Everyone was so helpful and explained things so clearly to help me understand switching and upgrading. Kyle has always been quick to help and and is always very nice every time I have to go in
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Kyle Manager, was super friendly. This is my second review about Stevenage Three as the service was outstanding.
企業が回答しました
Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as need... もっと見る
企業が回答しました
The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Stevenage について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
63 Queensway, SG1 1DN, Stevenage, London, 英国
- 01438353984
4.8
優良
54件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Stevenage からの回答
Hello Michael, we're glad Tyler could help and make things easier for you. Thank you for sharing your 5 ⭐ review. - Three Social Media Team
Outstanding
Kyle Manager, was super friendly. This is my second review about Stevenage Three as the service was outstanding.
2026年9月13日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Your words are a real highlight, Lidia ✨ we're pleased Kyle's friendly approach helped make your return experience another standout one at our Stevenage store 🌟
- Three Social Media Team
Great staff who really helped address…
Great staff who really helped address our needs and talked us through the best options
2026年9月13日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Thanks for sharing your experience, Diggins 💫 It's great to hear the team took the time to talk through your options and help you find the right fit. Your feedback means a lot 💙
Three Social Media Team
Super easy and helpful
Everyone was so helpful and explained things so clearly to help me understand switching and upgrading. Kyle has always been quick to help and and is always very nice every time I have to go in
2026年9月11日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hello Lara, we're glad our store team made your upgrade journey easy to follow, and that Kyle continues to provide great service whenever you visit. - Three Social Media Team
Kyle Asm and Salv are good men
Kyle Asm and Salv are good men. Always help with updating my phone. And always sort any bill queries.
2026年9月11日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hey Aubrey, it's wonderful to know that Kyle Asm, and Salv's dedication and expertise continue to give you confidence that everything will be handled smoothly, whether it's with your device or a billing query. 😊-Three Social Media Team
Three UK - 3Store Stevenage からの回答
Awesome news, Lloyd. Happy your phone’s back up and running, and thanks for letting us know.
Three Social Media Team
Super easy to upgrade
Super easy to upgrade. Tyler was very knowledgeable as was Elliot.
Emplained everything well and I have no doubt that they would be able to answer any questions I may have.
2026年8月7日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
That’s fantastic, Suzanne! We’re so glad Tyler was able to provide the support you needed. Thank you so much for the 5⭐ review! – Three Social Media Team.
Accessible and knowledgeable
Elliot solved however simple it otherwise. 100% satisfied thank you
2026年8月7日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
What a sweet 5 star rating, Jacqueline! Elliot is truly exceptional, and we’re so happy to know she made everything right for you. Thank you for showing your loyalty with us! ☺️ — Three Social Media Team
Very good service from Salv
Very good service from Salv. I trust him with phone contracts and he knows some Romanian language which is super. 10 stars.
2026年8月1日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hey, Constanta, thank you for choosing us for your phone contract. Salv will be absolutely delighted to receive your recognition. We have made sure his hard work and fantastic customer care on your mobile plan are celebrated with the team. - Three Social Media Team
Great experience
Great experience, Tyler and Elliot from the Stevenage store were a great help and set me up with a new phone and tablet. Perfect customer service
2026年7月28日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hi Jordan, we really appreciate you taking the time to leave this review. It’s great to know that Tyler and Elliot provided the support you needed and delivered service that met your expectations.
– Three Social Media Team
Lovely, helpful staff
The staff were all so helpful and welcoming. I was served by Elliot and I had my young baby with me and he was so patient and helpful and would explain things to make sure I heard and understood when the baby was being loud.
He helped me get the phone I wanted on a reasonable priced plan and told me all of my different options. Have been using the same store for 4 years now and always so helpful and accommodating
2026年7月10日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Thank you, Rebecca. We’re thrilled Elliot and the team made your visit so comfortable and supportive. Your continued trust over the years means a great deal to us.-Three Social Media Team
Phone issue solved!
Very helpful overall experience, everything relative to a fairly complex issue explained fairly and easily. Staff friendly and vibe seemed nice
2026年7月10日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Thank you for sharing this wonderful feedback, Tom! We’re delighted to know our team made your experience so positive 😊-Three Social Media Team
Tyler is very efficient and…
Tyler is very efficient and approachable and helpful aswell!
2026年7月4日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
That’s impressive, Vivian 🎯 We’re glad Tyler’s capable support and welcoming approach stood out so positively 😊
- Three Social Media Team
Kyle Asm
Kyle Asm, helped me with my sim upgrade and also my husband with transferring his data
2026年6月15日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
That’s impressive 🎯 Lennie. Kyle Asm handled your SIM upgrade and your husband’s data transfer with attentive care, ensuring everything was supported smoothly. Wishing you more reasons to smile today 😊 -Arvind
Three UK - 3Store Stevenage からの回答
Wow! 🎉 Amazing, Jake! It’s great to know that Tyler was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Prabhjeet
Went into store for a three app help
Went into store for a three app help. Sorted me out. Issue was fixed
2026年6月14日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Boom 💥 Regimon. App support was handled with precision, getting everything running exactly as it should ✨ -Arvind
Elliot and Tyler were excellent
Elliot and Tyler, plus all the other staff involved were amazing. Persistent to get us the best deal, which ended up making them more business and sales. Great stuff
2026年6月11日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hi Stephen, an incredibly persistent effort was delivered by Elliot, Tyler, and the rest of the team to secure the absolute best deal for you, and we truly appreciate your fantastic feedback. -Kishan
Kyle ASM
Kyle ASM, managed to sort an issue on my wifes and my phone. Been coming into store for years and they always seem to fix my issues
2026年6月11日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hi Eric, it is wonderful to know that Kyle and the branch team consistently look after your family devices whenever you drop by, and we look forward to keeping your connectivity running smoothly for many more years to come. -Kishan
Good customer service
The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I renewed my contract with Three and Elliot set up a new tablet for me. The set up was excellent, user friendly and tailored to needs. I was pleased with the customer service provided and would recommend the store.
2026年6月1日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hi Deborah, thank you for sharing such a thoughtful review. It’s great to hear that Elliot was able to step in, resolve the issues you’d faced earlier, and guide you through renewing your plan with care and clarity. Knowing he set up your new tablet in a way that suited you perfectly is wonderful feedback for the team. 😇 -Prabhjeet
Jacob solved issues very quickly
Jacob solved issues very quickly. Excellent service.
2026年5月19日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Thank you, Gareth. Great to hear Jacob resolved everything promptly and made things simple for you. -Suhaas
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