Tile Mountain ロゎ
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Tile Mountain レビュヌ 

40,782
•
TrustScore 5段階評䟡の4.5

4.7

フロヌリング斜工請負業者
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Amazing service, but more importantly it's a great product. We weren't sure if it would be good quality however, our floor now looks amazing. Delivery as scheduled and we were constantly informed th... もっず芋る

5぀星のうち5の評䟡

A great company that delivers on time with constant communication. Tiles are exactly as described and of excellent quality. Tiles arrived all intact too. Price was very good. Delivery cost... もっず芋る

5぀星のうち5の評䟡

Absolutely brilliant customer service. I made a mistake when ordering and had the wrong tiles delivered. The driver took them straight back and Kaz (customer service) was great when I phoned to explai... もっず芋る

5぀星のうち5の評䟡

I’ve been dealing with a lovely lady called Karen, she’s been really helpful and answered my emails straight away. I haven’t had to wait around all day like other companies waiting for the answers t... もっず芋る

䌁業情報

  1. フロヌリング斜工請負業者
  2. 济宀リフォヌム業
  3. むンテリア デザむナヌ
  4. キッチン甚品店

Tile Mountain に぀いお

圓該䌁業による蚘述

Welcome to Tile Mountain, the one-stop online shop for all your floor and wall tile needs. Founded with over 30 years of expertise in the tile industry, we've become one of the UK's most trusted tile retailers, offering an unrivalled range of high-quality tiles at competitive prices.

Our expansive collection is not just limited to tiles; it includes a diverse range of flooring options to cater to all your needs. From classic ceramics and modern porcelain to designer tiles, we also offer outdoor slabs, vinyl, and laminate flooring. Sourced directly from trusted manufacturers around the globe, we ensure that each product meets our rigorous standards for quality.

Customer experience is paramount to us at Tile Mountain. Utilising a low-cost operating model and an internal escalation process, our dedicated support team works tirelessly to offer you a seamless shopping experience. We understand that choosing the right tile is crucial, which is why we offer a free sample service that delivers cut samples right to your door.

Fast, reliable delivery is another cornerstone of our customer-focused ethos. We pride ourselves on offering prompt deliveries across the UK, enabling you to complete your projects on time.

Your feedback is invaluable. Feel free to browse through our customer reviews to get a sense of what you can expect from Tile Mountain. We appreciate both your positive comments and constructive criticisms.

Contact us for any inquiries. Our customer service team is available via email, phone, and live chat, offering multiple avenues for your convenience.

Thank you for considering Tile Mountain for your tiling needs. We invite you to become a part of our ever-growing community of satisfied customers.

Transform your space today with our stunning tile ranges. Visit our website to explore our offerings and don't forget to share your experience with us here on Trustpilot.

Tile Mountain

圓該䌁業による蚘述

Affordable Quality:
Every tile is rigorously tested to meet our high standards. We sell our products at fantastic low prices and offer a free cut sample service to view the tiles before purchase. Visit our website to explore our full range.
Customer-Centric:
Committed to providing a seamless shopping experience. Our friendly customer service team is available to offer expert advice or quotations via online chat, emails, phone, WhatsApp, or social media.
Fast UK Delivery:
We offer free next-day delivery on orders over £299 to the majority of postcodes. We also have a number of showrooms around the country to collect from.
Your Voice Drives Our Progress:
We greatly value your feedback—be it positive or constructively critical. Our senior management team actively reviews all customer feedback as part of our ongoing commitment to excellence. Your insights play a crucial role in shaping our strategies, allowing us to continually move our business forward and better serve you.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

4䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(40,782)

過去12か月のレビュヌ数: 3,164件

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5぀星のうち5の評䟡

Sample review

Went with another supplier but the samples arrived safe and sound and on time!

2026幎6月14日
Tile Mountain ロゎ

Tile Mountain からの回答

Hi Sion,

Thank you for taking the time to speak with me today and for confirming that this review is not in relation to Tile Mountain.

Best Wishes
The Tile Mountain Team

5぀星のうち2の評䟡

Tiles were all warped (every one)

Tiles were all warped (every one)
Made in Turkey?
Print marks on the faces
Not good quality product
Delivery came ok, next day supplier tried to send me someone else’s order, very inconvenient

2026幎6月13日
Tile Mountain ロゎ

Tile Mountain からの回答

Hi Jay,

We are very sorry to hear that your tiles were warped and have print marks on the faces.

We have contacted you via email as requested so that we can review this for you.

Best Wishes
The Tile Mountain Team

5぀星のうち3の評䟡

Delive4y let you down

Sales team were very good, ordering was easy, price was good, when tiles were delivered the boxes had separated and the tiles strewn across the pallet. Very disappointing only 3 of the 8 boxes were intact, meaning I've had to sort through the rest by hand, fortunately only 2 tiles were damaged, had it not been for delivery you would have got 5 stars. Perhaps cling wrap the boxes before despatching?

2026幎6月16日
Tile Mountain ロゎ

Tile Mountain からの回答

Hi Darren,

We're very sorry to hear that your order arrived in this condition, despite your positive experience with our sales team, ordering process, and pricing.
We're pleased that we were able to offer a resolution that you're happy with, and we appreciate your understanding.

Best Wishes
The Tile Mountain Team

5぀星のうち3の評䟡

Second review after delivery examined


If you've read my first review which was 1 star, you'll notice I've improved my score. After many messages back and forth, Tile Mountain did finally pay me some compensation for what was a stressful delivery experience. Ordering was smooth and I received rapid responses to my message. Even better though, they have assured Mr that they are going to look into delivery practices, to try and ensure that my experience isn't repeated and people have their delivery left in the correct location.

2026幎6月13日
Tile Mountain ロゎ

Tile Mountain からの回答

Dear Caroline,

We are very sorry that you had a stressful delivery experience.
We are pleased to hear that you are happy with the aftercare that you have received and that you are pleased with the resolution.

Best Wishes
The Tile Mountain Team

5぀星のうち1の評䟡

Absolutely useless

Absolutely useless

2026幎6月5日
Tile Mountain ロゎ

Tile Mountain からの回答

Hi Mark,

We have attempted to contact you as we would like to look into the experience that you have had. If you could please respond at your earliest convenience, it would be greatly appreciated.

Best wishes,
The Bathroom Mountain Team

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䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

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プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

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