Visited Toomey Basildon Peugeot today,was helped by two very professional & friendly Salemen Ben Hughes & Jose.Nothing was too much trouble & it was a pleasure to have met them A1.A credit to the comp... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From the moment i walked in to book my car for windscreen washer repair the team made me feel so welcome. im quite a shy person and they made me feel so at ease The whole team were so incredibly f... もっと見る
I was delayed on route to my appointment and phoned them to let them know. It was fine and there was a friendly welcome when I did arrive. Kaci on Peugeot Service was really helpful and kept me inform... もっと見る
Shannon on arrival and keeping me updated was amazing. Lots of clear info and service completed before the time I asked Kaci on collection was great, quick and easy collection
企業情報
当該企業による記述
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
連絡先
West Mayne5, SS15 6RW, Basildon, Essex, 英国
- 1268977457
4.5
優良
51件のレビュー
最近のレビュー依頼の記録はありません
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excellent customer service.
Visited Toomey Basildon Peugeot today,was helped by two very professional & friendly Salemen Ben Hughes & Jose.Nothing was too much trouble & it was a pleasure to have met them A1.A credit to the company 👍🏻 Kym & Colin.
2026年6月9日
自発的なレビュー
Toomey Motor Group - Toomey Peugeot Basildon からの回答
Hello Kym,
Thank you for sharing your positive experience with our team at Toomey Basildon Peugeot. We're happy that Ben and Jose provided you with excellent customer service, making your visit a pleasant one.
Kind regards, Peugeot Toomey Basildon.
Toomey Motor Group - Toomey Peugeot Basildon からの回答
Hello Tina,
Thank you for taking the time to share your positive experience with us! We're glad to hear that our quick turnaround and friendly staff made a great impression on you.
Kind regards, Peugeot Toomey Basildon.
Great team of service advisors in…
Great team of service advisors in Lauren and Owen plus Robert Murdoch as our service technician.
2026年3月19日
自発的なレビュー
car purchased may 2024 Peugeot 3008
car purchased may 2024 have had nothing but trouble Battery kept draining (parasitic drain) doors wouldn’t open, electrics all over the place, driver panel shows engine oil pressure fault turn off engine. RAC confirmed and an external service report suggests all ok. still got the fault error on screen. and noe we can’t tell how much petrol in tank. Toomey peugeot not interested in helping us. Got to the stage we don’t know what to do after 2 years of worry. November ‘24 to date
2026年3月8日
自発的なレビュー
Toomey Motor Group - Toomey Peugeot Basildon からの回答
Dear Elizabeth,
Thank you for taking the time to share your experience. We’re very sorry to hear about the ongoing issues you’ve experienced with your vehicle. We completely understand how frustrating this situation must be.
This is certainly not the experience we would want for any of our customers, and we’re sorry to hear that you feel unsupported.
We would really like the opportunity to look into this matter further for you. Please could you contact us directly at customerrelations@toomeymotorgroup.co.uk with your vehicle registration and contact details so that we can review the matter in detail and work towards a resolution with you.
We appreciate you bringing this to our attention and hope to hear from you soon so we can assist further.
Kind regards
Toomey Peugeot Basildon
Kaci and James were excellent
Kaci and James were excellent. Very polite and professional.
2026年2月26日
自発的なレビュー
Utterly inept
Utterly inept. Had a really poor experience with them, mainly due to utter lack of communication. Left a review on Google. They reached out to me. The communication has continued to be far below the bar, being ignored, and STILL lacking a response to the ORIGINAL enquiry. Beyond useless. This review, along with my Google, is 100% fair and deserving.
2026年2月26日
自発的なレビュー
Toomey Motor Group - Toomey Peugeot Basildon からの回答
Dear Chris,
We are genuinely sorry to read your comments and to learn that you feel your experience has fallen short of expectations.
This is certainly not the level of service we aim to provide, particularly in relation to communication, which we recognise is fundamental to delivering a positive customer experience.
Our Aftersales Director has emailed you directly and is keen to fully understand your concerns, address the original enquiry, and work towards a constructive resolution. The intention is not simply to respond, but to ensure that your outstanding query is properly reviewed and resolved without any further delay.
We appreciate you taking the time to share your feedback and would welcome the opportunity to restore your confidence in our service. Please do respond to the email so that we can move matters forward appropriately.
Kind regards
Toomey Peugeot Basildon
Excellent service from Shannon and kaci
2026年2月20日
自発的なレビュー
Prompt and polite
Really polite and helpful. Car was sorted promptly and hot drinks offered while we waited. Thank you
2026年2月13日
自発的なレビュー
Perfect staff really helpful
2026年2月12日
自発的なレビュー
Quick service and helpful and kept me…
Quick service and helpful and kept me up to date on all what was happening
2026年2月3日
自発的なレビュー
The service advisor Kaci is a credit…
The service advisor Kaci is a credit you your team! Great experience at Peugeot Basildon
2026年1月22日
自発的なレビュー
Easy drop off for a service today
Easy drop off for a service today, courtesy car very nice. Car service complete and ready to collect by lunch time. Great service, Kaci and Michael were very helpful 😊
2026年1月22日
自発的なレビュー
Shannon on arrival and keeping me…
Shannon on arrival and keeping me updated was amazing. Lots of clear info and service completed before the time I asked
Kaci on collection was great, quick and easy collection
2026年1月21日
自発的なレビュー
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