Ich habe für einen hohen Betrag bei Urban kissed eingekauft, die Sendung ist nie angekommen. Der Kundendienst reagiert nicht mehr und ist überhaupt nicht an einer Lösung interessiert. Weder wird die W... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Although I wasn't notified of when the sandals shipped, I was pleasantly surprised when they arrived safely and in excellent condition about a month or so after purchasing. The packaging was cute. The... もっと見る
企業が回答しました
Alles toll! Sogar der Versand vor Weihnachten hat spontan geklappt, dank des freundlichen, bemühten und aufmerksamen Kundenservices geklappt, obwohl ich einen Fehler bei der Adresseingabe gemacht hat... もっと見る
I bought the silver whale ring from Solitude the Label and I'm very happy with this piece. The piece is elegant and dainty while also feeling solid. Urbankissed sent me an email to let me know when it... もっと見る
企業情報
当該企業による記述
Urbankissed is your online marketplace for handmade treasures & unique finds from small brands that care about their artisans. Urbankissed is run with love by a female-led team, and offers worldwide shipping. When you buy from one of their small, carefully curated brands, a real person is doing a happy dance!
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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
great product - lovely shop
The bag I bought is handmade in Greece and very high in quality as well as precious to me due to its sustainable and personal background.
Buying products from urbankissed makes me feel good knowing to invest in valuable fashion.
Thank you!
10/10 Customer Service
Urbankissed has customer service that may be the best I have ever dealt with. From their chat function on the website to e-mails with them, they were always kind, professional, helpful, and quick to respond. I didn't feel like I was a number for them, I felt like a person they cared about. They (and especially Sophie) went above and beyond to help me with an exchange. I am so happy with my purchase and will definitely use them again in the future for more eco-friendly purchases!
Beautiful and well made
Efficient shipping, beautiful packaging, and more importantly: This lingerie is the most beautiful I've ever seen. It's comfortable, well made, and looks so elegant. My favorite lingerie I've ever bought, it makes me feel so lovely and my partner LOVES it. Going to buy a set for her next. Thank you!
They go above and beyond!
I needed some fabulous vegan leather boots in a short amount of time for a celeb shoot. The shop reached out and it wasn't looking like they would arrive on time. I told the shop not to worry about rush shipping my order, but somehow this wonderful shop prioritized my order and got the boots to California just in time from Poland!! The boots are beautiful and I'm so thankful for this slow and ethical shop <3 thank you!
No going back to Victoria Secrets!…
The lingeries is high end hand made with lovely material - no going back to Victoria Secrets!
Quick delivery and beautiful product.

Urbankissed からの回答
Happy to find this fair fashion webshop
Looking for a crop top, I found the webshop Urbankissed. I've been buying fair fashion since 2014 but hadn't heard of this shop before. I'm glad that I found it.
I ordered a white top in size S, which was delivered in a few days. When it turned out to be a bit too small, I returned it for a size M, which arrived within a week after sending back the size S.
The communication with Sophie was quick, friendly and helpful.
I can recommend Urbankissed to all fashion lovers who want to feel good in clothes made by other people who have a good life too.
Urbankissed is now added to my list of favorite webshops.
Will order here again
In love with the yoko bikini from Lilja the Label which I ordered on Urbankissed! Ordered two tops too see which one fit better and it was no problem sending the other one back with a paypal refund for the post costs, very happy with the service and my order :)
Beautiful Clothes and Great Customer Care
Ubankissed had a constantly available chat where I could ask all my questions about their clothing - sizes, fit, color availability - and receive an immediate and helpful response. Delivery was on time and my items are now some of my favorites - high quality, great material, detailed, and beautiful! I also really love feeling good about where my money is going, that it's not funding sweatshops, it's funding livelihoods. I will definitely be a returning customer.
Kindness, and a great ethic
I love the idea and the ethic behind Urbankissed.
It's like a world which contains a multitude of other worlds, all sustainable, fair, and also pretty. The labels seem chosen with care.
The customer service makes you feel welcomed and considered, they're helpful and really kind – kindness is something I value a lot, so that definitely matters when I have to decide where to do shopping.
I also appreciate that there are detailed explanations about the companies and the products.
From my experience, the shipments are always fast, the packagings are perfect, and the quality of the clothes is great.
Great customer service
Great customer service! I had an eye on a lingerie set which was sold out in my size. However, I texted through the chat box if there is any way of getting the size I wanted and the customer service absolutely delivered! Very quick response and fast shopping plus it's ethical which I absolutely love. The quality of the lingerie is great and the design is stunning.
Very friendly support and very fast…
Very friendly support and very fast shipping! Top service!
Will definitely be buying again!
It was my first time buying from Urbankissed and I was a little worried about the sizing and how long it would take to get my package, but neither were a problem! The package got here in a reasonable amount of time (considering I live in the US) and it fits great! The material is nice and I’ll definitely be buying from here again!
original knitwear
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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