Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the compa... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the compa... もっと見る
企業が回答しました
Yesterday (11/5) I went to three mobile network outlet in victoria City with mh husband . Two staff were there. They were really helpful and very kind. Customer service excellent. The girl who was th... もっと見る
企業が回答しました
Ed made it very clear about a new contract my partner got and also answered all our questions in a good manner and was extremely helpful so thank you
企業が回答しました
The manager assisted and provided all the questions we asked and also resolved our issue before cross a product and Maryam helped in activating the new sim card. I am highly impressed.
企業が回答しました
当該企業による記述
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
当該企業による記述

Unit 49 Victoria Centre, NG1 3QG, Nottingham, Midlands, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
amazing customer service and quick to help with our enquiry

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Shaheen the manager in store was Fantastic and so helpful I highly recommend this store

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Shaheen was super helpful and helped resolve an issue. She was efficient and welcoming.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Fantastic service very patient made us feel very comfortable great customer service

Three UK - 3Store Nottm (Victoria Ctr) からの回答
I had the best experience; very helpful and very easy to speak to. Thank you to suresh!

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Mr Suresh has a lot of patience with us. We are so grateful for his service and help.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Suresh’s, service was sensational. Very friendly, kind, professional, knowledgeable and patient. Top class service and highly recommend.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
⭐⭐⭐⭐⭐
My husband and I visited the Three store in the Victoria Centre, Nottingham, to sort out what we thought was going to be a very complicated request involving five mobile contracts. We had a mixture of contracts that were in and out of term, needed name changes, address updates, and various account amendments. We honestly expected it to be a long and stressful process.
Thankfully, Jasmine made the whole experience incredibly easy. From the moment we arrived, she was warm, friendly, and genuinely happy to help. Nothing was ever too much trouble. Every time we apologised for adding another request, she’d simply smile and say, “No problem, I can do that now,” before getting straight on with it.
By the time we left, all five contracts had been updated correctly, the names and addresses were sorted, and I’d even upgraded to a new phone—which wasn’t something I’d planned on doing when I walked in! Jasmine’s customer service was outstanding. She clearly has excellent sales skills, but at no point did we feel pressured into anything. She simply listened to what we needed, offered the right solutions, and made the whole process effortless.
We’ve always managed our accounts online, but it’s often been frustrating, time consuming, and things haven’t always been updated correctly, which is exactly why some of these changes needed making in the first place. Visiting the store was a completely different experience, and we even left with a few extra goodies too!
A genuine five star experience from start to finish. If I could give more than five stars, I absolutely would. Thank you, Jasmine, for your patience, professionalism, and for making what we thought would be a lengthy, complicated job feel so easy. You’re a real credit to the Three team.

Three UK - 3Store Nottm (Victoria Ctr) からの回答

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Suresh has amazing customer service! Makes you want to buy the whole store because he is so lovely! Can’t praise him enough!

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Suresh was very polite and helpful on our visit to three.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Amazing Customer service. Maureen and Maryam were great sorted it out of the way. Callum store manager I said amazing staff. Nottingham vic center

Three UK - 3Store Nottm (Victoria Ctr) からの回答
The service was really nice. I was attended to by Suresh and he made everything clear and straightforward

Three UK - 3Store Nottm (Victoria Ctr) からの回答

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Suresh and Maryam was very helpful today. I hâd a problem with my PAYG sim and Suresh managed to get in touch with Custom care team to sort it out. Thank you for your amazing service.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Ed made it very clear about a new contract my partner got and also answered all our questions in a good manner and was extremely helpful so thank you

Three UK - 3Store Nottm (Victoria Ctr) からの回答
My phone was filled with viruses and was unable to be used. Had multiple people look at it and told me I had to get a new phone. Came into store today and was served by Jasmine who was able to sort my phone out for me with no issues. Very polite girl who was happy to help me fix my phone for no cost. Extremely happy with my service and my phone is back to working again.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the company, just because of Suresh and his professionalism we stayed and I am glad to see such a positive attitude from suresh. We will definitely recommend Suresh to friends and family

Three UK - 3Store Nottm (Victoria Ctr) からの回答
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