Tile Mountain ロゎ
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Tile Mountain レビュヌ 

40,768
•
TrustScore 5段階評䟡の4.5

4.7

フロヌリング斜工請負業者
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

A great company that delivers on time with constant communication. Tiles are exactly as described and of excellent quality. Tiles arrived all intact too. Price was very good. Delivery cost... もっず芋る

5぀星のうち5の評䟡

I’ve been dealing with a lovely lady called Karen, she’s been really helpful and answered my emails straight away. I haven’t had to wait around all day like other companies waiting for the answers t... もっず芋る

5぀星のうち5の評䟡

I’m a disabled customer. When I mentioned this in the order they quickly emailed back to say they couldn’t guarantee the delivery company they used would be able to get the tiles to my front door (d... もっず芋る

5぀星のうち5の評䟡

My tiles arrived totally smashed but I’m giving five stars because Kaz was so so helpful and kind on the phone- it’s really nice to be treated like a human being BY human beings! I was struggling with... もっず芋る

䌁業情報

  1. フロヌリング斜工請負業者
  2. 济宀リフォヌム業
  3. むンテリア デザむナヌ
  4. キッチン甚品店

Tile Mountain に぀いお

圓該䌁業による蚘述

Welcome to Tile Mountain, the one-stop online shop for all your floor and wall tile needs. Founded with over 30 years of expertise in the tile industry, we've become one of the UK's most trusted tile retailers, offering an unrivalled range of high-quality tiles at competitive prices.

Our expansive collection is not just limited to tiles; it includes a diverse range of flooring options to cater to all your needs. From classic ceramics and modern porcelain to designer tiles, we also offer outdoor slabs, vinyl, and laminate flooring. Sourced directly from trusted manufacturers around the globe, we ensure that each product meets our rigorous standards for quality.

Customer experience is paramount to us at Tile Mountain. Utilising a low-cost operating model and an internal escalation process, our dedicated support team works tirelessly to offer you a seamless shopping experience. We understand that choosing the right tile is crucial, which is why we offer a free sample service that delivers cut samples right to your door.

Fast, reliable delivery is another cornerstone of our customer-focused ethos. We pride ourselves on offering prompt deliveries across the UK, enabling you to complete your projects on time.

Your feedback is invaluable. Feel free to browse through our customer reviews to get a sense of what you can expect from Tile Mountain. We appreciate both your positive comments and constructive criticisms.

Contact us for any inquiries. Our customer service team is available via email, phone, and live chat, offering multiple avenues for your convenience.

Thank you for considering Tile Mountain for your tiling needs. We invite you to become a part of our ever-growing community of satisfied customers.

Transform your space today with our stunning tile ranges. Visit our website to explore our offerings and don't forget to share your experience with us here on Trustpilot.

Tile Mountain

圓該䌁業による蚘述

Affordable Quality:
Every tile is rigorously tested to meet our high standards. We sell our products at fantastic low prices and offer a free cut sample service to view the tiles before purchase. Visit our website to explore our full range.
Customer-Centric:
Committed to providing a seamless shopping experience. Our friendly customer service team is available to offer expert advice or quotations via online chat, emails, phone, WhatsApp, or social media.
Fast UK Delivery:
We offer free next-day delivery on orders over £299 to the majority of postcodes. We also have a number of showrooms around the country to collect from.
Your Voice Drives Our Progress:
We greatly value your feedback—be it positive or constructively critical. Our senior management team actively reviews all customer feedback as part of our ongoing commitment to excellence. Your insights play a crucial role in shaping our strategies, allowing us to continually move our business forward and better serve you.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

4䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(40,768)

過去12か月のレビュヌ数: 3,151件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち2の評䟡

Tiles out of stock when ordering

Tiles out of stock when ordering, told they would be in following week. Following week came and went and still out of stock. Went elsewhere and delivered 2 days later.
Good website but order in stock items as timescales unreliable

2026幎6月19日
Tile Mountain ロゎ

Tile Mountain からの回答

Hi Jon,

We are very sorry to hear that your order was delayed due to stock availability and that the timescales did not meet your expectations.

We have contacted you directly so we can look into this further and better understand what happened. We hope to resolve this for you as quickly as possible.

Best wishes,
The Tile Mountain Team

5぀星のうち1の評䟡

terible customer service and hell and


terible customer service and hell and all to get the broken tiles sorted and still nothing after 2 weeks

2026幎6月25日
Tile Mountain ロゎ

Tile Mountain からの回答

Hi Mathew,

We're very sorry to hear about your experience and understand how frustrating this must have been.

This is certainly not the level of service we aim to provide, and we sincerely apologise for the delay in resolving the issue with your damaged tiles.

Please be assured that we are currently reviewing your case and are working to reach a resolution as quickly as possible. We appreciate your patience while we investigate this further and will be in touch with you as soon as we have an update.

Best Wishes
The Tile Mountain Team

5぀星のうち4の評䟡

Porcelain tiles

Porcelain tiles are lovely, just a problem with the delivery and tracking I had which was eventually sorted after a few phone calls, customer services were helpful in resolving the problems.

2026幎6月24日
Tile Mountain ロゎ

Tile Mountain からの回答

Hi Ryan,

We are very sorry to hear that there was a problem with the delivery and tracking of your order.

We are pleased to see that your order has been delivered and that we have been able to offer a goodwill gesture as our apology.

Best Wishes
The Tile Mountain Team

5぀星のうち5の評䟡

My construction group have used tile


My construction group have used tile mountain for almost 10 years now and they nearly lost me as a customer due to the advice i was given from one of their representatives in store over a mistake they made. I then spoke with a lady called Kaz who completely turned the situation around and done everything she could and made it right. I understand this order was not a lot of money and there are policies in place but humility also must be in place and that is what Kaz showed. Thank you and great job Kaz

2026幎7月7日
自発的なレビュヌ

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䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

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プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

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