Originally went to store in Stoke on Trent man very helpful - We didn't buy then as waiting on tiler date to start He even went that extra - by getting a sample tile different pattern for floor f... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I realised yesterday afternoon that Id not ordered enough tiles for our bathroom renovation. Within less than 12 hours I now have my additional tiles and the project can continue without delay... もっと見る
From using the easy to navigate website to outstanding customer service. After my order was received Rabia Idrees made contact by email. I had mentioned difficulty in parking and not sure if someone w... もっと見る
We cannot fault the service and quality provided by Tile Mountain and Bathroom Mountain. Both the porcelain tiles and Trepanels were excellent quality. Yet to fit the bath but also looks quality.... もっと見る
企業情報
Tile Mountain について
当該企業による記述
Welcome to Tile Mountain, the one-stop online shop for all your floor and wall tile needs. Founded with over 30 years of expertise in the tile industry, we've become one of the UK's most trusted tile retailers, offering an unrivalled range of high-quality tiles at competitive prices.
Our expansive collection is not just limited to tiles; it includes a diverse range of flooring options to cater to all your needs. From classic ceramics and modern porcelain to designer tiles, we also offer outdoor slabs, vinyl, and laminate flooring. Sourced directly from trusted manufacturers around the globe, we ensure that each product meets our rigorous standards for quality.
Customer experience is paramount to us at Tile Mountain. Utilising a low-cost operating model and an internal escalation process, our dedicated support team works tirelessly to offer you a seamless shopping experience. We understand that choosing the right tile is crucial, which is why we offer a free sample service that delivers cut samples right to your door.
Fast, reliable delivery is another cornerstone of our customer-focused ethos. We pride ourselves on offering prompt deliveries across the UK, enabling you to complete your projects on time.
Your feedback is invaluable. Feel free to browse through our customer reviews to get a sense of what you can expect from Tile Mountain. We appreciate both your positive comments and constructive criticisms.
Contact us for any inquiries. Our customer service team is available via email, phone, and live chat, offering multiple avenues for your convenience.
Thank you for considering Tile Mountain for your tiling needs. We invite you to become a part of our ever-growing community of satisfied customers.
Transform your space today with our stunning tile ranges. Visit our website to explore our offerings and don't forget to share your experience with us here on Trustpilot.
Tile Mountain
当該企業による記述
- Affordable Quality:
- Every tile is rigorously tested to meet our high standards. We sell our products at fantastic low prices and offer a free cut sample service to view the tiles before purchase. Visit our website to explore our full range.
- Customer-Centric:
- Committed to providing a seamless shopping experience. Our friendly customer service team is available to offer expert advice or quotations via online chat, emails, phone, WhatsApp, or social media.
- Fast UK Delivery:
- We offer free next-day delivery on orders over £299 to the majority of postcodes. We also have a number of showrooms around the country to collect from.
- Your Voice Drives Our Progress:
- We greatly value your feedback—be it positive or constructively critical. Our senior management team actively reviews all customer feedback as part of our ongoing commitment to excellence. Your insights play a crucial role in shaping our strategies, allowing us to continually move our business forward and better serve you.
連絡先
Connaught Street, ST6 5TQ, Stoke-on-Trent, 英国
- 01782223822
- customer.service@tilemountain.co.uk
- www.tilemountain.co.uk
4.7
優良
4万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service and good quality
Good service and good quality. I will use again should I need more tiles.
2026年6月25日
Good customer service replacing broken tiles quickly
A small order of tiles were delivered in good time, but badly packed and a few were broken, however, on completing an on-line form with photos, replacement tiles were quickly dispatched.
2026年7月11日
The staff were very helpful and tried…
The staff were very helpful and tried very hard to help me when there was issue with delaying getting the tiles that I needed. Unfortunately because of the delay I had to ask for refund which I received within a wet. Thankyou very much.
Kind regards Tomris.
2026年7月3日
Lovely tiles
Lovely tiles, didn’t even ask for sample as I was in a rush. Pics online didn’t do them justice.
No issues at all and with delivery. I defo recommend this company
2026年5月29日
Tiles came broken
Tiles came broken, very bad quality, were braking down while trying to lie them and getting split even after they are on the floor. Do not recommend, waste of money!
2026年7月1日
From using the easy to navigate website…
From using the easy to navigate website to outstanding customer service. After my order was received Rabia Idrees made contact by email. I had mentioned difficulty in parking and not sure if someone would be home. She suggested moving the date but by then I had enlisted the help of my brother in law. She confirmed each step and the emails weren't standard one liners but a lovely email that made a difference. So happy I chose Tile Mountain and will return to order more items for the bathroom. Thank you very pleased customer and Rabia has been outstanding
2026年7月22日
自発的なレビュー
Many thanks to MISBAH for the quick…
Many thanks to MISBAH for the quick help in resolving the claim.
2026年7月25日
自発的なレビュー
Gtreat service - Good quality tiles
Originally went to store in Stoke on Trent man very helpful - We didn't buy then as waiting on tiler date to start
He even went that extra - by getting a sample tile different pattern for floor for us to see if it went with the tile on the wall in the show room - it didn't so that was good we could see the two together
We then ordered on line all went well delivered next day amazing, Great tiles good quality
would recommend Tile Mountain
2026年7月6日
Super fast delivery service
2026年7月10日
The flooring is terrible quality chips…
The flooring is terrible quality chips and cracks whilst laying it, will definitely not be purchasing from this company again
2026年7月10日
Quick service..very reasonable…
Quick service..very reasonable price..and super fast delivery.. highly recommended
2026年7月10日
Very efficient service
2026年7月10日
Kaz was extremely helpful
Kaz was extremely helpful
Resolved a problem instantly with a box of broken tiles. No complaints
2026年7月24日
自発的なレビュー
I have just purchase some tiles from…
I have just purchase some tiles from Tile Mountain and I could not recommender them more. Thank you for your patience and your help Kaz . Amazing service from you
2026年7月24日
自発的なレビュー
The first delivery itself wasn't very…
The first delivery itself wasn't very pleasant we received a few broken tiles, what was excellent was the fast customer support (Samantha in my case). Quick replies and Next day replacement deliveries helped me avoid any kind of delays or inconvenience. All company do damaged deliveries not a big deal but this company can replace them real quick
2026年7月23日
自発的なレビュー
Great selection of quality tiles
Great selection of quality tiles, 3x free samples delivered promptly and great customer service follow up.
2026年7月10日
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