I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... もっと見る
企業が回答しました
Customer service is 20/10 Andrea was very professional and really helped us with a new phone & sim. Andrea is a asset to the company three Very friendly helpful & nothing was any bother to her. Fan... もっと見る
企業が回答しました
Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
企業が回答しました
企業情報
Three UK - 3Store Glasgow (Braehead) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, 英国
- 01418861919
4.9
優良
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
The advisor had an excellent product…
The advisor had an excellent product knowledge of both devices and airtime plans.
Additionally, she was an extremely pleasant and helpful advisor, ensuring we got the right plans and assisted in upgrade of my son's plan and handset, made the process streamlined and seamless.
2025年10月29日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this amazing 5⭐ review, Derek. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Excellent service
Excellent service, very knowledgable sales assistant, got a fantastic up grade and saved us moeny.
2025年10月29日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Wow, Heather, we're over the moon with that. Sounds like you had a fab experience. Thank you for upgrading and sticking with Three. We hope you'll be with us a long time. We appreciate you writing up such a kind review -Scott
Staff very helpful and made the process…
Staff very helpful and made the process of changing numbers easy with minimum stress.
2025年10月29日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this fantastic 5⭐ review, Lilian. We really do appreciate you taking the time to send this over! Great work team 🎉 -Jade
Seamless experience upgrading
I has looking to upgrade our company mobile phones and I was served by Andrea who took her time explaining all of the options and tariffs available nothing was any bother and she couldn’t have done any more , I was very impressed with her knowledge
2025年10月23日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Finlay helped set up my phone
2025年10月22日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for the 5* review! We appreciate your feedback -Maxine
Three UK - 3Store Glasgow (Braehead) からの回答
Hi Alan, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Nicole was very helpful.
2025年10月12日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Knowledgeable sales advisor
2025年10月10日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thank you for your feedback, Alan. It's lovely to hear that you enjoyed great customer service from our sales colleague. We appreciate you taking the time to share this with us. -Michael
It was great and efficient helped us…
It was great and efficient helped us with the new sim and the upgrade
2025年10月9日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this amazing 5⭐ review! We really do appreciate it 😊 -Jade
Replacement card and upgrade
I met Pardeep and Eva. They were very helpful. Very professional and show kindness. They help us chose a better uptown for our upgrade. They are very knowledgeable and know their crafts. They gave us excellent advise, treat us as VIP, and we left profoundly happy 😊
2025年10月9日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this amazing 5⭐ review, Leocadie. Well done Pardeep and Eva 🎉 -Jade
Could not transfer data from old apple…
Could not transfer data from old apple iPhone to new Galaxy 17,came into Braehead store and assistant Andrea had the patience of a saint trying everything she could to get the transfer up and running and finally got it,excellent service ,she,s a star
2025年10月9日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for your feedback, Caroline, and it's lovely to hear that you enjoyed great customer service from Andrea with the data transfer. We appreciate you taking the time to share this with us. -Michael
Great service rep very informative…
Great service rep very informative excellent communication very pleased with service
2025年10月9日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for your feedback, Catherine, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for your feedback, Sandip, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this amazing 5⭐ review, Adrian. Well done Eva 🎉 -Jade
Happy Customer re…
Luke and the rest of the staff were very helpful and pleasant regarding changing something on my phone.This was in the Braehead store in Glasgow
2025年10月6日
自発的なレビュー
Three UK - 3Store Glasgow (Braehead) からの回答
Thanks for this amazing 5⭐ review, Anne. Well done Luke 🎉 -Jade
Three UK - 3Store Glasgow (Braehead) からの回答
Hey, Lauren.
We're delighted to hear that Emily able to provide you with great service. Thanks so much for taking the time to leave this feedback. -Pete
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。