Carol was a great help with all the options available with regards to buying a new phone + plan and tailored to my budget. And all unless than 30 minutes. Thank you to Carol 10 out of 10 on today s e... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have a pay monthly galaxy pixel 9. After software updates , have had lots of trouble. Losing faith in my mobile, I decided to pop into the Colchester store. I was welcomed by an advisor Sean.... もっと見る
企業が回答しました
We dealt with Carole today when I decided to switch from 02 after being with them for years. This was because of the discount offered due to my husband already being a Three customer and in large par... もっと見る
企業が回答しました
Friendly service
企業が回答しました
企業情報
Three UK - 3Store Colchester について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
12 Culver Walk, CO1 1XJ, Colchester, Midlands, 英国
- 01206368262
4.9
優良
81件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Carol was amazing she helped me solve…
Carol was amazing she helped me solve my enquiry and get a contract quickly and efficiently. Great customer service
2026年7月17日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hey there, we’re really glad to hear that Carol was able to support you so well and ensure everything was handled smoothly. Thank you for sharing your feedback 😊
-Three Social Media Team.
Carol was a great help with all the…
Carol was a great help with all the options available with regards to buying a new phone + plan and tailored to my budget. And all unless than 30 minutes. Thank you to Carol 10 out of 10 on today s experience.
2026年7月17日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Ilona, thank you so much for sharing your wonderful feedback! We are absolutely thrilled to hear about your fantastic experience today, — Three Social Media Team
Wow carol went above and beyond and…
Wow carol went above and beyond and helped me most of the afternoon to sort my phone. I’m so pleased I now have a new phone lots of storage and all set up and she really helped me. I can’t recommend her enough. Such a professional approach.
2026年7月7日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Claire, thank you for sharing your experience. It’s wonderful to hear that Carol spent so much time helping you get your new phone fully set up. We’re delighted you left with a device that suits your needs and everything ready to go.
– Three Social Media Team
I have a pay monthly galaxy pixel 9.
I have a pay monthly galaxy pixel 9.
After software updates , have had lots of trouble. Losing faith in my mobile, I decided to pop into the Colchester store.
I was welcomed by an advisor Sean.
He was wonderful discussing my problem. He advised I could trade my phone allowing me to pay up my contract.
This was terrific. I could have anew phone
Sean was very efficient and the process was seamless
I truly believe in customer service and value it.
I highly recommend three and particularly their staff.
2026年6月30日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi there, thank you for sharing your wonderful review. We’re delighted to hear that Sean made your visit so reassuring and straightforward.Your recommendation keeps us smiling.😊-Three Social Media Team.
My experience at the three store…
My experience at the three store Colchester today was brilliant as Carol was very lovely and helped me upgrade my contract which instantly solved the issue I was facing. Great customer service.
2026年6月30日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Basiru. It is wonderful to hear that your visit to our Colchester branch was positive, and that Carol provided welcoming assistance to sort out your upgrade and resolve everything for you. — Three Social Media Team
Carol at rhe store really helped me…
Carol at rhe store really helped me sort out thr issues I had quickly and efficiently by providing a perfect deal for me. Very helpful.
2026年6月30日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hello Ian, it’s wonderful to hear Carol helped resolve everything and made the experience feel easy. – Three Social Media Team
Carole is a credit to your Colchester store
We dealt with Carole today when I decided to switch from 02 after being with them for years. This was because of the discount offered due to my husband already being a Three customer and in large part to the courtesy and patience offered by Carole. She made the whole experience an efficient and very pleasant one. She is a credit to your Colchester store. Nothing was too much trouble. Thank you Carole
2026年6月24日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Jill, thank you for leaving a 5⭐️ review. It’s great to hear Carole made the switch easy for you and that you felt comfortable in store. We're glad to have you with us! - Three Social Media Team.
Came to 3 store Colchester for buying a…
Came to 3 store Colchester for buying a 17 pro for a friend. Kieron did an amazing job ,he made a whole process so easy to us.. explained all the terms and conditions very well. Thank you 3 store Colchester.
2026年6月20日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi, Sai. We’re delighted to hear that Kieron made your visit smooth and stress‑free. It’s great to know his clear guidance and friendly support helped you and your friend feel confident throughout the process. 😇 -Prabhjeet
Callum was amazing
Callum was amazing. Helpful and with attention to detail.
As I've said to him: I'm with Three for more than 11 years as always had face to face.
2026年6月20日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hey Elsa! 🌷We’re thrilled to know Callum made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
I had great experience today
I had great experience today. It was wonderful. Sean he was amazing.
2026年6月15日
自発的なレビュー
Three UK - 3Store Colchester からの回答
That’s brilliant 🌟 Humayun. Sean delivered such attentive and engaging support, creating a moment that left a lasting impression 💫 -Arvind
Joyce was lovely and very helpful and…
Joyce was lovely and very helpful and friendly , she got my broadband sorted straight away
2026年6月11日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Rosie, it is wonderful to hear that your home internet setup was completed so quickly and easily. We are incredibly glad Joyce could step in with such a warm approach to ensure your connection was up and running straight away. -Shivam
Yes I try to connect the WiFi …
Yes I try to connect the WiFi bought and its working thanks, I also think the payment is monthly
2026年6月10日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Kenneth, it is great to know that your new internet setup is running smoothly and keeping you connected. Regarding your billing structure, you are completely right that payments are handled on a regular calendar cycle to keep things simple. -Shivam
outstanding service with Baz
outstanding service with Baz , helped me with a great deal and changing over phones which should be completed today.
being an IT dummy he explained and helped with everything !
many thanks Baz
2026年6月6日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Jason,
Great to hear Baz helped you out so well and made everything easy for you 😊. Sounds like he explained things clearly and got you set up without any stress. Thanks for sharing such a positive visit. -Kashish
Carol was amazing and helped me to…
Carol was amazing and helped me to transfer my numbers while taking full control over the situation and resolved the issue to make the process smooth and easy.
2026年6月8日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hey Mikel! 🌷We’re thrilled to know Carol made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
Three UK - 3Store Colchester からの回答
Hi Judith, good to know Kiran provided such prompt support and made a strong positive impression. -Kishan
Three UK - 3Store Colchester からの回答
Aw, we’re so glad Kieran and Siam gave you the best support, Lawrence! Big thanks from our side. 😄 -Kashish
Kieran was amazing assisting in my set…
Kieran was amazing assisting in my set up and phone purchase
2026年5月23日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Michael, it’s great to hear Kieran made your purchase and setup feel smooth and well supported 😊 it’s always good to know our team is making the process simple and enjoyable. -Shivam
We came into see if we could add a…
We came into see if we could add a phone and Carol was super helpful answering all questions and got the phone we wanted. Amazing service.
2026年5月16日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Great news, Christina! 😊 We’re glad Carol made the whole process easy and ensured you got the right phone. Enjoy your new phone, and thanks so much for sharing this with us! -Samad
I had the best customer service care…
I had the best customer service care experience with Carol and Kay this afternoon. They're knowledgeable, polite and friendly. They're simply the best of staff.
2026年5月7日
自発的なレビュー
Three UK - 3Store Colchester からの回答
This is the kind of feedback that makes us smile, Andrew! 😊 We’re thrilled to know Carol and Kay made such a strong impression. 🌟 -Veronica
Three UK - 3Store Colchester からの回答
Thank you for sharing this feedback, Kezzo! We’re glad Kay made the upgrade process smooth and easy for you. 😊 -Veronica
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。