Daniel was extremely helpful. He not only helped us set up a digital bank account, he patiently described all the eSIM options and recommended a plan that works best for my daughter’s needs. We were a... もっと見る
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Zayd was fabulous and really made the experience of shopping for a phone enjoyable. I highly recommend seeing Zayd at the High Street Kensington branch if you need a new phone or upgrade!
企業が回答しました
All enquiries were dealt with promptly and professionally.
企業が回答しました
So thankful I found Evangeline who speak my language, I'm old and a bit deaf, she's very patient and got Anna to upgrade my account. Helped me with my questions about my phone. I usually go to your H... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Kensington について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
161 Kensington High Street, W8 6SU, Kensington, London, 英国
- 02079382950
4.9
優良
138件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Great service
Great service, very helpful team, daniel help us to set up a broadband and 2 contract sim
Definitely recommend this store in Kensington
2026年1月7日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Great customer service
I came in last week needing help with my phone, and it was the first time in a long while that someone was genuinely helpful and smiling. Thank you, Ana. I’ll definitely be back in the future.
2026年1月4日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Thanks for your 5 ⭐ review, Isabela, and it's lovely to hear that you enjoyed great customer service from Ana with your phone query. We're glad that you felt well looked after, and appreciate you taking the time to share this with us 🎊. -Michael
Anna is very helpful and professional ❤️
2026年1月6日
自発的なレビュー
Three UK - 3Store Kensington からの回答
That's amazing to hear, Umair. Thanks for leaving Anna an awesome review :) -Scott
Thank you
Dan was very kind and did discovery session to help me set up the phone! Thanks a lot
2025年12月31日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Wow, we absolutely love hearing this, Zennie! Kudos to Dan for going the extra mile and making your experience truly remarkable. 🌟 Wishing you a Happy New Year. -Ashifa
Great service by Mahuz
Great service by Mahuz
Sorted out my new contract within 2 minutes 👌
2025年12月30日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Hey Ilirjan, that’s fabulous! We’re thrilled to hear that Mahuz made your experience so smooth and seamless. Thank you for sharing this amazing 5⭐ review! -Veronica
Always a great experience with the…
Always a great experience with the staff and store. To be honest it’s our nearest store so it’s very handy and also we can bring our dog. Daniel and Mahfuz was very kind. 🙂
2025年12月26日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Carol, that’s phenomenal! We’re overjoyed to hear that Daniel and Mahfuz made you feel truly supported. Moments like these genuinely brighten our day. -Afaq
Great service
Had some issues with my phone but the kensington store helped me with my problems
2025年12月24日
自発的なレビュー
Three UK - 3Store Kensington からの回答
It’s brilliant to know the Kensington team could get those device issues sorted for you, Abraham! 🎉 We're glad you had a positive experience getting everything fixed, and we really appreciate you sharing the feedback and thank you for the fantastic 5 ⭐ rating! -Kishan
Amazing Service!!!!
Amazing Service!!!!! Thank you so much to Aï for helping me. She is amazing and so kind.
First time with Three and I am already very impressed by the efficiency.
2025年12月16日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Thanks for your 5 ⭐ review, Lina, and it's lovely to hear that you enjoyed great customer service. We're delighted to have you join Three, and appreciate you taking the time to share this with us 🎊. -Michael
Three UK - 3Store Kensington からの回答
Thanks for this amazing 5⭐ review, PJ! -Jade
Three UK - 3Store Kensington からの回答
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Dan the Man at High street Ken
Dan at High street Ken location is thoughtful, clear and communicative. He breaks down bills, roaming and all the other jargon to get me the best rate.
2025年12月11日
自発的なレビュー
Three UK - 3Store Kensington からの回答
This is what we love to hear, Mallory 😊 Great work Dan 🎉 -Jade
All enquiries were dealt with promptly…
All enquiries were dealt with promptly and professionally.
2025年12月10日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Glad to hear it 👍 Thanks for taking the time to leave a positive 4⭐ review! -Jade
Great service from the kensington store…
Great service from the kensington store and Dan the advisor
2025年12月6日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Went to the store and Anna help me to…
Went to the store and Anna help me to get new phone and tablet and gadgets,very happy with the deal and the service.Anna offer me to come back to set up the phone and a discovery session in the future because I was in a rush.Thank you
2025年12月3日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Thanks for this amazing 5⭐ review, Judy. We really appreciate you taking the time to send this over to us! Great work Anna 🎉 -Jade
I received the phone by delivery and I…
I received the phone by delivery and I went to high street Kensington to transfer all data and learn new features discovery
Daniel was really patient and helpful
2025年12月2日
自発的なレビュー
Three UK - 3Store Kensington からの回答
We totally appreciate your 5* review - Have a nice day -Maxine
Ai was extremely helpful and very…
Ai was extremely helpful and very friendly I am considering moving all my networks to three because of her.
2025年11月25日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Thanks for your feedback, Gary, and it's lovely to hear that you enjoyed great customer service. We would love to switch more of your services over to us, and appreciate you taking the time to share this. -Michael
Very cheerful lady and very kind
Very cheerful lady and very kind. She deserves 5 stars. Thanks Ai
2025年11月24日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Thanks for your feedback, Kim, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Anna has to be the most informed and…
Anna has to be the most informed and personable employee of 3 … we would highly recommend Anna highly as she is the best 😊
2025年11月21日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
I had a very lovely chat with Mayfuz…
I had a very lovely chat with Mayfuz (assistant director). He was incredibly helpful, really knew his stuff and helped me to save money without being pushy. It was so nice to be able to talk to a person rather than have all questions/ answers from chat bot/ machine.
2025年11月21日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Nice surprise deal
Came in today to enquire about my bills, left store with a great Black Friday deal of 2 tablets, my Christmas shopping list sorted, very happy. Thank you Ai
2025年11月18日
自発的なレビュー
Three UK - 3Store Kensington からの回答
Thanks for the 5* review! We appreciate your feedback -Maxine
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