Maryam was excellent with her customer service, she provided clear instruction and helped my mother find the best bargain that would fit her phone use. She got us a cheaper contract and was very helpf... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Excellent Service from Rizwana! Rizwana provided excellent customer service while helping me switch my SIM provider and arrange my new broadband. She was knowledgeable, experienced, friendly, and p... もっと見る
企業が回答しました
Rizwana at the Sutton was truly outstanding. She dealt with my query in a very professional manner. You should be very proud that she works for your company.
企業が回答しました
20 min wait, no one acknowledged we were there, finally get served by someone, as a customer id appreciate if someone said 'hi we are understaffed and there will be a wait'
企業が回答しました
企業情報
Three UK - 3Store Sutton について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
93 High Street, SM1 1JF, Sutton, South, 英国
- 02086439126
4.9
優良
202件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Very good customer service
Very good customer service, we were helped by Alexandria, highly recommend.
2026年4月26日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Hey Mashhood, we’re overjoyed to know Alexandria provided such attentive service. We appreciate your recommendation and kind words. -Suhaas
Customer service
I visited three store in Sutton and Katherine was very helpful. Great customer service and patience.
2026年4月26日
自発的なレビュー
Three UK - 3Store Sutton からの回答
That's wonderful to hear, Lola! A big shoutout to Katherine at our Sutton branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Alexandra spoke very clearly
Alexandra spoke very clearly. She helped us with ordering a new broadband. Good price and good service.
2026年4月26日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thank you, Sanmugam! We’re thrilled to hear Alexandra made everything straightforward and supported you with setting up your new broadband. We’re always happy to help! 😄 -Prabhjeet
Rizwana was wonderful in dealing with…
Rizwana was wonderful in dealing with my query and helped me with an upgrade for my new phone. It's been so rare to see such great customer experience now a days. I wish good luck to her and would like to say thank you again.
2026年4月23日
自発的なレビュー
Three UK - 3Store Sutton からの回答
That’s wonderful, Harry! We’re delighted to hear Rizwana’s kindness and guidance made getting your new device such a positive experience. Thank you for the 5⭐ review. 😊 -Maryalex
Three UK - 3Store Sutton からの回答
Jackster! We're delighted to hear that Katherine created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
Starf very helpfull samir very good
2026年4月17日
自発的なレビュー
Three UK - 3Store Sutton からの回答
That's fantastic, Kevin. We're glad to hear that Samir provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
Alexandra Petronela
Alexandra Petronela was so nice to me and my family! Extremely patient with all of our questions, and super helpful in the whole process!
2026年4月12日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Júlia, we appreciate your feedback. We’re glad Alexandra Petronela’s care and attention made the experience positive for you all. -Shivam
Alexandra is fantastic!
2026年4月12日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thank you so much for sharing such uplifting feedback, Alexandra. It’s wonderful to know your experience left such a strong and positive impression. -Manavata
Alexandra was very helpful helping me…
Alexandra was very helpful helping me and my daughter upgrade our phones. Very pleased with the service.
2026年4月11日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thank you so much, Bow! We’re thrilled to hear Alexandra took great care of you and your daughter. Upgrading together should feel exciting, and we’re so glad she made it a smooth experience for you both! -Ayesha
Support and expertise when needed
The service was excellent today, as I'm a total technophobe so helpful and patient. Supported me through the whole process.
2026年4月11日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Hey Annie! It’s wonderful to hear that our team made everything feel effortless and ensured such a smooth experience. Enjoy the rest of your day! -Afaq
Kat and itisar great work to help me…
Kat and itisar great work to help me get a broadband . They both are very welcoming and have great personalities .
Thanks guys
2026年4月8日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thank you for sharing your feedback with us Cudjoe! We’re delighted to hear that Kat and Itisar offered such wonderful support while helping you get your broadband sorted. -Afaq
We had a great experience with…
We had a great experience with Alexandra, and the information was useful. We were able to choose a good plan, which is really useful for us. Thank you.
2026年3月29日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Smart advice and friendly support make the perfect combo. We're so glad Alexandra could deliver exactly that for you. Wishing you a day as lovely as the joy your feedback brought us, Yanu. -Ashifa
Very friendly staff member called…
Very friendly staff member called Alexandra.. she was very helpful and assisted me with what I needed.. thankyou
2026年3月28日
自発的なレビュー
Three UK - 3Store Sutton からの回答
We really appreciate your feedback, Kitson. Wonderful to know Alexandra provided excellent service and guidance. -Shivam
Alexandra Petronela helped me today…
Alexandra Petronela helped me today with sourcing a sim only contract and also broadband. PAC code... transferring from another network. Excellent. Very helpful. Very knowledgeable. Very friendly.
2026年3月28日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Amazing, Michael! 🎉 It’s fantastic to hear that Alexandra Petronela guided you so well with both your SIM-only contract and broadband needs, and supported you through the transfer process. Knowing that her expertise and friendly approach made everything seamless is exactly the kind of experience we aim to deliver. 😇 -Prabhjeet
Very helpful Alexandra
2026年3月28日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Hi Kieran, it’s good to know that Alexandra delivered a positive experience for you. -Kishan
Very happy about service
Very happy about service. Explain nicely . Great . Happy with Rizwana. Thanks.
2026年3月28日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Hi Nayomi, thanks for the 5 stars. It’s great to hear Rizwana looked after you and made everything easy to understand. We really appreciate the shout-out! -Kishan
Three UK - 3Store Sutton からの回答
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Rizwana gave me the best deal and she…
Rizwana gave me the best deal and she was very kind and attentive. She gave me excellent service. I have no hesitation to recommend her to my friends and family. Perfect from Sutton branch.
2026年3月25日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thank you for the review, Harish! We truly appreciate you sharing your experience. It’s wonderful to hear that Rizwana at our Sutton branch helped you secure a deal that met your expectations. Your recommendation means a lot to us. 🥰 -Neha
Three UK - 3Store Sutton からの回答
We’re thrilled to hear this! 🌼 Intisar will be delighted to know she made your experience shine. Thank you for sharing, your feedback truly means a lot to us. 🥰 -Kashish
Rizwana was very helpful
Rizwana was very helpful, helped me find a good deal for me. I'm very happy
2026年3月18日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Mustafa, thank you for sharing this. It’s great to hear Rizwana guided you with such care and helped you secure something that truly suits you. Knowing you left feeling satisfied really makes a difference to us. -Manavata
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