In store customer service has been exceptional. The staff especially when upgrading and/or problems with products where more than helpful and friendly (both Middlesbrough and Stockton stores). Gone ab... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service today from Jon at Hill Street Middlesbrough store. Struggling to upgrade due to an issue on the three app and he sorted out both mine and my sons phone, and got us onto a new deal.... もっと見る
企業が回答しました
Taylor was so very helpful, and made the experience stress free. My phone had stopped working completely and he guided me through and took the trouble to reinstall all the apps I was using. Excellent... もっと見る
企業が回答しました
i came in with my dad, who struggled with phones and technology martin, the store manager was very very helpful and kind and gave us reassurance on our deals and helped us save money which made my dad... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Middlesbrough (Hill St) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
15 Hill Street, TS1 1TB, Middlesbrough, North, 英国
- 01642220105
4.9
優良
92件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
The guy I spoke to was so friendly and…
The guy I spoke to was so friendly and very helpful very good customer service service . He sorted me a deal out which he explained everything to me and made everything very clear and the deal was just what I was looking for. One very happy customer .. thank you
2026年4月28日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
Thanks so much for sharing this, Amanda! We’re delighted our advisor gave you the clarity and deal you wanted. Great to know you’re happy with the service. -Shivam
Three UK - 3Store Middlesbrough (Hill St) からの回答
Thank you, Spencer! We’re delighted to know you’re happy with both the service and the value. Thank you for sharing this! ☺️ -Prabhjeet
Three UK - 3Store Middlesbrough (Hill St) からの回答
Hi Agnieszka! We’re delighted Solomon provided outstanding support. Thank you so much for your fantastic 5⭐ review! -Neha
Jon helped me sort my new phone out and…
Jon helped me sort my new phone out and saved me money on my current plans
2026年4月25日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
Sue, really appreciate your feedback. Fantastic that Jon guided you through your new phone and found ways to reduce your costs. -Manavata
Emily was very helpful vedy good service
2026年4月18日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
Hi John, it's great to know Emily was helpful and made your experience a positive one. We appreciate you sharing your feedback. -Shivam
Great service staff made me feel very…
Great service staff made me feel very welcoming and dealt with my inquirey
2026年4月17日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
Thanks for sharing, Peter! 🎉 Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Three UK - 3Store Middlesbrough (Hill St) からの回答
Thanks for the feedback, Graham. Great to hear you had a polite and positive experience in store. -Ayesha
Three UK - 3Store Middlesbrough (Hill St) からの回答
Hey Elaine! Fantastic stuff. We're super glad to hear that John was perfect! Thanks for taking the time to leave this ⭐⭐⭐⭐⭐ review. -Kashish
Monira is a really amazing customer…
Monira is a really amazing customer service advisor, she listened to me and recommended all the suitable products to me. She’s super friendly and lovely
2026年4月11日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
Lovely to hear, Goodluck! Monira gave you the very best service throughout, and we’re so happy to know it. Wishing you all the very best ahead. 😊 -Ayesha
John was extremely helpful with helping…
John was extremely helpful with helping me get the right phone and plan. Even set up my new phone . Will definitely recommend and use again . 5 stars .
2026年4月8日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
Hi Nicholas, we’re thrilled to hear this! 💙 John made everything smooth and hassle free by helping you get a great phone and plan. Thank you for sharing your experience, and it’s wonderful to know you’d recommend us. 😊 -Neha
Monira has been very helpful and…
Monira has been very helpful and insightful. I was relieved to have come here and figure out that I had nothing to worry about. Now we have WiFi in our home and we hope to continue getting this good service for as long as the Lord Jesus Christ permits. Thanks.
2026年4月7日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
We’re so glad to know you felt supported and guided toward the right choice. 🌟 Your appreciation means a lot, and it’s wonderful to hear that the care provided by Monira made a difference for you. Thank you, Tj! -Kashish
Brilliant staff saved us a fortune…
Brilliant staff saved us a fortune thank you Emily and luke
2026年4月4日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
That’s impressive 💫 We’re pleased that Emily and Luke offered such supportive help and made everything feel effortless 💙 Sending you plenty of good vibes ahead ❤️ -Arvind
Really good service
Really good service; pleasant staff :) helped me get what I needed :)
2026年3月30日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
Hi Naomi, we’re pleased to hear that our team made your day! 🎉 Thank you for the amazing 5⭐ review. We’re always here to help. -Neha
Came in and got a new SIM from Jon…
Came in and got a new SIM from Jon today who was very helpful
2026年3月23日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
We’re delighted Alissa, Jon’s helpful approach ensured everything was simple. Your feedback means a lot. -Suhaas
Three UK - 3Store Middlesbrough (Hill St) からの回答
Your kind words mean a lot, Mohsen. We’re glad Emily and the team could assist you so well. -Shivam
The staff went above and beyond to help…
The staff went above and beyond to help me. In particular katie and john . It was sn outstsnding experience.
2026年3月17日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
Katie and John’s dedication makes unforgettable memories possible. Thank you, Dawn, for sharing your experience. Here’s to countless remarkable moments together. -Ashifa
Luke was very helpful
2026年3月9日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
Hi Gordon, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Luke was friendly and helpful
Luke was friendly and helpful, to get my mum and I the best deal.
2026年3月7日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
Superb! We’re delighted to hear that Luke took the time to guide you and your mum towards the right option. It’s great to know his support made the experience smooth and left you both feeling confident in your choice. 😇 -Prabhjeet
Very good service
2026年3月6日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
Hey Paul, that’s awesome! We’re glad you had a positive experience. Thank you for this amazing 5⭐ review! -Veronica
Outstanding customer service and very helpfull
Outstanding customer service for all the staff in this store today. Very helpful and also got the answers that I needed thank you guys at 3 store in Middlesbrough. one happy customer thank you 😀
2026年3月4日
自発的なレビュー
Three UK - 3Store Middlesbrough (Hill St) からの回答
We’re delighted our Middlesbrough store team made your visit so positive, Sarah. Your happiness inspires us to keep delivering outstanding service every day. -Suhaas
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。