I have a pay monthly galaxy pixel 9. After software updates , have had lots of trouble. Losing faith in my mobile, I decided to pop into the Colchester store. I was welcomed by an advisor Sean.... もっと見る
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I was Colchester store today and Sean was absolutely fantastic one of the best advisors I’ve come across great efficiency and was direct . Give him a promotion
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We dealt with Carole today when I decided to switch from 02 after being with them for years. This was because of the discount offered due to my husband already being a Three customer and in large par... もっと見る
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Carol was a great help with all the options available with regards to buying a new phone + plan and tailored to my budget. And all unless than 30 minutes. Thank you to Carol 10 out of 10 on today s e... もっと見る
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企業情報
Three UK - 3Store Colchester について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
12 Culver Walk, CO1 1XJ, Colchester, Midlands, 英国
- 01206368262
4.8
優良
90件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Yes I try to connect the WiFi …
Yes I try to connect the WiFi bought and its working thanks, I also think the payment is monthly
2026年6月10日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Kenneth, it is great to know that your new internet setup is running smoothly and keeping you connected. Regarding your billing structure, you are completely right that payments are handled on a regular calendar cycle to keep things simple. -Shivam
outstanding service with Baz
outstanding service with Baz , helped me with a great deal and changing over phones which should be completed today.
being an IT dummy he explained and helped with everything !
many thanks Baz
2026年6月6日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Jason,
Great to hear Baz helped you out so well and made everything easy for you 😊. Sounds like he explained things clearly and got you set up without any stress. Thanks for sharing such a positive visit. -Kashish
Carol was amazing and helped me to…
Carol was amazing and helped me to transfer my numbers while taking full control over the situation and resolved the issue to make the process smooth and easy.
2026年6月8日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hey Mikel! 🌷We’re thrilled to know Carol made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
Three UK - 3Store Colchester からの回答
Hi Judith, good to know Kiran provided such prompt support and made a strong positive impression. -Kishan
Three UK - 3Store Colchester からの回答
Aw, we’re so glad Kieran and Siam gave you the best support, Lawrence! Big thanks from our side. 😄 -Kashish
Kieran was amazing assisting in my set…
Kieran was amazing assisting in my set up and phone purchase
2026年5月23日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Michael, it’s great to hear Kieran made your purchase and setup feel smooth and well supported 😊 it’s always good to know our team is making the process simple and enjoyable. -Shivam
We came into see if we could add a…
We came into see if we could add a phone and Carol was super helpful answering all questions and got the phone we wanted. Amazing service.
2026年5月16日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Great news, Christina! 😊 We’re glad Carol made the whole process easy and ensured you got the right phone. Enjoy your new phone, and thanks so much for sharing this with us! -Samad
I had the best customer service care…
I had the best customer service care experience with Carol and Kay this afternoon. They're knowledgeable, polite and friendly. They're simply the best of staff.
2026年5月7日
自発的なレビュー
Three UK - 3Store Colchester からの回答
This is the kind of feedback that makes us smile, Andrew! 😊 We’re thrilled to know Carol and Kay made such a strong impression. 🌟 -Veronica
Three UK - 3Store Colchester からの回答
Thank you for sharing this feedback, Kezzo! We’re glad Kay made the upgrade process smooth and easy for you. 😊 -Veronica
Excellent customer support and…
Excellent customer support and services.
Very welcoming and friendly staff.
2026年5月1日
自発的なレビュー
Three UK - 3Store Colchester からの回答
That’s awesome to hear! 🎉 Harry, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
Three UK - 3Store Colchester からの回答
Hi Mr Cannon, we love hearing this. The team will be pleased to know their expertise made a difference ⭐️ -Ayesha
Three UK - 3Store Colchester からの回答
Hi Paul, thanks for this fantastic 5⭐ review! We’re delighted Baz provided outstanding support. Your feedback means a lot to us. 😊 -Maryalex
Baz at Colchester make my experience…
Baz at Colchester make my experience easy to do and was great help and suggested just what I needed and was really friendly and went through all the contracts and helped me find what I needed. Highly recommend!
2026年4月20日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi there, hearing how smoothly everything went for you in our Colchester store is fantastic. Baz will be delighted to know his guidance and friendly approach made the whole process straightforward. It’s great to hear he helped you find exactly what suited your needs. Thanks for sharing your experience with us. -Manavata
Three UK - 3Store Colchester からの回答
Amazing Kerry 🚀 We’re thrilled that Koran shared his deep expertise and gave you such dedicated support for your phone 🌟 -Arvind
Kieran was Awesome
Kieran was friendly, patient willing to explain and re-explain helpful to all asked questions and gave time to my more mature Loved one who is a techno phobe he had a great sense of humour too Thank you Kieran -Vikki, Martin and Gill
2026年4月7日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Hi Vikki, thank you for the lovely review. It’s great to hear Kieran’s friendly and patient support made things so positive for you, Martin and Gill, and that his humour added to the experience. -Kishan
Kieran was so kind
Kieran was so kind, patient, helpful and professional and he deserves to be customer advisor of the month. A super guy. Thanks kieran
2026年4月7日
自発的なレビュー
Three UK - 3Store Colchester からの回答
It’s great that Kieran provided such top-tier assistance, Gillian. Thank you so much for the 5 ⭐ review! -Suhaas
Kiran was amazing helping me get set up…
Kiran was amazing helping me get set up with my broadband and laptop. Great experience
2026年4月7日
自発的なレビュー
Three UK - 3Store Colchester からの回答
We’re thrilled to hear this! 🌼 Kiran will be delighted to know she made your experience shine. Thank you for sharing, it truly means a lot to us, Edison! 🥰 -Kashish
Amazing service from Siam
Amazing service from Siam. Calm and efficient, sorting and restoring a new phone in an emergency. Would highly recommend
2026年3月29日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Thank you for sharing this, Sarah! We’re delighted to hear that Siam handled everything with such ease and got your new phone up and running. -Afaq
Good interpersonal reationship and…
Good interpersonal reationship and communication
2026年3月28日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Thank you for sharing this. It’s great to know the interaction felt smooth and engaging. We truly appreciate your feedback. -Manavata
Great experience
Simple and easy help to buy a new phone and smooth transfer process by Carol.
2026年3月26日
自発的なレビュー
Three UK - 3Store Colchester からの回答
Yay, John 🎉! Your kind words and 5⭐ truly mean a lot to us. We're delighted to hear Carol provided such supportive service while getting everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha
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