Tigersremovals レビュー 

During our search for a removal company, we visited a comparison website. Tigers Removals noticed our search and contacted us. They initially quoted us £280, which we declined as we only required assistance with the furniture, not the entire move.

Chris then reached out to us, and we clarified our situation. He informed us that due to the limited amount of items we needed to move, they would offer us a reduced rate of £200. When we inquired about cash payment options, they provided a quote of £180.

We booked their services for the completion date of 12/12/24.

A few days prior to the completion date, I contacted them to inquire about the expected arrival time and the procedure. They informed us that they would be there at 11:00 AM.

On the day of completion, we heard nothing until 11:00 AM, when we reached out to them. They apologised for the delay and stated that they were running slightly behind schedule. However, they assured us that they would arrive at 11:30 AM. Unfortunately, they did not show up.

We repeated our call as the house had completed, and they informed us that they had been caught up on the previous job and would arrive at 1:30 PM. However, once again, they failed to show up.

Frustrated, we contacted James, the sales manager. He explained that due to our payment of the reduced rate, our service level had basically been downgraded, and that the full-paying customers were prioritised. We reminded him that they had initially offered the lower rate because of the limited amount of furniture we needed to move.

Finally, they provided us with a new time slot of 3:45 PM, during which they arrived. After holding the whole move up.

Prior to the move, I had secured two mattress bags to protect our new mattresses. However, the removal team removed the bags to handle the mattresses. Despite the wet and dirty weather conditions, they repeatedly placed the mattresses down now without protection on the wet and dirty tail lift and kicked them into position on the van.

We promptly contacted James to report this incident. He instructed us to take photographs and email them to the company, which would arrange a cleaning service. We complied with his request.

Upon arriving at the new property, the removal team refused to unload the furniture until we had paid the full upfront amount.

We emailed the photos of the damage across to the admin, and spoke to a lady on reception who was mortified and apologetic. Of course James took charge again and was EXTREMELY rude to us. Refusing to now get it cleaned. Asking us what we have been sleeping on etc. He then stopped responding to us, so again we chased up and received further rude emails.

Tiger Removals ruined our move. THEY offered us the lower price as they were desperate for the job. Yet made out we were the problem.

In summery
Lads had no training like website states, my partner had to help them carrying the mattress.
No specialist tools like website states.
Remove your own protection.
MOST IMPORTANTLY- No protective sheets/ gear like the website states, our mattress and furniture got ruined.

From start to finish the service was excellent. The company visited to give us a quote which was, in our opinion, very good. Scott & Damo arrived at the stated time and did an excellent job, and went above and beyond our expectations. They treated our possessions with great care and everything arrived and was unpacked in the same condition it was loaded into the vehicle. Can’t recommend this company more highly. I would definitely recommend to family and friends.

I would like to thank Jamie & Fred for there excellent service of moving my very elderly patents. While they was there my dad who's 87 had a very nasty fall resulting in dad needing the hospital they helped us get dad in the warmth and continued to help even making sure we was OK the customer skills are 100% spot on I can't thank them enough for all there help and moving all there stuff in making sure mum was OK before they left I would definitely recommend this company just on theese 2 lads u should be proud of Jamie & Fred thank you so much p.s dad's ok 👍 as they was genuinely concerned about him thank you so much erica oglesby

Very easy to book and turned up on time with extra help than expected.

House packed up swiftly and the items moved into my new house with care and speed.

Thank you!!

From the first visit, to the removal date which was changed twice, no problem for the experts. The rather large van plus 3 men arrived on time, showed them around the house, garden and out buildings, what was going and staying. Asked the estimated timing of loading about 2 hours.They got on with the job, with the minimum of fuss, quick but careful, and with in the hour the house was emptied and 40 minutes later we where ready to move to our new home. No sooner had the van be opened furniture etc we being swiftly move into the new home, once again with the minimum of fuss, care and quick, asking where items were to go in what room ect. the van was unloaded and ready to leave. Couldn't fault the lads, they where courteous, quick, carefull and respecful of all items. Would recommend them without any hesitation

Arrived on time. Confirmed the day before. Two young lads were very professional. Both Luke and Florin were very considerate with the furniture and came with floor coverings to protect carpets. Everything was packed really securely. Crew asked where everything was to be put. Very positive experience. Great service.

I’m in part one of a massive move and I have had a long period waiting to complete ! James came out to assess and to quote twice as it took so long to be happening . It’s a 2 van 3 men full packing and it happened yesterday . I can’t praise the workers highly enough , polite , kind , appreciative of my dogs and their needs and safety while an 8 hour loading !! I’m now in “Storage !” As final destination has delayed completion. I
I’m so glad I’ve chosen such a professional company , it’s now going to be complete in New Year so being booked with such a reliable firm means what could have been a disaster was and it handled superbly xx

Crap company we moved this year . Never got compensation for damaged furniture. Stay away shit company.

Dedicated hard working team.
Despite it being an horrendous day due to set backs that we couldn't control, they worked late and ensured I got moved successfully.

We manage to book at very short notice due to our original removals contractor letting us down at the very last minute, so with that in mind, Chris & the team saved the day and for that we will be eternally grateful.
The move went very smoothly with Scott & Damien (the removal crew) turning up promptly as planned. On the initial inspection by Damien & Scott they devised the plan on loading the vehicle and basically flexed some graft until the house & garden contents was loaded onto the vehicle outright. We couldn’t believe how fast & efficient these two lads worked as a team and the time they took from start to finish was impressive. Both Scott & Damien were very polite and courteous adding to their professionalism and their communication skills in letting you know of any issues they encountered when loading items onto the vehicle was reassuring. Therefore it is highly recommended that if you are looking to book a removal company, look no further than Tigers Removals as you would have definitely picked the right removals team to do the job you require. We highly recommend you ask for Damien & Scott as your removal crew as they were just brilliant. This company’s overall service was outstanding. Thank you Chris,Tigers removals Great outstanding service and life savers 10/10

The lead up to our move was very stressful with several late date changes, some being just days prior to the set date. James @ Tigers was brilliant in being so accommodating regarding the date changes, always assuring us that it wasn't a problem and they understood.

On the day the lads did arrive a little later than we had thought they would but once they were with us they didn't stop. 3 crew, 2 big vans, a 2 hour drive between properties and they completed it in one day.

They were very careful with our possessions and highlighted something they thought they had broken (Even though it was already cracked). Tigers were reasonable in costs too with no hidden extras. We payed what James had quoted when he visited with a small deposit prior to the move and the balance paid the day before.

It was important the my wife felt comfortable with the movers and the Tigers crew were all courteous and friendly and that really helped put her at ease.

I'd recommend Tigers for sure. Hard working, friendly and efficient. They made the move less stressful for us.

We needed to move a heavy piece of furniture to a different part of the house. Not everyone will consider an in-house move but a call to Ella sorted this out within a few minutes and the guys came at the agreed time the next day. Gavin and Lee did the job quickly and carefully, and were efficient and polite.

Really good from start to finish on what was a super stressful move waiting for the exchange and completion! From James coming round to quote, super professional and friendly - to Jamie and Lee who did a smashing job on the day, really hard working and did great getting everything in one run in the van. Ellenor was really helpful in the office too. I would certainly recommend this company!

Read the reviews and decided there were more positives than negatives. Competitive price and what was a very stressful operation for me was eased considerably by the care and consideration shown by the lads who were really cheery and reassuring . They moved a lot of very delicate large heavy items expertly with care and efficiency. Unloading was tricky for them due to the site but they remained cheery and completed the job with the utmost care with everything arriving in situ perfect .
Slight mix up with the start times but other than that flawless. Many thanks

Couldn’t have been better
The service we received from Tigers Removals was faultless from start to finish. The guys were so friendly and helpful and took it all in their stride. They took such good care of our belongings and the house we were moving out of and into.
This included taking apart and reassembling 2 beds, all done quickly and with quality.

We can't recommend them enough.

Absolutely brilliant. We moved from York to Somerset and the service we received from Tigers Removals was faultless from start to finish. Jacko, Liam and Florian were so friendly and helpful and worked quickly and efficiently. They overcame access challenges with both loading and unloading and dealt with it in a calm, cheery and professional way. They took such good care of our property and the houses we were moving out of and into. We can't recommend them enough.

AMAZING!! please don't be influenced by the odd negative comments. Clearly I read them, however I also read the many positive ones too!
I have nothing but praise for these guys. Nothing was too much trouble. So polite helpful and friendly.
All our furniture and valuables was moved with lots of care and attention. We moved into a new house with very light carpets which was a concern due to the muddy unfinished roads and paths. All carpets and flooring was protected and not a single mark left behind.
A big thank you to Ian Freddie and Scott for making the whole experience stress free!!
Don't hesitate book them! Very competitive on price too!

I recently utilized this company for a full house move and I was pleased with the level of professionalism and efficiency from the team. Well done guys.

Great team, great guys who worked very hard, communicated well and for whom nothing was too much trouble. Thank you for making a stressful day less stressful.

Ian, Scott and Fred arrived even earlier than expected, moved everything out of the house in an hour and a half and moved everything into the new house in an hour. They took great care with all of our belongings too, which put me at ease! Incredibly efficient, polite and friendly movers! Really grateful for having them, thank you!