Vessey provided the best experience I have had in a long long time. After a disaster of breaking 2 phones in 24 hours she was so understanding and accommodating. Been a long standing three custome... もっと見る
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We have been into the store on several occasions and the young lady was very helpful. I managed to change my broadband contract after many years of delay and get my smart phone working much more effic... もっと見る
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Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... もっと見る
企業が回答しました
I’m an American living in the UK for a couple years and just moved into a house in Leicester. I had issues with all the major broadband providers so I looked at other options. I’m SO HAPPY that the ot... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Leicester (Highcross) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, 英国
- 01162620539
4.9
優良
135件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Leicester (Highcross) からの回答
Sharda, we’re delighted Mo made your experience thoughtful and supportive. Your kind words mean a lot. -Suhaas
It was a good experience
It was a good experience, friendly and I appreciate your service today, thanks Raluca
2026年3月2日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Thank you for the 5⭐ review, Chris! We truly appreciate you sharing your experience. It’s wonderful to hear that Raluca provided you with outstanding care. -Neha
I called customer service today with an…
I called customer service today with an issue, after no luck with them I came in store. Rabat provided great customer service 10/10
2026年2月28日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Cynthia, thank you for sharing this. Rabat turned your visit into a positive moment with his patience and willingness to help, and your kind words truly reflect his effort. -Manavata
it was good.
2026年2月19日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Lovely feedback, Tatenda 🌟 We’re delighted everything went smoothly for you 🙌 💙 -Shivam
Excellent help from vessy
Excellent help from vessy
Quick efficient and explained everything fully
2026年2月17日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Thanks for your 5 ⭐ review, Rose, and it's lovely to hear that you enjoyed great customer service from Brady. We appreciate you taking the time to share this with us. -Michael
caitlin is very helpful and welcoming
caitlin is very helpful and welcoming. We've got the best customer services. Thanks to her
2026年2月16日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
That’s awesome to hear! 🎉 Talha, we’re thrilled to hear that Caitlin made you feel so welcome and supported, and that your experience was truly exceptional. Thank you for your kind words! ☺️ -Prabhjeet
the staff was very helpul and polite
the staff was very helpul and polite . caitlin was super nice to us
2026年2月16日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Usama, your feedback means a lot. We’re glad the team made you feel comfortable, and Caitlin will be thrilled to hear she made your visit even better. Thank you for sharing your experience. -Manavata
Excellent service
Excellent service
Met all my expectations and helped me throughout the journey
Thank you to raluca and mo
2026年2月16日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hamza, what an amazing note to receive. Hearing that everything aligned perfectly for you is truly rewarding, and Raluca and Mo will be proud to know their commitment left such a strong impression. Thank you for sharing your journey with us. -Manavata
Customer service was brilliant
Customer service was brilliant. I had everything explained professionally and was able to come away with a brilliant deal. Thank you so much to Vessy for helping me chose the right phone and contract for me ☺️
2026年2月16日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Love hearing this, Bobbie 💫 We’re delighted that Vessy provided such great support and helped you choose the phone and plan that suit you best. Enjoy your new device 😊 -Arvind
Very good service Vesy and Raluca
Very good service Vesy and Raluca, highly recommended
2026年2月11日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hi Volker, we’re delighted Vesy and Raluca made your experience memorable. Your recommendation means a lot. Thank you for your review. -Suhaas
I met with lovely Vessy in store
I met with lovely Vessy in store. She has been very professional, very helpful , friendly and with fantastic people person skills
2026年2月11日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Angela! Thank you for sharing this. It’s wonderful to hear that Vessy made your visit feel so welcoming and ensured everything went smoothly from start to finish. Hope to see you again soon! -Afaq
we was served by jj and vessa
we was served by jj and vessa, they were very professional and made you feel at ease and confident from buying from them, they were very hands on and knowledable helping put the phone together and nothing was pushed on to us that we didn’t need, very friendly service would recommend
2026年2月11日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Thank you so much for your wonderful feedback Ellie! 🌟 We’re so pleased JJ and Vessa made you feel confident and supported, with no pressure at all. 😊 -Veronica
Everything perfect
Everything perfect. Raluca gives me best solution and warm advice.
2026年2月11日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Boom 💥 Kegong, this is the energy we love to see from our customers! Raluca has been exceptional in her work, and we truly appreciate you sharing this. ☺️ -Kashish
JJ is very helpful person
JJ is very helpful person and very important person he talks well humble person
2026年2月11日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hello Hussain! We're thrilled to hear you had a great experience with JJ. Thank you for the review! -Afaq
Vicki and the team always look after me
Vicki and the team always look after me. So much patience they show me how to use everything I need
2026年2月9日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Thanks for sharing, Laila 💫 We’re thrilled Vicki and the team are so patient and helpful, making sure you feel confident using everything. -Shivam
Very precise
Sansche was very helpful and very informative. He has helped to choose a new phone. I have asked him a lots of questions and he gave the the best answer. I'm very pleased and definitely recommend him if you looking for any help with a new phone. Thank you very much indeed.
2026年2月8日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Thanks so much for sharing your experience, Lukasz 😊 We’re pleased to hear that Sansche offered such excellent guidance and helped you choose the right phone. Enjoy every moment with your new device ❤️ -Arvind
We had the very best help from Vessy
We had the very best help from Vessy. She made the whole process understandable and enjoyable. A real asset to your company.
2026年2月7日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Vessy has a remarkable talent for transforming everyday interactions into an extraordinary experiences, and it’s wonderful to know you felt that spark. Feedback like yours, Graham, always brings a smile to our faces! 😊 -Ashifa
Caitlin was great
Caitlin was great at helping my friend set up his phone and new contract after O2 were so appalling.i will always come back to this hope they always look after me.
2026年2月6日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hey Claire, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Raluca was very good and helpful to…
Raluca was very good and helpful to help me set up the student sim i needed, she went extra mile to help with everything. Thanks so much
2026年2月4日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Hey Jemin, that’s incredible! We’re so glad to hear that Raluca gave you such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
Best offers and excellent service from Raluca
Best offers and excellent service from Raluca, she went the extra mile to sort out my contracts and nothing was too much when it came to resolving it. Highly recommend
2026年2月2日
自発的なレビュー
Three UK - 3Store Leicester (Highcross) からの回答
Thank you for the lovely review and for recommending us, Eugen! We’re delighted Raluca provided such outstanding support and ensured everything was sorted perfectly. 🙌✨ -Veronica
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