Super easy to upgrade. Tyler was very knowledgeable as was Elliot. Emplained everything well and I have no doubt that they would be able to answer any questions I may have.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff were all so helpful and welcoming. I was served by Elliot and I had my young baby with me and he was so patient and helpful and would explain things to make sure I heard and understood whe... もっと見る
企業が回答しました
The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I... もっと見る
企業が回答しました
Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as need... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Stevenage について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
63 Queensway, SG1 1DN, Stevenage, London, 英国
- 01438353984
4.7
優良
49件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Elliot and Tyler were really friendly…
Elliot and Tyler were really friendly and helpful. Got me on a better renewed plan and onboarded my wife as a new Three customer.
2026年5月3日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Thanks for the fantastic 5⭐ review, Fran! We really appreciate you taking the time to share your experience, and it’s great to hear that Elliot and Tyler provided you with outstanding care. -Neha
Elliot was really patient especially…
Elliot was really patient especially with old phone playing up with a mind of its own. Great advice and customer service
2026年4月7日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Amazing, David! We’re glad to hear that Elliot provided such a positive experience and was able to assist you. Your feedback truly means a lot to us 🎉 -Neha
Lovely friendly service
Lovely friendly service. Tyler was very helpful and answered any questions I had. Great customer service from all of the team at the Stevenage store:)
2026年4月4日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Thank you for taking a moment to share this lovely feedback Megan. It’s wonderful to hear that Tyler offered such thoughtful support and that the whole team at Stevenage made your experience so positive. -Afaq
Three UK - 3Store Stevenage からの回答
Hi Stuart, we appreciate your review. Lovely to hear the support you received was so helpful. -Ayesha
Iexcellent service
I came into store on Good Friday, not expecting much help, as i was not sure store is closed for holidays. I have received an amazing help and assistance from Elliot, who sorted my set up and kindly explained everything i needed help with. I am so grateful, to your staff and Three, to carry on with my life and phone situation. Brilliant service.
2026年4月3日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hey Martina, it’s wonderful to hear how your visit turned out. Elliot’s dedication in guiding you through the setup and making sure everything was clear shows the kind of care we strive for. Knowing that his support helped ease your situation and gave you confidence with your phone means a lot to us. Thank you for sharing such uplifting feedback, it inspires our team to keep delivering experiences that truly make a difference. See you again! 🤗 -Kashish
A brilliant young man Tyler I Stevenage…
A brilliant young man Tyler I Stevenage branch helped me set up my new mobile. Many Thanks. Will certainly recommend 333 to my family and friends just as my granddaughter recommended 333 to me.
2026年4月1日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Yay, Elizabeth 🎉 Your kind words and 5⭐ truly mean a lot to us. We’re pleased to hear Tyler at our Stevenage branch provided such supportive service while getting everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha
Elliot helped me a lot with deciding on…
Elliot helped me a lot with deciding on a new phone
2026年3月13日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
We’re really glad to hear Elliot gave you such great support, David. We want every customer to feel just as happy with our service. 🌺 -Ayesha
Great staff
Great staff. Elliot was extremely helpful. Guided me through different options and helped set my phone up
2026年3月13日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hi Zoe, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Three UK - 3Store Stevenage からの回答
Hi Amie, it’s great that you consistently receive high-quality support from our team and we really appreciate your continued trust in us. -Kishan
Great customer service
Great customer service, saved me money and walked out the store with a smile on my face!
2026年3月4日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hi there, providing value and a smooth in-store experience is what we aim for, so it’s rewarding to know you left our team feeling so positive. -Kishan
Great service and great deals
Great service from the advisors in store and got a great deal too.
2026年3月3日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Wow, Adriana, your feedback just made our day! 🙌 We're absolutely thrilled that you had an amazing experience with our team and scored such a great deal. -Manavata
Elliot is amazing
Came in for help with transferring data from my old phone and Elliot was exactly the help I needed
2026年2月16日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hello Paul, we’re delighted Elliot was able to provide exactly the support you needed with transferring your data. Your kind words mean a lot to us. ☺️ -Prabhjeet
Having signal issues but went into…
Having signal issues but went into store and the staff were lovely. Reassured me about the issue getting fixed.
2026年2月15日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Thanks for the feedback, Lidia! 😊 Delighted to hear the team were welcoming and able to give you confidence while everything is being sorted behind the scenes. -Veronica
Three UK - 3Store Stevenage からの回答
Hey Philip! We’re so happy to hear that you received excellent help from Tyler. Thank you for sharing this with us! ☺️ -Kashish
Quick easy and very helpful.
2026年2月8日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Nicola, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
New SIM Card
I went in to this store to get a new sim. Kyle assisted me and provided excellent and professional service. All completed easily. Thank you.
2026年1月23日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Omega, it’s great to know Kyle supported you so well. We’re happy your SIM purchase was handled quickly and sorted as per your needs. Wishing you a lovely day ahead! ☺️ -Ayesha
Excellent customer service 👍😃
2026年1月14日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Thanks a ton for this review, Renald! We absolutely love hearing this. Hope you have a wonderful day 😊 -Veronica
Great service from Salv
Great service from Salv. Very clean store and very knowledgeable!
2026年1月7日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hey Amelia, thank you for your brilliant 5 ⭐ review! We’re overjoyed to hear that Salv at our store made your experience fabulous. Hope you have a wonderful day! 😊 -Prabhjeet
The staff are amazing and so…
The staff are amazing and so knowledgeable always great service from the team
2026年1月2日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hi.
Thanks! Your review is really appreciated. -Pete
Feed back from Three on poor performance
They asked for a review and wouldn’t publish it because they probably didn’t like what I said which was the following
“Poor Performance
I had the hub for a week and returned it as it did not meet expectations as portrayed by Three on their website. I had the hub in a window in a supposedly good 4g area and all I got was one bar sometimes two bars of signal strength and internet didn't work or was very slow. Only plus side it was easy to set up.”
This is a factual summary of my experience with their 4g hub. I also called their Tech help and whilst the agent was helpful he couldn’t resolve the problem. If Three doesn’t like honest reviews shame on them. What I really needed from them was follow up on why I was getting poor reception.
This is not a reflection on the Three Store as they processed the return without any problems
2025年12月1日
自発的なレビュー
Three UK - 3Store Stevenage からの回答
Hi David, we're very sad to see this has been your experience, we'd like the opportunity to discuss this further, so we can do that, please get in touch with us on our webchat here: https://bit.ly/3C43TKN -John
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