Went into the Covent Garden store for direct support relating to a long-standing query with the customer service call team. Grace provided excellent customer service. Grace was focussed on re... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff at this store are beyond helpful. I am not very good with technology and needed some help understanding and swapping my phone number. I came in on two occasions for assistance and was helped... もっと見る
企業が回答しました
I was served by a handsome young gentleman called Zayd. He solved my problem I've been to many stores with really easily, explained everything in detail and made me feel valued as a customer at Three... もっと見る
企業が回答しました
Asem was incredibly helpful and insightful. He was full of information and helped me upgrade my phone with a friendly and supportive attitude. Couldn’t rate the Three store in Covent Garden staff hig... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Covent Garden について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
24 Long Acre, WC2E 9LZ, Covent Garden, London, 英国
- 02072401344
4.8
優良
77件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Very helpful and efficient!
She was really helpful, and I urgently needed my esim and it got activated immediately!
2025年12月12日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Hi Kashvi, we appreciate you taking the time to leave this review. Thanks for your feedback and we’ll make sure this is passed on! -John
Perfect Customer services from Jo
Perfect Customer services from Jo. Merry Christmas and happy new year!! 100% Recommended
2025年12月12日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Hey Bryan, this is what we love to hear! We’re so happy this is the service you received, we’ll certainly be passing your feedback on. -John
Three UK - 3Store Covent Garden からの回答
Hello Stuart, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Asem (Covent Garden) was super helpful…
Asem (Covent Garden) was super helpful and polite. Great service
2025年12月10日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Hey Peter :) Thank you for writing a great review for Asem, we're pleased you both had a good conversation. -Scott
Definitely recommend!!
Had such lovely girls help me find headphones as mine had just died. Had such a warm welcome and super fun to talk to while waiting :) definitely recommend coming here!
Big help from Yas, Esther and Jo!
2025年12月8日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Hi Miya, thank you for sharing your experience! We’re delighted to hear you had a pleasant visit at our store and found the help you needed. We truly appreciate your 5-star review! 😊 -Arvind
Grace was very helpfull with Porting my…
Grace was very helpfull with Porting my number thanks!!!
2025年12月3日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Easy as pie!!!
Easy as pie!!!
Grace with the glasses and Jo were really lovely and helpful, quick and efficient service. A great branch!!
2025年12月2日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
This is what we like to hear, James. Thanks for the 5⭐ review! Great work Grace & Jo 🎉 -Jade
Three UK - 3Store Covent Garden からの回答
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Grace was amazing thanks for the top up
2025年11月12日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Thanks for this fantastic 5⭐ review, Vipul. We appreciate you taking the time to send this over! Well done Grace 🎉 -Jade
Grace is wonderful
2025年11月10日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Hello Josh, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Staffs are very helpful and…
Staffs are very helpful and knowledgeable, especially Grace. She helped me to renew my contract.
2025年11月10日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
We're thrilled Grace could help you, Brennda. Thank you very much for your great review :) -Scott
Great service
Max was really helpful and provided excellent service to me. He helped resolve the issue with my phone and mobile service connection issue
2025年11月7日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Lovely team
Came to ask for some phone help, the team fixed my issue and were so kind
2025年11月7日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very helpful and personable
The staff were really helpful and understanding having just had my partners phone stolen they were a big help.
2025年11月5日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Thanks for this amazing 5⭐ review, David. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Amazing people!!
Amazing people!!! They have made a very stressful day better for me. Great asset for your company.
2025年11月5日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Grace was so helpful 🩷
2025年11月3日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Thanks for your feedback, Lily, and it's lovely to hear that you enjoyed great customer service from Grace. We appreciate you taking the time to share this with us. -Michael
Zayd was a really helpful advisor…
Zayd was a really helpful advisor instore. He helped me get the best deal I could have, even gave my wife a good discount while he was at it. To top it up he gave me some money back for me and my wife. A gem to the company. Thank you
2025年11月1日
自発的なレビュー
Three UK - 3Store Covent Garden からの回答
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。