I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... もっと見る
企業が回答しました
Customer service is 20/10 Andrea was very professional and really helped us with a new phone & sim. Andrea is a asset to the company three Very friendly helpful & nothing was any bother to her. Fan... もっと見る
企業が回答しました
Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
企業が回答しました
企業情報
Three UK - 3Store Glasgow (Braehead) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, 英国
- 01418861919
4.9
優良
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Braehead store
Pradeep at the braehead store was great, helped us sort an issue with a SIM card for iPad quickly.
2025年12月28日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Holly, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great experience instore
I came into the shop and went over 5 different contracts updated 3 of them walked out with a new phone my customer advisor was very knowledgeable (Corey) he then transfered all my stuff across to the new device. Very happy with the service.
2025年12月16日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for the fantastic 5⭐ review, Michael! We truly appreciate you sharing your experience, and it’s wonderful to hear that Corey provided you with outstanding care. -Neha
iPhone 17 pro max
Corey was a very pleasant young man. Very transparent with the sale. I would highly recommend anyone to come to him and feel free to ask him any questions.
2025年12月13日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
We're delighted you felt comfortable and cared for by Corey, and that you were satisfied with your purchase. Thank you, Jo :) -Scott
Rachel in-store was superb
Rachel in-store was superb! She sorted my problem quickly and I was impressed with her customer service skills. She's definitely a star!
2025年12月10日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Corey was great
Corey was great, was very understanding and patient . Helped me get a new phone for my birthday.
2025年12月10日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this amazing 5⭐ review, Rita. We really appreciate you taking the time to send this over to us! Great work Corey 🎉 -Jade
Phone upgrade
I was served by a very knowledgeable sales person, Luke. He helped me to upgrade my phone and transferred all data.
2025年12月5日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Had a rather complicated issue
Had a rather complicated issue, and Pardeep went above and beyond to assist. Got it all sorted. Highly appreciated and Highly recommend
2025年12月4日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Craig, thanks for leaving this feedback about Corey, we'll for sure get this passed on! -John
Andrea from customer service at three…
Andrea from customer service at three store Breahead was so helpful and patient with me .thank you so much
2025年11月23日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Meghan was very helpful in sorting out…
Meghan was very helpful in sorting out my phone and broadband
Excellent customer service
2025年11月17日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
That's super, Kirstie. We're glad Meghan could help :) -Scott
Clearly explained everything
Clearly explained everything. Great customer service by Andrea that made my day. She was super helpful and cool.
2025年11月14日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Knowledgeable helpful friendly
Emily was very knowledgeable helpful friendly and customer focused. She and her managers customer care kept me with Three for a further 2 years and I'll most likely go back to buy a new phone in 3 weeks.
2025年11月12日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for your feedback, Ray, and it's lovely to hear that you enjoyed great customer service from Emily and the team. We appreciate you taking the time to share this with us. -Michael
Emily was very helpfull and calm as i…
Emily was very helpfull and calm as i had an disabilaty
2025年11月11日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this amazing 5⭐ review, Fiona. We really do appreciate you taking the time to send this over! Great work Emily 🎉 -Jade
Very good service.
Very good service.
Pardeep was helpful and pleasant.
He helped me with all my issues.
2025年11月11日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this fantastic 5⭐ review, Gary. We really do appreciate it! Have a great day 😊 -Jade
Was in the shop at braehead for nearly…
Was in the shop at braehead for nearly 3hrs . Luke the assistant dealing with our contracts was great all the way through . Explained all deals available and our best options
2025年11月10日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this fantastic 5⭐ review, Craig. We appreciate you taking the time to send this over! Well done Luke 🎉 -Jade
Three UK - 3Store Glasgow (Braehead) からの回答
That's high praise, Trevor, thank you very much. We're grateful you feel that way :) -Scott
First class experience Andrea is a…
First class experience Andrea is a credit to the company
2025年11月4日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this amazing 5⭐ review, John. We really do appreciate you taking the time to send this over! Well done Andrea 🎉 -Jade
I went into store as i was having…
I went into store as i was having issues with my bill , andrea explained everything clearly and efficently. Amazing service .
2025年11月4日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this amazing 5⭐ review, Jaye. We really do appreciate you taking the time to send this over! Well done Andrea 🎉 -Jade
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this amazing 5⭐ review, Cathy. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。