Had my car in for a service today and was looked after by Sofia who was very helpful and attentive giving me all the information I needed. I waited at site so a good few hours but there was a coffee m... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great experience today. Second time here to service my car and have MOT done. Place is clean and organised - Sofia, the Service Advisor was kind, friendly, professional and very easy to work with. Wi... もっと見る
企業が回答しました
Kona in for 1st service yesterday, was waiting for it, booked it in with Sofia and as usual was very pleasant and told me what was going to happen and how long it would be, she kept me informed all th... もっと見る
企業が回答しました
All aspects of 4th Service today excellent and very well co-ordinated by Sofia. Thanks also to Richard Ralph and much appreciation for the car wash.
企業情報
当該企業による記述
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
連絡先
West Mayne4, SS15 6RW, Basildon, Essex, 英国
- 1268919513
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 87%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Service
From the booking, check-in, reception, service videos all were efficient and helpful. Thank you Sofia and all of the team
Very helpful staff for check in and…
Very helpful staff for check in and check out.
Excellent Service all round
All aspects of 4th Service today excellent and very well co-ordinated by Sofia. Thanks also to Richard Ralph and much appreciation for the car wash.
Excellent Service!
Had my car in for a service today and was looked after by Sofia who was very helpful and attentive giving me all the information I needed. I waited at site so a good few hours but there was a coffee machine and comfy sofa chairs to sit on and wait. Also got a free car wash!
I took my car in today for a service and MOT
I took my car in today for a service and MOT.
I was warmly greeted by Sofia and Amber . All staff were friendly and smiled while I was waiting for my car
The waiting area was comfortable, clean and smart.
Everything was explained to me after my car was done and ready to collect.
This is the second year I have been to Hyundai at Laindon and I wouldn't go anywhere else. I would recommend them to anyone. Excellent
Great service
Great service and mot sofia and the team were exellent very friendly and helpful lcould not ask for a better experience

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Had my service and MOT done here
Had my service and MOT done here. Time went by quickly as I was also able to work conveniently in their office. Sofia and Amber were very kind and gave me a breakdown of what was done and the extra benefits I had after the service. Would highly recommend.

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Kona in for 1st service yesterday
Kona in for 1st service yesterday, was waiting for it, booked it in with Sofia and as usual was very pleasant and told me what was going to happen and how long it would be, she kept me informed all the way through the service. Excellent service

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Great experience today
Great experience today. Second time here to service my car and have MOT done. Place is clean and organised - Sofia, the Service Advisor was kind, friendly, professional and very easy to work with. Will highly recommend this dealership.

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Sofia was excellent from start to finish

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Outstanding experience
My car had been booked in at hyundai Basildon. Drivers side mirror, motor needed to be replace as not operating mirror.
I was greeted by Sofia friendly warm smile.
What a asset this young lady is to the hyundai company.
She is very knowledgeable,approachable and extremely helpful.
Sofia came with me to the hire car as l have never driven an electric car, after explaining all and staying with me till l felt comfortable with the car.
Overall experience with my visit was outstanding.

Toomey Motor Group - Toomey Hyundai Basildon からの回答
First time visitor....
First time I have taken my car here for a service, and both the car and I were very well treated! Sofia was very helpful when checking the car in, and when she checked it back out she went through all the points with me. Nice waiting area, and I really liked the screen showing progress for each vehicle. Free refreshments (even if the multiple recycling bins were a bit confusing, lol) was very welcome. Air con too, so perfect when waiting on a hot day....

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Sofia
Sofia - my advisor was lovely. My service was on time and the loan car was clean. Everything went well

Toomey Motor Group - Toomey Hyundai Basildon からの回答
I asked for a prompt completion as I…
I asked for a prompt completion as I had unexpected travel plans and Sofia went out of her way to achieve this beyond my expectations.

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Annual Service
Dropped car off and Amber on reception courteous and helpful, Text message received before the 2 hr estimated time for service to advise the car was ready for collection, Good service with no hassles,

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Outstanding service
Outstanding service, Amber and later Sophia both absolutely excellent that lovely high service experience of professional/knowledgeable and personal.

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Very good service.
There was an issue with my Navigation software which needed to be re-installed. Sofia at reception is a lovely, friendly and helpful member of their staff, who helped get the issues resolved . She was very courteous and a pleasure to deal with. The technical staff resolved the issues to my satisfaction.

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Timely handover of Car after Service
I was the first to check-in my car and received my car serviced within 3 hours. Sofia was very kind and helpful and handled customer service very professionally.

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Friendly, helpful and effficent
Friendly and helpful. Sofia kept me up to date with my vehicles progress while at Toomey - which is so different to my previous experiences with Hyundai dealers. A much better experience. 10/10 for me.

Toomey Motor Group - Toomey Hyundai Basildon からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







