Customer service was above and beyond.It took a while to resolve a faulty sim and select a new Router butAmber and Alicia were more than up for the task. First rate and much appreciated.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Mila was polite and professional, very happy with service and helped with clearing up some questions I had Would recommend to anyone
企業が回答しました
Emilia was extremely helpful, she didn't try to sell us the most expensive phone and was happy to work within our budget. She spent time looking for the best options and was extremely patient with whi... もっと見る
企業が回答しました
I was cancelling a sim and ordering another phone whilst placing my new wife onto my account so there was a lot to get done. Amber dealt with me and she was amazing. She ran through everything and eve... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Rushden Lakes について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit GS08 Rushden Lakes, NN10 6FH, Rushden, Midlands, 英国
- 01933311432
4.9
優良
138件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Amber was amazing today
Amber was amazing today, helpful, knowledgeable and went above and beyond to ensure my son was set up on the right phone and contract.
2025年12月31日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
Aw, Mr Phelan! Thanks for the sweet 5-star rating. We’re overjoyed Amber gave you top-notch support and the best deals. You totally made our day with your feedback! 🎉 -Kashish
Easy and Great Advice
Amber was a great advisor. Helped with a load of questions, got my wife her new phone and got us a great deal on broadband while being very helpful and personable.
2025年12月30日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
Hey David, that's brilliant! We’re glad to hear Amber was able to support you throughout the process and secure fantastic deals while making the whole experience exceptional. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Three UK - 3Store Rushden Lakes からの回答
Hey Sienna, amazing! ✨ Your feedback is a spotlight moment. Thanks for the glowing 5 ⭐ review! -Afaq
Emilia is fantastic
Emilia is fantastic! She helped me upgrade my device and move over from O2! Very happy customer and very thankful!
2025年12月30日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
Woohoo! 🎉 Amazing, Samantha! Great to know that Emilia was super supportive to you. We're always happy to help 😊 -Neha
Great customer service and great price…
Great customer service and great price given
2025年12月29日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
That's exactly what we strive for, Iyesha :) Thanks for a fantastic review -Scott
Visited 3 today with the wife
Visited 3 today with the wife, i hqve always been with Vodphone and Amber has saved me on my monthly payments by switching to 3
Amber spent quality time with us both and went through everything and made the switch quick and easy
Thanks Amber
2025年12月27日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
Hi.
Thanks! Your review is really appreciated. -Pete
James at Rushden Lakes did a great job…
James at Rushden Lakes did a great job at getting various problems sorted for me and better sim contracts.
2025年12月24日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
Thank you for your 5 ⭐ review, Patrick! We’re so pleased James gave you such great support and made everything simple. -Shivam
Three UK - 3Store Rushden Lakes からの回答
Hey Chris, thank you so much for the 5 ⭐ review. We absolutely love hearing feedback like this. A big shoutout to Emilia for being so helpful. Wishing you a Merry Christmas 🎄. -Arvind
Three UK - 3Store Rushden Lakes からの回答
Thanks for your 5 ⭐ review, Noel. It’s great to hear that our team helped make everything run smoothly for you. Your feedback means a lot to us. -Manavata
Highly recommend
Josh was extremely helpful and knowledgable. Would definitely recommend. Thank you!
2025年12月19日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
Hey Julia, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Three UK - 3Store Rushden Lakes からの回答
Hello Mandy, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Good visit to the local three shop…
Good visit to the local three shop where Emilia was very helpful and served me me giving clear and positive responses
2025年12月15日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
Thanks for your feedback, Julian, and it's lovely to hear that you enjoyed great customer service from Emilia during your store visit. We appreciate you taking the time to share this with us. -Michael
Excellent service
2025年12月15日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
Hello Chris, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great customer service🙂
Great customer service🙂
I was completely impressed with Emilia professionalism and customer service.
Thank you
2025年12月13日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
Hi Janie, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Three UK - 3Store Rushden Lakes からの回答
Hello Susan, this is the experiences we love to hear from our customers! We’ll certainly pass your feedback on! -John
Three UK - 3Store Rushden Lakes からの回答
Thanks for this fantastic 5 ⭐ review, Carol! We absolutely love hearing this. A huge shoutout to Emilia for being so helpful! Hope you have a wonderful day 😊 -Kashish
The assistant was excellent in helping…
The assistant was excellent in helping me with advice and with everything that was needed to order my new tablet.
2025年12月11日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
That's brilliant, Theresa :) We hope you have a great time with your new tablet -Scott
Amelia such a star worker at three
Amelia such a star worker at three, she helped us two years ago when we came in and got a sim contract, just came back in today to renew our contract since it has been two years, again she gave us her recommendations and we left very happy. Much appreciated Amelia’s help back then and today
2025年12月10日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine
Amber was amazing.
Amber was amazing, kind, friendly and gave amazing service. Herself and Josh gave us a warm welcome and then gave us a better deal than EE and not only answered all our questions and curiosity but also had a very human interaction, had a laugh, a great chat and truly made us fell appreciated as customers.
2025年12月9日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
James was THE most patient and…
James was THE most patient and understanding chap! Very helpful and would recommended you to go and see him.
2025年12月5日
自発的なレビュー
Three UK - 3Store Rushden Lakes からの回答
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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