Aimee from Washington store absolutely unreal service and has totally changed my first bad experience to an unreal one...... I am an account manager and deal with people daily but Aimee takes cus... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff were great and fully explained everything, went above and beyond what was actually required. I'm one very happy customer
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Came into store finding trouble to fix ky google account and got sat down with aaron and he managed to sort my account out in no time thanks again
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The fantastic service i had received. In my last review Ant sorted my problem out straight away. I went into the store on Wednesday and he left all the info with Aimee who went the final mile. Only on... もっと見る
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企業情報
Three UK - 3Store Washington について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 82 Albany Mall, The Galleries, NE38 7RT, Washington, North, 英国
- 01914155501
4.9
優良
133件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Charlene was so lovely with me and…
Charlene was so lovely with me and helped me solve my problem 5 stars from me!!!
2025年12月2日
自発的なレビュー
Three UK - 3Store Washington からの回答
We totally appreciate your 5* review - Have a nice day -Maxine
Three UK - 3Store Washington からの回答
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Friendly staff and very helpful we…
Friendly staff and very helpful we upgraded our plan and got a great deal they are a credit to the company we have been 3 customers for lots of years and always find the staff lovely and helpful
2025年11月28日
自発的なレビュー
Three UK - 3Store Washington からの回答
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Three UK - 3Store Washington からの回答
We're pleased that you had a friendly interaction with Aimee :) Thank you for the 5 star review, Steven -Scott
Aimee at three
Aimee was really helpful and helped me understand thoroughly what my phone bill would be before i accepted to it.
2025年11月24日
自発的なレビュー
Three UK - 3Store Washington からの回答
That's brilliant, KC. Aimee going over all the details to make you confident in your purchase is really great to hear :) -Scott
Three UK - 3Store Washington からの回答
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Efficiency top notch
Efficiency top notch , very happy with service provided at 3 store Washington Tyne and Wear . Aimee was brilliant.
2025年11月22日
自発的なレビュー
Three UK - 3Store Washington からの回答
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Great service.
2025年11月20日
自発的なレビュー
Three UK - 3Store Washington からの回答
Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Three UK - 3Store Washington からの回答
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very helpful
The assistant was very knowledgeable and answered all questions thoroughly. The only small thing was an add on of extras which I wasn't told about until after signing however it was down to a genuine error that as it happens we wanted the extras anyway
2025年11月1日
自発的なレビュー
Three UK - 3Store Washington からの回答
Hello there.
We're glad to hear the assistant was able to help you get the info you needed while you were signing up for a new deal. It's unfortunate that the details you mentioned weren't discussed before finalising things, we're always working to do better and make sure all the important details are explained prior to completing the process, and hope we can improve on this in future.
Thanks for taking the time to leave us this review. It helps us know what's going right, and what isn't. -Pete
Poor phone support and expensive contract sim
So far I have spent approximately 5 hours making phone calls helping my sister in law with her bills and re-activating a replacement phone. We were eventually told that everything was fine and working but discovered that the SIM card had not been activated. Yesterday we travelled 12 miles to the 3 store at Washington Galleries and our issues were resolved by Amy, a fantastically helpful and friendly customer support member, in a matter of minutes. Thank you Amy. 😀 You were a star.🌟
2025年9月15日
自発的なレビュー
Three UK - 3Store Washington からの回答
Sorry to hear that you and your sister in law had such a frustrating experience when speaking with our team, Patricia.
Yay for Amy saving the day! Thanks for taking the time to share a positive outcome.
Have a great day! -Jade
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