I visited the Three store in Sutton to cancel a SIM order, and I couldn't have asked for better help. Prav was friendly, patient and clearly knew what he was doing. The store manager, Denisa, steppe... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I visited Three Mobile to change my mobile data plan, and I received outstanding service from Kate. She was very friendly, professional, helpful, and patient throughout the whole process. She explai... もっと見る
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I came into store today wanting to buy the iPhone 18 pro max, I was helped by Alexandra and she was amazing! Very knowledgable and helped me set up my plan, amazing colleague and a great experience... もっと見る
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20 min wait, no one acknowledged we were there, finally get served by someone, as a customer id appreciate if someone said 'hi we are understaffed and there will be a wait'
企業が回答しました
企業情報
Three UK - 3Store Sutton について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
93 High Street, SM1 1JF, Sutton, South, 英国
- 02086439126
4.9
優良
225件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Sutton からの回答
We’re thrilled to hear this! 🌼 Intisar will be delighted to know she made your experience shine. Thank you for sharing, your feedback truly means a lot to us. 🥰 -Kashish
Rizwana was very helpful
Rizwana was very helpful, helped me find a good deal for me. I'm very happy
2026年3月18日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Mustafa, thank you for sharing this. It’s great to hear Rizwana guided you with such care and helped you secure something that truly suits you. Knowing you left feeling satisfied really makes a difference to us. -Manavata
The offer with honor pad and the…
The offer with honor pad and the customer service staff (Rizwana) was amazing. She explained all the offer in clear language.
2026年3月18日
自発的なレビュー
Three UK - 3Store Sutton からの回答
🌟 Amazing feedback, Aashish! We’re thrilled Rizwana was able to guide you through the Honor Pad offer and make everything easy to understand. Thanks for sharing your kind words 🙌 -Shivam
This was the most easiest way I have…
This was the most easiest way I have ever had
Very impressed with the advice and help given 100% (Intisar )
2026年3月16日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Hey there, thank you for such an amazing review. Intisar’s dedication truly made a difference. Enjoy the rest of your day! -Afaq
Rawzanna was very friendly and…
Rawzanna was very friendly and professional, helped me choose my new phone that would be easy to use
2026年3月16日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thank you for sharing this with us. It’s wonderful to hear that Rawzanna offered such great support and helped you feel confident in choosing a new phone. Wishing you a wonderful day! -Afaq
Best sales and knowledge person in…
Best sales and knowledge person in store at three with initisar.
2026年3月16日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thanks so much! 🎉 We’re delighted that Initisar was able to assist you in exactly the way you needed. Wishing you a wonderful day! ☺️ -Kashish
Amazing customer service and best…
Amazing customer service and best knowledge with sales also dealing with customer intisar help me with new price plan and also move my 3 line with three and give best price for home broadband.
2026年3月16日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Irina, this is wonderful to hear! Intisar loved helping you find the right plan and getting everything sorted in one go. Thanks for trusting us with your lines and broadband 🤗 -Ayesha
Alexandra was very straightforward and…
Alexandra was very straightforward and helpful with helping me switch to Three
2026年3月14日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Hi Sheikh, thank you for sharing your experience 🎯 Delighted to know Alexandra kept everything clear and guided your switch smoothly. Here’s to more great experiences ahead 💙 -Arvind
Was very good and efficient Intisar was…
Was very good and efficient Intisar was very helpful with my phone
2026年3月12日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very helpfull
2026年3月11日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Hello Daniel, we’re happy to hear you had a great experience with us. Thank you so much for the ⭐ review! -Neha
Intisar was very helpful
Intisar was very helpful, kind and passionate.
I am grateful for his service
2026年3月11日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Absolutely fabulous, Nataliya! We’re glad Intisar was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Amazing service really friendly staff
Amazing service really friendly staff, intisar and catherine were really helpful. Cant really say anymore other than the pair are just super nice n helpful 🔥❤️
2026年3月10日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thank you for sharing this amazing feedback, Lewis! It’s wonderful to hear that Intisar and Catherine made your visit so welcoming and that their support really stood out. -Afaq
denisa was really helpful,communicated…
denisa was really helpful,communicated and explained everything. denisa was professional, knowledgeable and friendly. overall a joy to be served by her.
2026年3月9日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thank you, David 😊 for such an uplifting review. We're glad to hear Denisa provided such expert guidance and made sure every detail was shared with a welcoming approach. Here's to more great experiences ahead 💙 -Arvind
Rizwana gave me the best home broadband…
Rizwana gave me the best home broadband deal and she was very kind and helpful. Thanks to her!
2026年3月7日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thanks, Ali! 🌟 It’s wonderful to hear how Rizwana’s kindness and effort made your broadband experience so rewarding. Thank you for sharing this with us, it means a lot! 😉 -Kashish
Alexandra was very personable and was a…
Alexandra was very personable and was a great help to me and sorted my problem
2026年3月7日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Love hearing this, Robena 💫 We're delighted that Alexandra took such great care of you and made sure everything was sorted just the way you needed 💛 Here's to many more happy moments ahead 🥰 -Arvind
Three UK - 3Store Sutton からの回答
Hey Michael, great to hear that Rizwana made the process quick and easy for you. Thanks for the awesome 5 ⭐ review! -Afaq
Three UK - 3Store Sutton からの回答
Hey Chloe, that’s superb! 🎉 We’re glad everything was sorted out smoothly for you. 😊 -Veronica
Good customer service by Rizwana
Good customer service by Rizwana. Very friendly, helpful
2026年3月3日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Hey Salim, We’re thrilled that Rizwana made your experience so positive! Thank you so much for this amazing 5⭐ review! -Veronica
Amazing Service
I just left 3, and I want to say that Intisar and Daniel were absolutely amazing. They were very friendly, professional, and incredibly helpful throughout my visit. Their customer service was excellent and made the experience very pleasant. Thank you both for your great service!
2026年3月4日
自発的なレビュー
Three UK - 3Store Sutton からの回答
Thank you so much for sharing your experience, Donald. It’s wonderful to hear how warmly Intisar and Daniel welcomed you and how attentively they supported you throughout your visit. Their dedication to creating a smooth and enjoyable experience truly reflects the high standards of service we strive for. -Manavata
Great service from Kat at Sutton…
Great service from Kat at Sutton branch.
Very helpful,sorted out my contract at no time.Very happy customer here.
Thank you
2026年3月2日
自発的なレビュー
Three UK - 3Store Sutton からの回答
It’s great to hear Kat’s professionalism at our Sutton store made your experience seamless, Berat. Thank you for taking the time to leave such an amazing 5 ⭐ review! -Suhaas
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