I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the las... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the las... もっと見る
企業が回答しました
Excellent service from Sally and Louise. They were both very friendly, patient, and professional. They explained everything clearly and helped us choose the right broadband. The whole process was qu... もっと見る
企業が回答しました
Went into Newark 3 shop yesterday with a complex issue with a new handset and account. Saw Chad, he was brilliant, knew his stuff, was patient and kind with my lack of IT knowledge, a lovely young man... もっと見る
企業が回答しました
Everyone is always helpful when I come into Three. Louise kindly helped me set up my new phone for me. She was polite,friendly and very helpful. Three Newark goes above and beyond that's why I have st... もっと見る
企業が回答しました
当該企業による記述
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
当該企業による記述

13 Stodman Street, NG24 1AT, Newark, Midlands, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Chris and Louise were absolutely amazing fixing an issue that customer services are useless at sorting... In future go and see these guys they are spot on 👌

Three UK - 3Store Newark からの回答
Sally was very helpful in finding the best plan for me

Three UK - 3Store Newark からの回答
I came into Newark three with a complaint about Three network which has led me to missed calls etc. I was served by Sally who apologised on behalf of Three and proceeded to show me some work arounds I can do on my phone to improve the signal, I realised it was to do with 5G/4G. Sally was really friendly, patient (I’m a tad slow with tech) and provided me with a solution. All round great customer service.

Three UK - 3Store Newark からの回答
Hayley and Sally and Chris have been extremely helpful the service has been excellent would highly recommend them
THANKS

Three UK - 3Store Newark からの回答
I was in abit of a tiz on arriving as had dropped my phone and was worry about photos, Haley and chad were great from the begining, freindly, helpful and explained everything, as i know nothing about phones lol.
Got what phone was suited to my needs, i also went back in the following day to purches some new ear buds and haley set them up for me, overall very good experience and will recomend.

Three UK - 3Store Newark からの回答
Sally and the Team at Newark 3 made sure I was looked after from the moment I entered the store-to leaving with my new plans and devices all ready to go!
Very impressed with this store and service levels.
Thanks 3

Three UK - 3Store Newark からの回答
Great customer service great attitude lovely people sally Hayley 5 star reviews

Three UK - 3Store Newark からの回答
Hayley, Chris and the rest of the team are brilliant in the Newark store. They are always polite and give a warm welcome when entering the store. I wanted to go for a phone contract and they talked me through every option. Whilst I didn't pass they were very professional about the situation and advised me what I can do further and supported me with next steps!
Well done team, you should be very proud.

Three UK - 3Store Newark からの回答
Went into the store just looking at phones, I was approached by Sally who asked me questions to understand my needs. She asked who my current provider was and asked if I had 5 minutes to see if she could find me a better deal - to which Sally did! I am now saving £20 a month by switching to three! I would never have even considered switching providers! Sally is an asset to your team! Thank you so much.

Three UK - 3Store Newark からの回答

Three UK - 3Store Newark からの回答
Very helpful, good knowledge of products understand of the customer needs. worth a drive to the three shop. I did try on line but give up. Well done Three keep the shops and the knowledgeable staff . Thank you.

Three UK - 3Store Newark からの回答
Sally and Hayley in Newark store, extremely helpful and friendly.Good knowledge of products and found me a really good deal.Thank you both

Three UK - 3Store Newark からの回答
Very nice experience. Great team working together, very helpful. To be honest it was exactly they type of highend customer service the hightstreet should supply.... 5*s
Thank you !

Three UK - 3Store Newark からの回答
Fabulous service from Chad!! 😁 I was dreading going in to upgrade my phone as i have had crap service and pushy salesmen from every other shop i have been in. Chad was a refreshing change. He made me felt looked after as a customer, i could see he put in the effort to find me a decent deal and DID NOT act on the best interest of the shop rather than me, as a customer. Wow! Chad was still in training, whoever is training him up is doing a great job! Please don’t change and turn into one of those sharks with a ‘don't give a damn attitude’. I will definitely keep coming back, so will my husband, i will tell friends and family also. Thank you so much three Newark! ⭐️

Three UK - 3Store Newark からの回答
Today we were served by Chris, he was so helpful and informative of the broadband and mobile plans which made it very easy to chose. We had been served by Chris the last time we came to 3 and he is very consistent with his customer service and extensive knowledge regarding mobile devices.

Three UK - 3Store Newark からの回答
Came into the shop a couple weeks ago and was greeted by Sally. I was looking to move from EE to 3, Sally gave me some prices and was incredibly helpful explaining everything in depth so I felt in safe hands. Will be coming back soon to see Sally to move over

Three UK - 3Store Newark からの回答
Great service and helpful just need to slow down a bit a little to rushed

Three UK - 3Store Newark からの回答
Excellent service and friendly sales representatives very helpful and very easy process from start to finish. Good value for money.

Three UK - 3Store Newark からの回答
Chad is a trainee in store and greeted and engaged me beautifully this morning. First impressions are so important and Chad did not disappoint.
Both Chad and his manager (Hayley?) were quick to assist not only with my original request (Hayley showing amazing skill and knowledge, Chad clearly engaged and keen to learn from her), but ably assisted with a couple of smaller requests before my leaving the store. I was very impressed.

Three UK - 3Store Newark からの回答
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