Went in to the Poole shop today & was served by Kyle. He helped me with my new upgrade & features on phone as I am completely clueless, lol. Kyle was very helpful, accomodating & polite throughout. Ge... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve been a Three UK customer for about 8 years now. More recently I’ve had several occasions to visit the Poole branch for technical assistance. The staff there are always extremely helpful. In pa... もっと見る
企業が回答しました
My 3 account got hacked and my number stolen. Over the course of 2 weeks the staff at this store have been incredibly helpful in both stopping the hacker from using my account or number against me, an... もっと見る
企業が回答しました
Fabulous effort to sort my old phone and get my daughter up and running with hers!
企業が回答しました
企業情報
Three UK - 3Store Poole について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
40/41 Dolphin Centre, BH15 1SU, Poole, South, 英国
- 01202349997
4.7
優良
46件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Fabulous effort to sort my old phone…
Fabulous effort to sort my old phone and get my daughter up and running with hers!
2026年7月24日
自発的なレビュー
Three UK - 3Store Poole からの回答
That’s fabulous! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review!
– Three Social Media Team
Good service
2026年7月24日
自発的なレビュー
Three UK - 3Store Poole からの回答
Hello Anne, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
Absolute brilliant customer service
Absolute brilliant customer service, patient. Chatty absolutely brilliant
2026年7月8日
自発的なレビュー
Three UK - 3Store Poole からの回答
Thanks for sharing this, Emma. It’s wonderful to hear the service was patient, friendly, and made your visit feel so positive.
– Three Social Media Team
It was great
2026年7月5日
自発的なレビュー
Three UK - 3Store Poole からの回答
Thank you for your review, Owen. It's always lovely to read such nice feedback.
Three UK - 3Store Poole からの回答
That’s fabulous, Kevin! We truly appreciate hearing feedback like yours. Thank you so much for the 5⭐ review! — Three Social Media Team
I visit every month to buy a Pay As You…
I visit every month to buy a Pay As You Go sim, and the guys there are always friendly and helpful. A big shout out to Oluwasegun, friendly and helpful. Poole, Falkland Square, Dolphin Centre.
2026年6月25日
自発的なレビュー
Three UK - 3Store Poole からの回答
Oh wow, Alan! Thank you for sharing your thoughts about our team. We’re so glad they could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Great service to help move from…
Great service to help move from different proivder & very quick on fathers day!
Great job from Faisal Three poole!
2026年6月21日
自発的なレビュー
Three UK - 3Store Poole からの回答
That’s impressive, Mark 🎯 it is wonderful that Faisal at our Poole branch provided such prompt and expert care to handle your network switch smoothly 🌸 -Arvind
Really good experience as a customer at…
Really good experience as a customer at this store. Answered questions and concerns and allowed me to make a purchase suited to me. Lovely staff, thank you :)
2026年6月19日
自発的なレビュー
Three UK - 3Store Poole からの回答
Hi Freya. Thank you so much for the feedback. We are delighted to hear that you had such a positive experience during your visit and received the personalized assistance you needed. -Shivam
New sim
Wonderful service from a worker called Kyle good service and quickly sorted my need out
2026年6月15日
自発的なレビュー
Three UK - 3Store Poole からの回答
Hi Tyler, we're glad to know Kyle resolved everything quickly and kept it easy to follow - Three Social Media Team -Suhaas
Three UK - 3Store Poole からの回答
Thank you for your 5⭐ review! We’re happy to know you had a wonderful experience. -Neha
Totally disfunctional customer…
Totally disfunctional customer service/tech support. BH15 area in Poole, Dorset had excellent broadband, up until 2 months ago. Even though it was usually 4G and not 5G as advertised, But now it's very unreliable on speed and frequently no internet service at all for random days. I've given up with this failing company, time to get a decent internet provider.
2026年6月5日
自発的なレビュー
Three UK - 3Store Poole からの回答
Hello Fred, we understand that internet connectivity is important, and we’re sorry to hear about the difficulties you’ve experienced with your services. This is not the level of service we aim to provide.
As we’re unable to access customer accounts through Social Media, please contact us directly here: https://bit.ly/3C43TKN, where our team will be happy to assist you further. -Neha
Very helpful!
2026年5月23日
自発的なレビュー
Three UK - 3Store Poole からの回答
Hey Laura, that’s awesome! That's what we like to hear. Thank you for your feedback. -Neha
Everything explained well and quick…
Everything explained well and quick efficient and friendly.
2026年5月23日
自発的なレビュー
Three UK - 3Store Poole からの回答
Hi Craig, it’s great to hear everything was explained clearly and your visit felt smooth and efficient 😊 it’s always good to see our team delivering a friendly and easy experience. -Shivam
Very good customer service
2026年5月8日
自発的なレビュー
Three UK - 3Store Poole からの回答
Thank you, Susan. We’re delighted to know you’re extremely happy with the service you received. 😊 -Ayesha
Kyle waz brilliant a did every think he…
Kyle waz brilliant a did every think he could to make sure i was happy with my requests. He waz also very patient with me asking a lot of possibly annoying questons.
2026年5月3日
自発的なレビュー
Three UK - 3Store Poole からの回答
Hi Olly! We take pride in making every interaction seamless. Kyle ensured everything was handled with care and efficiency, reflecting the standard of service we strive for. -Ashifa
Kyle couldn’t have been more patient…
Kyle couldn’t have been more patient and helpful. Got everything we needed, thank you.
2026年4月13日
自発的なレビュー
Three UK - 3Store Poole からの回答
Thank you, Heather! We’re so pleased Kyle’s patience and supportive approach ensured you got everything you needed. Your feedback means a lot. -Suhaas
Good service and advice.
Good, friendly service. Very helpful. Answered all questions.
2026年4月6日
自発的なレビュー
Three UK - 3Store Poole からの回答
That’s impressive, Angela 💫 Great to know the team offered steady guidance and kept everything clear at every step. Wishing you bright moments ahead ❤️ -Arvind
Kyle down in the Poole store was very…
Kyle down in the Poole store was very helpful, sortede out with exactly what I needed!
2026年4月2日
自発的なレビュー
Three UK - 3Store Poole からの回答
Hey Darryll, that’s wonderful to hear! We’re so glad Kyle could sort everything out for you. Thanks a ton for your fantastic review. What a joy it was to serve you at Poole! -Ashifa
We achieved everything that I was…
We achieved everything that I was hoping for, The staff were incredibly attentive, very knowledgeable.
First class Thanks 3
2026年3月12日
自発的なレビュー
Three UK - 3Store Poole からの回答
Thanks to the team’s great work, you enjoyed a flawless experience and that makes all the difference! A perfect score, with your satisfaction as our top priority. Notes like yours always make us smile, Ryan! -Ashifa
I wanted to say a big thank you to…
I wanted to say a big thank you to Chris at the Three Store in the Dolphin Centre,Poole.
I've been dealing with a phone scam which he has helped me with. Chris has delt with me for years and has been helpful, professional and polite but today he above and beyond and im very grateful and deserves the recognition. Thank you Chris
2026年3月11日
自発的なレビュー
Three UK - 3Store Poole からの回答
We're so glad that Chris was there to offer encouragement and help during this difficult moment, Amber. Thank you for writing him this wonderful review :) -Scott
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。