Siaysha was great she in our opinion went above and beyond to sort out 5 SIM contracts out finding us the best deals and giving us a good choice of options to choose from she was brilliant. She even c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really impressed with the service and couldn’t be happier with the deal I ended up with. I was helped by a gentleman named Nasim. From his first greeting I knew he was a wam soul. His patience knew no... もっと見る
企業が回答しました
Siaysha served me today and was great experience it was updating my phone. She explained everything clearly including price, warranty and any extras she’s offered. Once I was set up Siaysha phoned cus... もっと見る
企業が回答しました
Terry was absolutely fantastic, he was so helpful and knew everything I needed to know about my new phone. I couldn't recommend him anymore.
企業が回答しました
企業情報
Three UK - 3Store Gateshead Metro Centre について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
13 Cameron Walk, Metro Centre, NE11 9YR, Gateshead, North, 英国
- 01914608825
4.9
優良
202件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Gateshead Metro Centre からの回答
Hi Pauline, it is wonderful that Jake delivered fantastic assistance and secured a top-tier package for your contract. -Kishan
Very helpful and approachable
Very helpful and approachable. Helped with all needs great offers got me the best deal
2026年6月10日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Hi Samantha, it’s great to know the support you received felt welcoming and attentive, helping you find options that suited you well and resulted in a strong outcome. -Kishan
Fahim and Phil were fantastic in…
Fahim and Phil were fantastic in helping me set up my new home broadband box. They are a asset to threw
10/10
2026年6月10日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Thank you for your kind words, Ernie. We’re pleased to hear Fahim and Phil delivered the support you expected. 🌟 -Veronica
Three UK - 3Store Gateshead Metro Centre からの回答
Thank you for the amazing review! We’re so pleased you had a fabulous experience with Terry. 😊 -Veronica
Terry was fantastic with his knowledge…
Terry was fantastic with his knowledge and customer service, he is probably the best person I've ever met in any customer service role
2026年6月9日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Hey Danny! 🌷We’re thrilled to know Terry made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
Three UK - 3Store Gateshead Metro Centre からの回答
Hi, David, We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ - VodafoneThree Social Media Team
Siaysha was extremelly helpful and I…
Siaysha was extremelly helpful and I felt fully at ease with her, I would definitely recommend 3 in the metrocentre for a fab experience, thank you.
2026年6月2日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Thank you for your feedback, Edna! We’re so glad to hear Siaysha took excellent care of you at our Metrocentre branch. ✨ -Veronica
Today I visit the shop as I couldn't…
Today I visit the shop as I couldn't access my emails. Nasim who works there was very helpful to sort out my problems and and also he advised me with my outdated contract.
Very polite, polite and knowledgeable.
2026年6月1日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Hi Monika,
Nasim will be so pleased to know he helped you with your emails and contract update. Really appreciate you sharing this. 😃 -Ayesha
Great customer service from Fahim
2026年6月1日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Hi Brian,
Great to hear this ⭐ Fahim will be really pleased to know his customer service made such a strong impression. -Ayesha
Emmanuel was very helpful and found us…
Emmanuel was very helpful and found us the perfect phone and the perfect deal. Very friendly too
2026年5月30日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Hi Steph. Thank you so much for taking the time to share this, as it is fantastic to hear that Emmanuel provided such friendly and helpful support to find the ideal options for you. -Shivam
Friendly professional service with a…
Friendly professional service with a fantastic experience from beginning to completion
2026年5月30日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Boom 💥 Eddy, your words light up our day 🚀 We're thrilled you had such a stellar time with our team and received prompt courtesy throughout your entire visit 🌟 -Arvind
Everything was great served by Siaysha
2026年5月30日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Hi Mandy. Thank you so much for taking the time to share this, as it is fantastic to hear that Siaysha provided such brilliant service and made sure everything went perfectly for you. -Shivam
Excellent and knowledgeable help from…
Excellent and knowledgeable help from Jake. He kindly sorted out all our problems.
2026年5月27日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Hi there, we really appreciate your feedback. Fantastic to hear Jake helped resolve all your issues and made the experience smooth. -Shivam
Ask for Fahim
I am writing this review to highlight the absolutely stellar customer service I received from Fahim at Three.
From the very beginning of our interaction, Fahim was incredibly professional, patient, and knowledgeable. I came in with a few complex questions regarding my account and upgrades, and instead of rushing me through the process, he took the time to listen to exactly what I needed.
Here is what made Fahim's service stand out:
Clear Communication: He broke down the contract details and pricing plans without any confusing jargon, making sure I knew exactly what I was signing up for.
No High-Pressure Tactics: Unlike many telecom customer service experiences, I never felt pressured. He genuinely wanted to find the best deal for my budget and usage.
Efficiency: He resolved my issues quickly while maintaining an incredibly friendly and positive attitude.
Three.com is lucky to have someone of Fahim's caliber representing their brand. He turned what is usually a tedious chore into a seamless, pleasant experience.
Thank you, Fahim! If you are looking for top-tier assistance at Three, ask for him.
2026年5月27日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Hi Chris, thanks so much for taking the time to share this. We’re really pleased to hear Fahim made everything clear, relaxed, and easy to understand. It’s great to know he helped you find the right option without any pressure. He’ll be delighted to know his efforts were appreciated. -Neha
Excellent service from Nasim
Excellent service from Nasim. Sorted everything this technophobe asked from him. Thanks.
2026年5月26日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Hi Amy, thanks for sharing this — great to hear Nasim was able to get everything sorted for you. Sounds like you had a really smooth experience. -Shivam
Fahim Three Gateshead store
I visited the Three Gateshead store and Fahim was fantastic. Solved my issues and got me a great deal on Business for 10 unlimited Sims at a unreal price. Fahim is my go to guy from now on!
2026年5月22日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Hi there, it’s great to hear Fahim at the Gateshead store was able to resolve everything and support your business with 10 unlimited SIMs at a great price point. -Kishan
Thanks Terry
Thanks Terry, you seem like a sound guy and got is 2 sims for 18 pounds a month.
2026年5月22日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Thank you, Daniel. We appreciate your feedback and glad Terry helped you get a deal you’re happy with. -Suhaas
Saisha, perfection personified
I have worked in customer service worldwide.
Saisha should not be dealing with customers, she should be teaching everyone else how to deal with customers.
Perfection personified.
2026年5月21日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
That’s incredible, Bob! 🌟 We’re thrilled Saisha set such a high bar and delivered an experience that truly stands apart. Your kind words encourage us to keep striving for excellence every day 🎉 -Arvind
Emmanuel was the most helpful member of…
Emmanuel was the most helpful member of three we have ever dealt with.
He should have more money and extra holidays and tea breaks
2026年5月20日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
Hey Karl, this is great to hear! 🎉 So glad Emmanuel could help and get you some extra savings along the way. Thanks for sharing your experience with us. -Neha
Made it very painless to achieve what I…
Made it very painless to achieve what I wanted in store
2026年5月20日
自発的なレビュー
Three UK - 3Store Gateshead Metro Centre からの回答
You've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。