Came into store to enquire my bill, Jasmine sat down with me and patiently explained exactly what I’m paying for. She made it easy to understand and helping me cancel services I was no longer using wh... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Came into store to enquire my bill, Jasmine sat down with me and patiently explained exactly what I’m paying for. She made it easy to understand and helping me cancel services I was no longer using wh... もっと見る
企業が回答しました
I got the best in-store service this morning by Mariam, no hassle and bustle, got my broadband contract renewed and even got a cheaper package for my mobile line. All done within 30 mins 🙌
企業が回答しました
Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible... もっと見る
企業が回答しました
Exceptionally friendly, helpful and understanding staff who helped me without prejudice, despite the fact that I look like I woke up in a hedge. Maryam served me, knew exactly what I was looking for... もっと見る
企業が回答しました
当該企業による記述
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
当該企業による記述

Unit 49 Victoria Centre, NG1 3QG, Nottingham, Midlands, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had excellent customer service. Maryam spent a lot of time going through all the packages to find the best deal for me and was extremely helpful and polite. Thanks and much appreciated

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Really friendly and helpful staff helped to explain my options and found me the best deal for my budget.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Shaheen was best woman help my so nice tanks

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Raheem was very polite and helpful when upgrading. Great service

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Raheem was helpful, friendly and explained everything perfectly

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Hii maryam was really helpful and professional, polite and friendly with regards the order purchase and explanation about the product and entire process .
Regards,
Yours faithful customer
Saumil.

Three UK - 3Store Nottm (Victoria Ctr) からの回答

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Shaheem and Raheem provided excellent service. They were very professional, friendly, and helpful.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible options available. He took his time and explained everything in detail and also reiterated everything back me.Suresh is very professional and very respectful. He knows how to deal with his customers and maintain the relationship I will be definitely recommending three and Suresh to all my friends and family members. See you again

Three UK - 3Store Nottm (Victoria Ctr) からの回答
I visited Victoria centre with contract issues and Suresh was very helpful. He helped me sort out everything and went above and beyond to make me understand. He was very professional and respectful all the time. Suresh is very polite and looks after his customers. He is professional and has amazing attitude. Thank you Suresh.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Maryam from nottingham victoria centre, was kind and very patient. She helped me with my phone and gave me excellent service. Very happy thank you.

Three UK - 3Store Nottm (Victoria Ctr) からの回答

Three UK - 3Store Nottm (Victoria Ctr) からの回答
It was a great customer service due to me having Alzheimer's Disease made me understand what phones I could have and broken it down for me. Think the name of the person is Samaz can't spell it sorry.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
amazing customer service and quick to help with our enquiry

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Shaheen the manager in store was Fantastic and so helpful I highly recommend this store

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Shaheen was super helpful and helped resolve an issue. She was efficient and welcoming.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Fantastic service very patient made us feel very comfortable great customer service

Three UK - 3Store Nottm (Victoria Ctr) からの回答
I had the best experience; very helpful and very easy to speak to. Thank you to suresh!

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Suresh’s, service was sensational. Very friendly, kind, professional, knowledgeable and patient. Top class service and highly recommend.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
⭐⭐⭐⭐⭐
My husband and I visited the Three store in the Victoria Centre, Nottingham, to sort out what we thought was going to be a very complicated request involving five mobile contracts. We had a mixture of contracts that were in and out of term, needed name changes, address updates, and various account amendments. We honestly expected it to be a long and stressful process.
Thankfully, Jasmine made the whole experience incredibly easy. From the moment we arrived, she was warm, friendly, and genuinely happy to help. Nothing was ever too much trouble. Every time we apologised for adding another request, she’d simply smile and say, “No problem, I can do that now,” before getting straight on with it.
By the time we left, all five contracts had been updated correctly, the names and addresses were sorted, and I’d even upgraded to a new phone—which wasn’t something I’d planned on doing when I walked in! Jasmine’s customer service was outstanding. She clearly has excellent sales skills, but at no point did we feel pressured into anything. She simply listened to what we needed, offered the right solutions, and made the whole process effortless.
We’ve always managed our accounts online, but it’s often been frustrating, time consuming, and things haven’t always been updated correctly, which is exactly why some of these changes needed making in the first place. Visiting the store was a completely different experience, and we even left with a few extra goodies too!
A genuine five star experience from start to finish. If I could give more than five stars, I absolutely would. Thank you, Jasmine, for your patience, professionalism, and for making what we thought would be a lengthy, complicated job feel so easy. You’re a real credit to the Three team.

Three UK - 3Store Nottm (Victoria Ctr) からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。