Tyler has been fantastic!! Coming into 3 Store for a new phone is my worst nightmare!!! Very stressful! Always asked complicated questions! Like what’s your password! Tyler made the experience almo... もっと見る
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Came in for advice about new phone, Remi showed me the options didn't try and up sell me which I appreciate. Explained exactly the breakdown on price re: handset Vs contract. Left happy with everythin... もっと見る
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Remi was extremely patient and helpful. I wasn't sure what I wanted at all and she talked through all the options to ensure I got the best deal. She was also very knowledgeable about the phones and th... もっと見る
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Great service from 3 store. Needed to replace my old 3 phone and get them to move important APs etc across. They gave me a new very reasonably priced contract and did th job in just over an hour. N... もっと見る
企業が回答しました
企業情報
Three UK - 3Store York について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
13 Coney Street, YO1 9QL, York, North, 英国
- 01904674773
4.9
優良
319件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Friendly helpful service
Friendly helpful service. No hard sell, efficient and at a competitive price.
2026年4月1日
自発的なレビュー
Three UK - 3Store York からの回答
Thank you, Tony! We’re so glad your time with us left such a wonderful impression. Your feedback means a lot. -Neha
Must be the worst phone network I’ve…
Must be the worst phone network I’ve ever used. Hardly ever have a data connection whatsoever in my area. Can’t wait until my contract ends so I can go back to O2.
2026年3月28日
自発的なレビュー
Three UK - 3Store York からの回答
Hi Reggie, we’re sorry to hear this, and we understand how frustrating it is when your connection isn’t working properly. Please check the coverage and network status in your area by entering your postcode here: https://bit.ly/2ThkuKd. This will show whether any local issues are affecting your service. If everything looks normal or the problem has been ongoing, our team can run full diagnostics and talk you through the best options for your account: https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and weekends from 9am to 8pm, and will be happy to help. -Manavata
I have always had the help of Remi in…
I have always had the help of Remi in the York shop. Brilliant
2026年3月28日
自発的なレビュー
Three UK - 3Store York からの回答
Thank you so much, Jane, for sharing your wonderful feedback! We’re delighted to hear that Remi has consistently provided you with outstanding support at our York store. Your kind words mean a lot to us. 🥰 -Prabhjeet
Good job done
2026年3月26日
自発的なレビュー
Three UK - 3Store York からの回答
Fantastic, Mr. Dobson! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! -Neha
Brilliant customer service
Brilliant customer service. Very approachable and friendly staff - went the extra mile for me.
2026年3月26日
自発的なレビュー
Three UK - 3Store York からの回答
Thank you so much, Marc. It’s fantastic to hear that our team made your visit such a smooth and enjoyable experience. We’re thrilled that their warm approach and dedication stood out during your time with us. -Manavata
Three UK - 3Store York からの回答
Elliott, thank you for such an amazing review. Rasheed’s dedication truly made a difference. Enjoy the rest of your day! -Afaq
Service from jon was quick and…
Service from jon was quick and efficient and git me a good deal
2026年3月23日
自発的なレビュー
Three UK - 3Store York からの回答
Thanks for this fantastic review, Johhn! We’re thrilled to hear Jon provided excellent support and helped you get the best deal 🎉. -Neha
Remi is brilliant knowledgeable and…
Remi is brilliant knowledgeable and makes everything easier
2026年3月21日
自発的なレビュー
Three UK - 3Store York からの回答
Thank you, Darren. We’re pleased Remi’s guidance made everything clearer and easier. It’s wonderful to know his knowledge left such a positive impression. -Suhaas
Demi was great
Demi was a great help and answered any questions I had. A credit to the store
2026年3月20日
自発的なレビュー
Three UK - 3Store York からの回答
Thank you, Harry! We’re delighted Demi provided such attentive support and made your experience smooth. -Suhaas
Everything
Everything. The speed of putting it through and how youve helped me. Couldnt fault it. Lost my phone and quick and easy insurance claim.
2026年3月18日
自発的なレビュー
Three UK - 3Store York からの回答
Thank you for taking the time to share this, John! We’re really glad to hear that everything was handled smoothly for you and that your insurance claim was sorted without any hassle. -Afaq
Three UK - 3Store York からの回答
Anne, thank you for sharing this. It’s wonderful to hear your visit left such a positive impression. Knowing you felt genuinely welcomed truly brightens our day. -Manavata
Excellent Customer Service Friendly Staff
Really friendly supportive staff Jon was excellent patient and helped to set up our new device having gone through our options and costs.
Jon had excellent knowledge and was able to answer all questions we asked
2026年3月18日
自発的なレビュー
Three UK - 3Store York からの回答
Thank you for sharing your experience, Richard! It’s great to hear that Jon took such thoughtful care in guiding you through your new device and explaining everything clearly. -Afaq
Excellent Customer Service
Rasheed was a very patient advisor and supported us through our contract renewal when we were struggling to understand
2026年3月17日
自発的なレビュー
Three UK - 3Store York からの回答
Thanks so much for sharing your experience, Simon! It’s great to hear that Rasheed guided you through the upgrade and made the whole process smooth. Enjoy the rest of your day! -Afaq
Staff Rasheed made my experience worth…
Staff Rasheed made my experience worth while. He's very professional in his approach, cheerful. Patient with customers and understanding.
2026年3月16日
自発的なレビュー
Three UK - 3Store York からの回答
Sochima, your comments speak volumes. Rasheed demonstrated an impressive blend of expertise, patience, and warmth, turning your time with us into an experience that truly stands out. -Manavata
He deserved it
2026年3月16日
自発的なレビュー
Three UK - 3Store York からの回答
You've made us smile, Bisola! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Three UK - 3Store York からの回答
Damilola, thank you for sharing such thoughtful feedback. It’s evident that Rasheed provided exceptional support, making the entire process feel effortless and well looked after. -Manavata
Tyler was very helpful and efficient-…
Tyler was very helpful and efficient- thank you!!
2026年3月15日
自発的なレビュー
Three UK - 3Store York からの回答
Thank you, Emma. Tyler did a great job supporting you, and we’re pleased to hear it. 😊 -Ayesha
Had an issue with contract not getting…
Had an issue with contract not getting cancelled. Staff very patient and helpful.
2026年3月14日
自発的なレビュー
Three UK - 3Store York からの回答
We appreciate your kind words, Karen. It’s wonderful to hear our staff’s patience and guidance made things easier. Thank you so much for the 5 ⭐ review! -Suhaas
Three UK - 3Store York からの回答
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Quick and easy
2026年3月13日
自発的なレビュー
Three UK - 3Store York からの回答
We’re glad you had a positive experience, Will. It’s wonderful to know our team’s expertise made everything seamless for you. -Suhaas
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