Three UK - 3Store Kensington レビュー 

154
•
TrustScore 5段階評価の5

4.9

161 Kensington High Street, W8 6SU Kensington, London, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I'm with O2 and they couldn't help me with my phone and my friend whose with three took me to three high street Kensington to ask if they can help. Evangeline was able to sort out the issues with my p... もっと見る

企業が回答しました

5つ星のうち5の評価

Anna was great! She answered all of our questions and explained everything we were unsure about. She did her best to meet all of the requirements we needed and made the whole experience really easy. W... もっと見る

企業が回答しました

5つ星のうち5の評価

Daniel Amini is the most helpful professional I have ever encountered. I know I can be a difficult costumer but his knowledge and manner is exemplary. I thank him so very much for his help and cool... もっと見る

企業が回答しました

5つ星のうち5の評価

Daniel was extremely helpful. He not only helped us set up a digital bank account, he patiently described all the eSIM options and recommended a plan that works best for my daughter’s needs. We were a... もっと見る

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Kensington について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • 161 Kensington High Street, W8 6SU, Kensington, London, 英国

  • 02079382950

4.9

優良

TrustScore 5段階評価の5

154件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(154)

過去12か月のレビュー数: 34,024件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Dan was very inform

Dan was very inform. His comfortable approach to me and my elderly.mother was second to none , he understood all operational procedures his knowledge was vast and I was very very Impressed with level of service , thank you Dan at high St kensington

2026年3月16日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Thank you, Alz 😊 for sharing such thoughtful feedback. It’s great to hear that Dan’s caring approach and strong expertise supported both you and your mother at the High Street Kensington store. Wishing you both all the very best ahead 💙 -Arvind

5つ星のうち5の評価

It was a very pleasant visit today

It was a very pleasant visit today. Ai helped with my queries efficiently and I got a great sim contract. Thank you.

2026年3月12日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Thank you so much for sharing your experience, Yassen. I’m really glad to hear everything went smoothly and that you left with a plan that suits you perfectly. We appreciate you choosing us. -Manavata

5つ星のうち5の評価

I visited the store today as I needed…

I visited the store today as I needed help with my contract.Ana provide good customer service.

2026年3月12日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Contract sorted and smiles all around! Ana truly nailed it, and we’re thrilled you had such a great experience. What a joy it was to serve you, Ivonete! -Ashifa

5つ星のうち5の評価

Ana and Luca were really understanding…

Ana and Luca were really understanding and helpful. I will recomend this branch.

2026年3月12日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Wow, Rosalina! It feels incredible to know that Ana and Luca at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊 -Neha

5つ星のうち5の評価

Helpful Staff

I came here in your shop to asked about my bills, and she’s so nice to assist me😘❤️

2026年3月11日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Arcelie, thank you for sharing your experience. It’s wonderful to hear that our team made everything seamless and provided such attentive support. -Afaq

5つ星のうち5の評価

Good advice

Great advice thank yiu

2026年3月11日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Thank you for taking the time to leave a ⭐ review, Mr. Nash. We're delighted to hear that you had an amazing experience. -Neha

5つ星のうち5の評価

I would like to say thank you to…

I would like to say thank you to Customer Advisor AI, for her professionalism and excellent customer service.

2026年3月3日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Thank you for sharing this wonderful review, Oksana! We’re delighted that AI provided outstanding support and made your experience smooth. 🌟 -Veronica

5つ星のうち5の評価

I was very pleased with Ann's help

I was very pleased with Ann's help. She was terrific in explaining everything. Excellent service
.

2026年3月3日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Thank you, Catherine, for your kind words! We’re delighted to hear Ann gave you such clear guidance and made the whole experience seamless. 😇 -Prabhjeet

5つ星のうち5の評価

Excellent service

Excellent service, very helpful by Mahfuz

2026年3月3日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Hey Francesca, that’s incredible! We’re happy to know Mahfuz gave you such outstanding support. Thank you for sharing this amazing 5⭐ review! -Veronica

5つ星のうち5の評価

Excellent customer service from Luca…

Excellent customer service from Luca the store manager. Very experienced and reliable. I renewed my contract for another two years. I definitely recommend this branch.

2026年3月2日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Marina, thank you for the review. We're overjoyed that Luca made your renewal experience outstanding. It’s great to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha

5つ星のうち5の評価

Ai help me to sort my gmail access

Ai help me to sort my gmail acc.very happy and satisfied with her service.Thank you,Maria Alcabasa

2026年2月25日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Hey Maria, that's amazing! 🎉 We're so glad you had an exceptional service experience. Thanks for taking the time to leave this review. -Neha

5つ星のうち5の評価

Dan was great in store today

2026年2月21日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

That’s wonderful to hear, Lachie! Dan loved helping you and we’re so happy you had a great experience. Thanks for taking the time to share the joy! ⭐ -Ayesha

5つ星のうち5の評価

10/10 5 stars excellent service as…

10/10 5 stars excellent service as always from Daniel

2026年2月16日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Aw! What a sweet 5 ⭐ rating! Daniel is truly exceptional, and hearing you rate us a perfect 10/10 really makes our day. ☺️ -Kashish

5つ星のうち5の評価

Daniel helped with my plan

Daniel helped with my plan, pairing and settings. Thank you

2026年2月14日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Hey Fatima, you’ve just made our day! 🎉 We’re glad to hear your experience with Daniel was excellent, and your feedback means a lot to us. -Neha

5つ星のうち5の評価

A.I was great when it came to helping…

A.I was great when it came to helping me with the new 5g broadband. It's much faster now compared to the old three broadband and is cheaper too! Everyone is happy.

2026年2月5日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Thank you, Fredrick, for your wonderful feedback. We’re so pleased to hear that your new 5G broadband has brought faster speeds and better value compared to your previous service. It’s wonderful to know the upgrade has made such a positive difference for you. ☺️ -Prabhjeet

5つ星のうち5の評価

Anna helped me with a problem with my…

Anna helped me with a problem with my phone. Im satisfied with her service

2026年2月10日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Philip! We’re glad to hear that Anna was able to sort things out and get your phone working again. Thank you for taking the time to share your experience with us! -Afaq

5つ星のうち5の評価

My partner and I had the pleasure of…

My partner and I had the pleasure of being helped by Jovania today in the High Street Kensington branch.
We’ve both been customers for years and it’s great to see that 3 mobile still believe in great customer service.
We managed to upgrade our phone, get the best monthly plan and Jovania even checked when our home internet expired and gave us price plans for future reference.
All in all, fantastic experience with knowledgable staff and great customer service.

2026年2月8日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Thank you so much for sharing your experience, Chris! Jovania helped both of you upgrade, find the best plan, and even guided you on your home internet. ⭐😊 -Veronica

5つ星のうち5の評価

Very helpful

Very helpful. Amazing stuff

2026年2月9日
自発的なレビュー
Three UK - 3Store Kensington ロゴ

Three UK - 3Store Kensington からの回答

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

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