Had a new laminate floor fitted through the hallway and into kitchen and beyond. The service from choosing to fitting was excellent. Special shout out to Billy and Tayo who were fantastic. They arri... もっと見る
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Excellent service from United Carpets both at showroom, delivery and fitting stages. Friendly, helpful staff and good selection of flooring. We are in the process of having several rooms redecorated... もっと見る
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Great service given in shop by Ash, advice given on choosing product, knowledge was Good, No problem with coming out to measure up. Callum and Nathan fitted flooring, Great guys, worked really well to... もっと見る
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Good service from the shop, organised and great products but they were let down badly by the subcontractor fitters. Poor fitting of the floor and still not right after a revisit. Having to send photos... もっと見る
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企業情報
当該企業による記述
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
当該企業による記述
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
連絡先
Earl Road, SK8 6PT, Cheadle Hulme, 英国
- 0161 485 7529
4.3
優良
133件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 98％に回答しています
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この企業のTrustpilot 利用方法
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I have bought carpets from United…
I have bought carpets from United Carpets for both my mother and myself and found them to be excellent in every department! Good price, great service and great fitting! Would definitely use again!
2023年9月26日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Lynn,
Thankyou for leaving us a 5 star review. We are delighted to hear that you both had a great experience.
We can't wait to assist you in your next project.
All the best.
United Carpets & Beds Cheadle Hulme
Excellent service
Me and my sister have recently got a flat together,first time of buying a bed,so was lovely surprised by the warm welcome and excellent service by ash he was joined by Elliot,we brought a bed each,woukd definitely recommend going their
Thank you Hannah and Rebecca
2023年10月17日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
We had are downstairs flooring carpet…
We had are downstairs flooring carpet in the lounge and vinyl for the kitchen, the guys started then one of the guys cut is thumb off, went to hospital, we had to wait for more guys to arrive, while my furniture was outside in the rain, then they started on the kitchen but wouldn’t put down until the boss came, so they sat in their van for 2 hours, and we just waited, felt the job was rushed got some bumps in vinyl and then had to pay extra £30 for the to seal around edges which we were not told back, so of the vinyl is marked, over all not happy
2023年9月22日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Good afternoon,
I'm really sorry to hear that your experience with us was not up to our normal high standards. If you send full details of the complaint through to our customer service team including the location of the store you ordered with we will be able to look into this more closely for you.
You can send these details through to aftersales@unitedcarpets.net and our team will respond to you directly.
Thank you for taking the time to leave us your feedback.
The United Team
United carpets
Elliot Prest was very professional and very helpful. Carpet arrived on time. Nothing too much trouble.
2023年8月24日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Mr K Marley
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great customer focus
Elliot the Manager has been helpful on the last two occasions we’ve used United Carpets for both carpets & vinyl flooring.
Competitive pricing & always good customer service. Fitters have been decent too & a fairly prompt service.
2023年7月14日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Holmes
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Very happy customer
Would definitely recommend them. They have done an excellent job.
2023年7月22日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Miss Greenwood
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great quality all round
Have used this company for years and have had the best experience from the whole team. Recently had stairs and living room carpet redone and again can only say every stage has been flawless and really happy with the service provided. Thanks guys!
2023年6月17日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Dominic
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Guys in the shop at Stanley green…
Guys in the shop at Stanley green Cheadle was very helpful and great customer service, but the fitters I would not recommend they chipped all the newly painted woodwork which had to be re done.
2023年6月20日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Fitters damage
The carpet is fine but the fitters damaged our new fireplace and chipped the door frame
2023年6月6日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hello
I have spoken with our store in Cheadle and they are not aware of this issue, however if you contact the store directly they will be happy to work with you on resolving this.
Thank you
The United Team
A satisfied customer.
Had a new laminate floor fitted through the hallway and into kitchen and beyond. The service from choosing to fitting was excellent. Special shout out to Billy and Tayo who were fantastic.
They arrived when scheduled and put extra people on the job to finish when we needed. All rubbish taken away and mess cleared up brilliantly. Thrilled with end result. Will use again and would definitely recommend.
2023年6月26日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Dear Mrs Hepworth,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great service - great floor
Great service and great floor from united carpets at Stanley green, cheadle hulme. Lots of support and advice and floor looks spot on
2023年7月2日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Tim,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service
Excellent service. The guys in the shop were very helpful, I got all the advice I needed and the fitting was great too.
A very efficient company and would highly recommend
2023年5月1日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Carl,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
All round good service
Great service on store. Good advice on recommendations. Bought and fitted within 4 days without any problems at all
2023年5月1日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Amanda,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Outstanding service supplied and…
Outstanding service supplied and fitted, fast and reliable. Highly recommended
2023年4月11日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi George,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Amazing from start to finish…
From start to finish United carpets in Stanley green were amazing. They helped me, they advised me, they had so much patience when I couldn’t pick a colour. And they priced amazingly!!! There was a store which was more local but I decided to go to Stanley green as they were so amazing. I am getting my kitchen done soon and will return to them for it! The fitters were amazing - came at the time they said, and just cracked on with it. Highly recommend!!!
2023年4月5日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Danielle
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Wouldn't go anywhere else!
We have moved house 🏠. The same town but different area, we had always used united carpets as the guy in the shop (Eliot) has always been wonderful and really helpful. We decided to pop into a shop nearer our new house, big mistake, not very helpful staff, really expensive and seemed really annoying that I dared to say I thought their fitting price (it was nearly the same price as the carpet- we only needed a tiny room) was a tad expensive. So we reverted to wjat we knew was great and traveled the extra few miles to see Eliot who sorted us put with an off cut he knew he had and his fitters who were also wonderful and helpful, were literally half the price of the other store. Won't be going anywhere else for carpets or floors as why bother when you know a good one already!!! Would highly recommend.
2023年2月8日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Rebekah
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
No 1 for customer service
Elliot from United carpets in cheadle is a likable and professional businessman who knows how to ensure customers are put first.
There were issues with some of the fitters, but all this was swiftly put right with a significant partial refund.
Very happy with the outcome. Job is now put right as expected. I would use again.
2023年4月11日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Jakob
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Excellent service
Excellent service, friendly and helpful from measurement right thro to fitting. Had no issues with the fitters well mannered and professional. Our doors needed some wood shaving off and for a small charge this was Not a problem for them.
2023年4月8日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Jerry
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
United Carpets
United Carpets, Cheadle. I have recently had new flooring for three rooms in my house. From selection, purchasing, measuring, delivery and fitting everything has been a completely positive experience.
But a special mention for the fitters who have been professional and respectful arriving on time and clearing up after doing a first class job. Thank you
2023年3月24日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Flooring to 5 bedrooms 2 lounges 4 bathrooms 2 kitchens hall stairs and landings in investment property
From beginning to end outstanding service and a pleasure to work with
In time in budget and a quality result. Thankyou
2023年2月17日
自発的なレビュー
United Carpets & Beds - Cheadle Hulme からの回答
Hi Anthony
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
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