Vessey provided the best experience I have had in a long long time. After a disaster of breaking 2 phones in 24 hours she was so understanding and accommodating. Been a long standing three custome... もっと見る
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We have been into the store on several occasions and the young lady was very helpful. I managed to change my broadband contract after many years of delay and get my smart phone working much more effic... もっと見る
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Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... もっと見る
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I’m an American living in the UK for a couple years and just moved into a house in Leicester. I had issues with all the major broadband providers so I looked at other options. I’m SO HAPPY that the ot... もっと見る
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企業情報
Three UK - 3Store Leicester (Highcross) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, 英国
- 01162620539
4.9
優良
131件のレビュー
顧客にレビューを依頼しています
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Great Customer Support
Rahat was great, so helpful! I’m not good with tech and I haven’t had a new phone in forever. So she walked me through it all and made it an easy process. Thank you :)
2026年7月7日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hey Claire, we're glad that Rahat was there to simplify everything and guide you patiently through the entire transition. Thank you for choosing us and we hope you thoroughly enjoy exploring your new phone! - Three Social Media Team
You deserve zero stars
2026年6月2日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hi Alpa, thank you for your kind review and for taking the time to share your experience.
Good service very helpful in the store
Good service very helpful in the store
Will come back!
2026年6月29日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hi Satwant. Thank you for your lovely review. We are absolutely thrilled to hear you received such helpful service during your visit, and we look forward to welcoming you back to the store next time.— Three Social Media Team
After the samsung shop refused to helo…
After the samsung shop refused to helo transfer my data, Vicki kindly offered to help as i am a threr customer.i wish i had come to this shop first the experience was so much better.
2026年6月27日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hi Rekha! We're delighted Vicki provided outstanding support. Thanks so much for your fantastic 5⭐ review! — Three Social Media Team
It was amazing and with a skilled agent…
It was amazing and with a skilled agent Rahat . Took me through which gave me more confidence with 2 sims operating and a good deal.
2026年6月17日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Thank you for your lovely review, Sarah! 😊 It’s wonderful to know that Rahat made your experience a positive one. -Veronica
Very good service
Very good service, Caitlin explained everything very clearly. Thank you
2026年6月17日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hey Jen! 🌷We’re thrilled to know Caitlin made your visit special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
i have been given service by raluca and…
i have been given service by raluca and she was amazing her customer service was really good and i will be back again
2026年6月16日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Wow, Mohammad! It feels incredible to know Raluca made everything seamless and ensured a smooth experience. We can’t wait to welcome you back again! -Neha
Three UK - 3Store Leicester (Highcross) からの回答
That’s impressive, Kranthi 🎯 We’re glad the support felt top-tier and left such a strong impression 🌟 -Arvind
At three leicester high cross
My experience at Three leicester was wanderfull, the lady that put me through made it so easy for me to understand the concept of how everything works and i was so satisfied with the service she provided for me,moreso it wasn't time consuming like i thought. Vessy is the best member of staff i have come across today and thanks for the service.
2026年6月14日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Fantastic to hear, Amin! 🌟
Vessy sounds like she really went above and beyond to make your visit a great one. Thank you for the kind words, it means a lot! 💛 -Ayesha
Great service from Raluca and Hailey
Great service from Raluca and Hailey, thank you
2026年6月8日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hi Melisa, really appreciate your feedback! 😊 Brilliant to hear Raluca and Hailey took great care of you. -Ayesha
Great service
Three Customer advisors in the Highcross store, especially Vessy, Mo and Rahat were extremly helpfull and positive while transfering thousands of photos and files manually due to an error on the phone.
2026年6月6日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hi there, thank you for sharing your feedback, we are glad that Vessy, Mo, and Rahat at our Highcross branch looked after you so well and stayed incredibly positive while handling your difficult data transfer completely manually! Your appreciation means a lot to us. -Shivam
Excellent service from muks sorted me…
Excellent service from muks sorted me out with great deal with the SIM only plans and talked about the rolling contract that I don’t use gave me advice
2026年6月4日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
That's impressive, Faiz. We're glad that Muks was able to help you get the best deals. Thanks for this amazing 5 ⭐ review.- VodafoneThree Social Media Team
Caitlin customer advisor really helped…
Caitlin customer advisor really helped and suggested me the best plan as iam a student she suggested the best
2026年6月3日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Love this, Emjala 💫 thrilled to hear Caitlin provided such skilled and clear guidance to find a plan that fits perfectly. Wishing you plenty of smiles ahead 😊 -Arvind
Raluca and Mo very good thank you
2026年6月2日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Love hearing this, Mohit 💫 We're glad to know Raluca and Mo provided stellar care for a superb experience 🌟 -Arvind
Great service Raluca
2026年5月26日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Thanks for the review, Vlad 🎉 We're pleased Raluca provided such prompt care and stellar support. -Arvind
exceptional service from Raluca
exceptional service from Raluca, found exactly what i needed great deal
2026年5月25日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Vasile, we’re happy to hear Raluca provided such exceptional support and matched you with the right offer. Thanks for taking the time to leave a review. -Ayesha
Made a family package purchase and…
Made a family package purchase and everyone was very happy, i recommend this shop, employees very helpful and take time to explain everything
2026年5月25日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Thank you for taking the time to write this. We’re so glad the family package was a success and that the team made the experience so positive 😀⭐ -Ayesha
Excellent customer service
Excellent customer service. Well explained, speedy and gave me lots of best deals to decide. Special mention JJ and the assistant Manager Raluca.
Keeping my loyalty to Three.
2026年5月20日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Thank you for taking the time to leave this wonderful review. It’s great to hear that JJ and our Assistant Manager Raluca went above and beyond to help you. 🌟 -Veronica
The service at Three store was amazing
The service at Three store was amazing, Raluca offered me best deal and very helpful. Recommend
2026年5月20日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
That’s fantastic 🎉 Vinith, We’re pleased Raluca focused on finding standout value and made the whole experience come together smoothly. Here’s to many more great experiences ahead 💙 -Arvind
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