tanzia was very efficient and had in depth knowledge of the working systems with highly effective problem solving.
2026年2月26日
自発的なレビュー
Three UK - 3Store Camden からの回答
Hey Waheeda, that’s marvelous! A big shoutout to Tanzia for providing such amazing support. Thank you for taking the time to leave us a review 😊 -Neha
Vinny is a wonderful guy who help me…
Vinny is a wonderful guy who help me through with my problems with my phone, and will getting my new phone in june.[90 days time]
2026年2月25日
自発的なレビュー
Three UK - 3Store Camden からの回答
That’s incredible, Rose! We’re happy to know Vinny gave you such outstanding support. Thank you for sharing this amazing 5⭐ review! -Veronica
Three UK - 3Store Camden からの回答
Thank you for the incredible 10/10 shout‑out for Vinny! Feedback like this, Dan, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Arvind
Very helpful advise by vinny in store…
Very helpful advise by vinny in store today
Was able to solve my issue
2026年2月23日
自発的なレビュー
Three UK - 3Store Camden からの回答
Love hearing this, Sandra 💫 We’re delighted that Vinny provided such great support and got everything sorted during your visit, just the way you needed. Have a fantastic day ahead 💙 -Arvind
Thank you soo much tinny for making the…
Thank you soo much vinny for making the transaction easy and simple
2026年2月23日
自発的なレビュー
Three UK - 3Store Camden からの回答
Hi Isabel, congratulations on your recent purchase; it's wonderful that Vinny's attentive support ensured your journey with us was entirely fluid and stress-free -Kishan
Three UK - 3Store Camden からの回答
Hi Eveebrf, we’re sorry you’ve had this experience. It’s not the level of service we aim to provide. We’d like the chance to review this and put things right. Please contact us at https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. -Ayesha
Three UK - 3Store Camden からの回答
Mohammed, we really appreciate your feedback. We’re so pleased that Tanzia offered such efficient and friendly service. -Ayesha
Great experience with tanzia.
Great experience with tanzia.
Really professional. Really helped me absolutely fantastic.
2026年2月21日
自発的なレビュー
Three UK - 3Store Camden からの回答
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Tanzia helped me today in store and she…
Tanzia helped me today in store and she was really nice and helpful. Good customer service
2026年2月20日
自発的なレビュー
Three UK - 3Store Camden からの回答
Thank you for sharing this, Huang! We’re thrilled to hear that Tanzia took such great care of you at our store. 🙌✨ -Veronica
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