Three UK - 3Store Newark レビュー 

85
TrustScore 5段階評価の5

4.9

13 Stodman Street, NG24 1AT Newark, Midlands, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the las... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from Sally and Louise. They were both very friendly, patient, and professional. They explained everything clearly and helped us choose the right broadband. The whole process was qu... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into Newark 3 shop yesterday with a complex issue with a new handset and account. Saw Chad, he was brilliant, knew his stuff, was patient and kind with my lack of IT knowledge, a lovely young man... もっと見る

企業が回答しました

5つ星のうち5の評価

Everyone is always helpful when I come into Three. Louise kindly helped me set up my new phone for me. She was polite,friendly and very helpful. Three Newark goes above and beyond that's why I have st... もっと見る

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Newark について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • 13 Stodman Street, NG24 1AT, Newark, Midlands, 英国

  • 01636704794

4.9

優良

TrustScore 5段階評価の5

85件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(85)

過去12か月のレビュー数: 31,689

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great advise

Great advise. Problem solved. Thank you.

2026年4月4日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Thank you, Bridget! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

5つ星のうち5の評価

Chris and Louise were absolutely…

Chris and Louise were absolutely amazing fixing an issue that customer services are useless at sorting... In future go and see these guys they are spot on 👌

2026年4月3日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Hello Aaron, we’re glad Chris and Louise could assist you effectively. We appreciate your feedback and thank you for sharing your experience. -Suhaas

5つ星のうち5の評価

Sally was very helpful in finding the…

Sally was very helpful in finding the best plan for me

2026年3月31日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Thank you for sharing this, Nurlaila! It’s great to hear that Sally guided you so well and helped you find an option that fits what you needed. -Afaq

5つ星のうち5の評価

I came into Newark Three

I came into Newark three with a complaint about Three network which has led me to missed calls etc. I was served by Sally who apologised on behalf of Three and proceeded to show me some work arounds I can do on my phone to improve the signal, I realised it was to do with 5G/4G. Sally was really friendly, patient (I’m a tad slow with tech) and provided me with a solution. All round great customer service.

2026年3月24日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

5つ星のうち5の評価

Hayley and Sally and Chris have been…

Hayley and Sally and Chris have been extremely helpful the service has been excellent would highly recommend them
THANKS

2026年3月23日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Hey Christine, we’re so happy to hear you received the best help from Hayley, Sally, and Chris! Thank you for the lovely 5⭐ review. We hope you have a wonderful day ahead! -Ayesha

5つ星のうち5の評価

I was in abit of a tiz on arriving as…

I was in abit of a tiz on arriving as had dropped my phone and was worry about photos, Haley and chad were great from the begining, freindly, helpful and explained everything, as i know nothing about phones lol.
Got what phone was suited to my needs, i also went back in the following day to purches some new ear buds and haley set them up for me, overall very good experience and will recomend.

2026年3月19日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Amazing, Katie! 🌟 We’re delighted to hear that Haley and Chad provided clear guidance and made the whole experience stress-free, from helping you choose the right phone to setting up your new earbuds. It’s wonderful to know their friendly approach left you feeling confident and supported. 😇 -Prabhjeet

5つ星のうち5の評価

Great Store, Super Staff

Sally and the Team at Newark 3 made sure I was looked after from the moment I entered the store-to leaving with my new plans and devices all ready to go!
Very impressed with this store and service levels.

Thanks 3

2026年2月23日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Hi Stephen, thank you for sharing your experience. We’re pleased Sally and the Newark team provided attentive, professional care throughout, set up your new plans and devices ready to use, and made the visit smooth and welcoming. -Kishan

5つ星のうち5の評価

Great customer service great attitude…

Great customer service great attitude lovely people sally Hayley 5 star reviews

2026年3月11日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Thank you so much for sharing your experience, Michaela. We’re thrilled to hear your kind words and truly appreciate the 5 star review. It’s wonderful to know our team left such a positive impression. 😀 -Kashish

5つ星のうち5の評価

Go Team Newark!

Hayley, Chris and the rest of the team are brilliant in the Newark store. They are always polite and give a warm welcome when entering the store. I wanted to go for a phone contract and they talked me through every option. Whilst I didn't pass they were very professional about the situation and advised me what I can do further and supported me with next steps!

Well done team, you should be very proud.

2026年3月2日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Hey George, thank you for the 5⭐ review! We’re overjoyed that Hayley, Chris, and our team made your experience outstanding. We’re committed to ensuring every visit is just as positive and effortless. 😊 -Neha

5つ星のうち5の評価

Sally was an absolute star!

Went into the store just looking at phones, I was approached by Sally who asked me questions to understand my needs. She asked who my current provider was and asked if I had 5 minutes to see if she could find me a better deal - to which Sally did! I am now saving £20 a month by switching to three! I would never have even considered switching providers! Sally is an asset to your team! Thank you so much.

2026年2月28日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Lorna, thank you for sharing such wonderful feedback! It’s fantastic to hear how Sally took the time to understand your needs and ended up finding you a brilliant deal. We’re so glad you had such a positive experience. 💙 -Ayesha

5つ星のうち5の評価

Helpful

Helpful, friendly, very good service thank you

2026年2月27日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Your kind words encourages us to keep delivering excellent service, Arwa. We appreciate you taking the time to share your experience with us. -Ashifa

5つ星のうち5の評価

Very helpful

Very helpful, good knowledge of products understand of the customer needs. worth a drive to the three shop. I did try on line but give up. Well done Three keep the shops and the knowledgeable staff . Thank you.

2026年2月25日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Thank you for sharing such thoughtful feedback! It’s great to hear that our team supported you so well and offered clear guidance throughout your experience. Hope to see you again soon! -Afaq

5つ星のうち5の評価

Sally and Hayley in Newark store

Sally and Hayley in Newark store, extremely helpful and friendly.Good knowledge of products and found me a really good deal.Thank you both

2026年2月16日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Thanks for this fantastic review, Vicky! We’re thrilled to hear that Sally and Hayley provided excellent support and helped you get the best deal. Hope you have a wonderful day! 🎉 -Neha

5つ星のうち5の評価

Very nice experience

Very nice experience. Great team working together, very helpful. To be honest it was exactly they type of highend customer service the hightstreet should supply.... 5*s
Thank you !

2026年2月14日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Thank you, Garry 😊 for such an uplifting review. Feedback like yours doesn’t just brighten our day 😍 it inspires us to keep raising the bar and delivering even better experiences every day. -Arvind

5つ星のうち5の評価

Fabulous service from Chad!

Fabulous service from Chad!! 😁 I was dreading going in to upgrade my phone as i have had crap service and pushy salesmen from every other shop i have been in. Chad was a refreshing change. He made me felt looked after as a customer, i could see he put in the effort to find me a decent deal and DID NOT act on the best interest of the shop rather than me, as a customer. Wow! Chad was still in training, whoever is training him up is doing a great job! Please don’t change and turn into one of those sharks with a ‘don't give a damn attitude’. I will definitely keep coming back, so will my husband, i will tell friends and family also. Thank you so much three Newark! ⭐️

2026年2月9日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Thank you, Angela! We’re thrilled Chad made your Newark store visit smooth and genuine. Your kind words mean a lot and we look forward to welcoming you again! -Suhaas

5つ星のうち5の評価

Always the best customer service

Today we were served by Chris, he was so helpful and informative of the broadband and mobile plans which made it very easy to chose. We had been served by Chris the last time we came to 3 and he is very consistent with his customer service and extensive knowledge regarding mobile devices.

2026年2月7日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Hi Brodie, thank you for taking the time to share your thoughts. It’s fantastic to hear that Chris continues to offer such steady support and clear guidance, making each visit feel straightforward and reassuring. -Manavata

5つ星のうち5の評価

Sally was brilliant!

Came into the shop a couple weeks ago and was greeted by Sally. I was looking to move from EE to 3, Sally gave me some prices and was incredibly helpful explaining everything in depth so I felt in safe hands. Will be coming back soon to see Sally to move over

2026年1月24日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Woohoo! 🎉 Amazing, Grace! We’re glad Sally made your transition smooth and handled everything quickly with great care. Your feedback means a lot, and we look forward to welcoming you back! ☺️ -Prabhjeet

5つ星のうち5の評価

Great service Thankyou and helpful

Great service and helpful just need to slow down a bit a little to rushed

2026年2月3日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Hey there! Glad you had a positive experience. We’ll make sure things feel more relaxed and not rushed going forward. Thanks for the 5⭐ rating. -Ayesha

5つ星のうち5の評価

Excellent service and friendly sales…

Excellent service and friendly sales representatives very helpful and very easy process from start to finish. Good value for money.

2026年2月3日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Thank you for sharing your experience, Shaun! We’re thrilled you received outstanding support and found the process simple and straightforward. 😊✨ -Veronica

5つ星のうち5の評価

Excellent customer service combined with superb knowledge and skill

Chad is a trainee in store and greeted and engaged me beautifully this morning. First impressions are so important and Chad did not disappoint.

Both Chad and his manager (Hayley?) were quick to assist not only with my original request (Hayley showing amazing skill and knowledge, Chad clearly engaged and keen to learn from her), but ably assisted with a couple of smaller requests before my leaving the store. I was very impressed.

2026年1月29日
自発的なレビュー
Three UK - 3Store Newark ロゴ

Three UK - 3Store Newark からの回答

Hey Rach, this makes us smile! Chad’s eagerness to learn made a meaningful impact, and Hayley’s skill and guidance shone through with clarity. Your feedback is more than a compliment, it’s a reminder of the power of great teamwork 🤗. Thank you for making our day as memorable as we hoped to make yours 💖 -Ashifa

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