I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... もっと見る
企業が回答しました
所在地
所在地を変更Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Answered all my questions knowledgeably and adapted to me without trying to oversell anything. Managed to get what I wanted fast 👍
企業が回答しました
Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched a... もっと見る
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I had an amazing experience with the 3 Mobile team thanks to a wonderful staff member. He was incredibly honest, reliable, and genuine in his effort to help. He speaks excellent English, remains calm... もっと見る
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企業情報
Three UK - 3Store Leeds (Trinity) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, 英国
- 01132434492
4.9
優良
162件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Horrible
Sickening had internet cancelled it straight away cancelled it instantly not have a missed payment on my file after I contacted multiple times about the bills horrible all recorded
2026年6月9日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hi Adam, we understand how disappointing this experience has been, and it’s certainly not the level of service we want for our customers. From what you’ve shared, this needs a proper review of the billing and what’s been reported on your account so everything can be checked accurately. As we’re unable to access account details on this channel, our team can take this forward and go through it with you. You can reach them here: https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. They’ll look into this and assist you further. -Veronica
Aneesa is such a sweetheart
Aneesa is such a sweetheart, she was so welcoming. Explained all I needed to know.
2026年6月8日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Love this, Abimbola 💫 Aneesa delivered such warm and attentive care, explaining everything clearly and making you feel welcomed throughout ✨ -Arvind
I went into the Three store in Leeds…
I went into the Three store in Leeds today to get a SIM for my sister, we had this most patient and kind assistant - Eric. He was so accommodating and supportive in the whole ordeal, even after hitting a few bumps and errors. Thank you for all your support today, we greatly appreciated it!!! Will always stay with Three for reasons such as this :)
2026年6月6日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hi Mehak, thank you for sharing your feedback, we are glad that Eric at our Leeds branch looked after you and your sister so well, remaining incredibly calm and helpful throughout the entire process! It means everything to know his exceptional care convinced you to remain with our network. -Shivam
Absolutely briliant
Absolutely briliant. Mr Tamir is master what his doing more expert like him
2026年6月6日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hi Maria, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Tamir. -Prabhjeet
Three UK - 3Store Leeds (Trinity) からの回答
Thanks so much, Narinder! 🎉 We’re so happy Aneesa could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ -Kashish
Three UK - 3Store Leeds (Trinity) からの回答
Hey Shalom, thank you for sharing this amazing 5⭐ review! We’re thrilled Wojciech gave you such a fantastic experience. -Neha
Scammed in store
Scammed in store, ignored by Three for 4 months*
Walked into Three for a phone. Staff upgraded my contract WITHOUT CONSENT and took a £58 first installment for the phone. Tried to return it immediately - they said no. Complained and finally they agreed to reverse the upgrade if I returned the phone. I did. Three kept the phone, kept my £58, AND my money. Been charging me £38 instead of £18 for 4 MONTHS despite promising to revert my contract. I’ve made 10–15 calls to their helpline complaining and got zero positive response. Customer service does nothing. This is financial abuse. Stay far away from Three. 1 star.
2026年2月12日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hi Farman, we’d like to take a closer look at your account and the charges applied. Please contact us via chat here: https://bit.ly/3C43TKN so we can check this further. We’re available Monday to Friday from 8am to 10pm and on weekends from 9am to 8pm. -Suhaas
Aneesa was amazing with her service
Aneesa was amazing with her service. I came here to collect my collection and forgot to bring my id. I explained my situation and instead of asking me to come again tomorrow, she figured a way to make it easy for me. Outstanding customer service!
2026年5月31日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hi Mehdi,
That’s amazing to hear ⭐ Aneesa will be so pleased to know she was able to make things easier for you. We’ll make sure your kind words reach her. -Ayesha
Super experienced
Wojtek was super helpful.
Highly knowledgeable and polite
More like him and world would be so much better
2026年5月30日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Piotr, we’re happy to hear Wojtek impressed you with his knowledge and kindness. Thanks for taking the time to leave feedback. -Ayesha
Great offers and customer service from…
Great offers and customer service from Wojtek.
2026年5月27日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hi Balraj, thanks for sharing this — great to hear Wojtek provided you with excellent customer service and some strong offers. Really glad the visit worked out well for you. -Shivam
Great experience and greeting very well…
Great experience and greeting very well by Teck
2026年5月24日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hi Sam, thanks for your feedback. It’s great to hear you had a positive experience and were welcomed so well by Teck. -Kishan
Hammaad was very fast and Informative…
Hammaad was very fast and Informative always smiling and friendly thank you
2026年5月20日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Thank you, Igor! Great to know Hammaad made everything clear and easy while keeping a positive approach. -Suhaas
Hammaad was professional and extremely…
Hammaad was professional and extremely helpful 5 star service
2026年5月12日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hi Gloria, it’s great to hear your visit was such a strong one. Hammaad clearly stood out with his professional approach and the care he showed in supporting you throughout. Thanks for sharing this with us -Shivam
Aneesa was very helpful in the Leeds…
Aneesa was very helpful in the Leeds store when after assisting me with an issue. She also saved me money on my contract.
2026年5月11日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
We really appreciate the feedback! It’s brilliant to know that Aneesa took such great care of you in our Leeds shop. Helping you fix that problem is exactly what we love to hear. 😇 -Prabhjeet
Hammaad gives great service always very…
Hammaad gives great service always very nice
2026年5月11日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hey Jawad, that's brilliant! We're super happy to hear that Hammaad gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Brother Hammaad laughing and joking and…
Brother Hammaad laughing and joking and sort me a good contract
2026年5月7日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Thanks for the review, Ahmed. Great to hear you had such a positive experience and that Hammaad made the process easy while helping you find the right contract. -Shivam
Voytex is an amazing Customer Adviser…
Voytex is an amazing Customer Adviser at the Three shop in Trinity Centre, Leeds. He has helped me with care.
2026年5月7日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hi Lindsey. It’s fantastic to hear that Voytex provided such thoughtful support during your visit to our Leeds Trinity store. We're so pleased you had such a positive experience with us! -Kishan
Excellent experience in store upgrading…
Excellent experience in store upgrading to the new honor magic 8 and honor tab deal with Faz. Top deal, great communication and overall very pleased with everything he did for me.
2026年5月6日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hi Jesal. It is brilliant that Faz was so clear and efficient while assisting with your recent upgrade and bundle. We are glad that he provided such a high standard of care throughout your visit. -Kishan
The staff are very fantastic
The staff are very fantastic
I met Eric the second day he help me with everything it's absolutely amazing guy am so please with my new contract with three I was a old customer of EE but I experience big difference now Eric deserves awards he is an amazing caring guys
2026年5月6日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hey there! We’re really happy to hear that our team was able to help you out. Eric will be so happy to hear your kind words 😄
He really looked after you, and we love that 🙌
We’re glad your move from EE to Three feels like a big win 💛 -Ayesha
Excellence service by from wojtek…
Excellence service by from wojtek customer service.
2026年5月5日
自発的なレビュー
Three UK - 3Store Leeds (Trinity) からの回答
Hey Sange, we’re so happy to know you received the best help from Wojtek! Thank you for the lovely 5⭐ review. We hope you have a wonderful day ahead! ☺️ -Ayesha
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