This was a good experience and worth the 160 mile round trip. The TESLA we bought was the right price and low mileage. James at V12 was great, he did all our paperwork, vehicle transfer and private p... もっと見る
企業が回答しました
所在地
所在地を変更Meir Heath Garage, ST37PG Stoke-On-Trent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I was very pleased with my experience at the Stoke on Trent branch. James was patient and helpful, which made navigating my first big purchase much easier. He explained everything clearly and took the... もっと見る
企業が回答しました
Visited V12 Sports and Classics Stoke-on-Trent for a car. Richard, James, and Lee were really friendly and made the process straightforward. They explained things clearly and answered any questions, w... もっと見る
企業が回答しました
Hi there The car they was telling me on the Autotrader it have full service history but when I get to the car the last service was done 15000 before. Also the payment I was do some from my account... もっと見る
企業が回答しました
4.3
優良
996件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 99％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very easy drove in - drove out in a new car.
This was a good experience and worth the 160 mile round trip. The TESLA we bought was the right price and low mileage. James at V12 was great, he did all our paperwork, vehicle transfer and private plate retention documents. The valuation given for our car was a little low but after discussion we meet half way.
I believe this motor company is good and reputable.
2026年10月14日
V12 Sports And Classics - Stoke からの回答
Thank you for your fantastic 5-star review! We're delighted to hear that your experience with V12 Sports and Classics was worth the 160-mile round trip and that you found the perfect Tesla at the right price.
It's great to know that James provided excellent service and made the paperwork and vehicle transfer process straightforward. We're also pleased we could reach a mutually agreeable deal on your part exchange.
We really appreciate your kind words and your confidence in our company. We hope you thoroughly enjoy your new Tesla and look forward to welcoming you again in the future!
Hi there
Hi there
The car they was telling me on the Autotrader it have full service history but when I get to the car the last service was done 15000 before.
Also the payment I was do some from my account and some from my brother and friend account but they did not accept too . I have mentioned to them for the money declaration I am the responsibility is mind you have have my license anything happened you have proof but not accept it again.
2026年10月1日
自発的なレビュー
V12 Sports And Classics - Stoke からの回答
Thank you for your message.
We have requested further information from you, as the details you have provided do not match any records on our system.
In order for us to look into your concerns and assist you further, we kindly ask that you respond to the information request we have already sent you.
Once we receive the requested details, we will be able to investigate the matter further.
Thank you for your cooperation.
Just bought a Vauxhall Corsa from V12…
Just bought a Vauxhall Corsa from V12 Sports and Classics….staff were really friendly and helpful, car was immaculate, would highly recommend
2026年10月7日
V12 Sports And Classics - Stoke からの回答
Thank you for your lovely review! We're delighted to hear that you're happy with your Vauxhall Corsa and that our team provided friendly and helpful service throughout your purchase. It's great to know the car met your expectations, and we really appreciate your recommendation. Thank you for choosing V12 Sports and Classics, and we wish you many happy miles in your new car!
They were all super nice and helpful
They were all super nice and helpful. Stayed well behind after closing hours on a Sunday to make sure I leave with my new car.
2026年9月20日
自発的なレビュー
V12 Sports And Classics - Stoke からの回答
Thank you for your fantastic review! We're delighted to hear that our team went the extra mile to ensure you could drive away in your new car, even staying beyond closing time on a Sunday. Providing friendly and helpful service is something we take great pride in, and your feedback means a lot to us. Thank you for choosing V12 Sports and Classics, and we hope you enjoy every mile in your new car!
Top local place in Staffordshire for…
Top local place in Staffordshire for your vehicle needs
2026年10月4日
自発的なレビュー
V12 Sports And Classics - Stoke からの回答
Thank you for your fantastic feedback! We're delighted to hear that you consider us a top choice in Staffordshire for your vehicle needs. We really appreciate your support and recommendation, and we look forward to welcoming you back to V12 Sports and Classics in the future!
Visited V12 Sports and Classics…
Visited V12 Sports and Classics Stoke-on-Trent for a car. Richard, James, and Lee were really friendly and made the process straightforward. They explained things clearly and answered any questions, which helped me feel at ease. I felt looked after during the entire visit. Everything was handled efficiently without feeling rushed.
2026年10月10日
自発的なレビュー
V12 Sports And Classics - Stoke からの回答
Thank you for your wonderful review! We're delighted to hear that Richard, James and Lee made your visit to our Stoke-on-Trent dealership such a positive experience. It's great to know that the team provided friendly, helpful service and ensured everything was explained clearly without making you feel rushed. We'll be sure to pass your kind words on to them. Thank you for choosing V12 Sports and Classics, and we hope to welcome you back again in the future!
V12 Sports And Classics - Stoke からの回答
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with us. Your recommendation means a lot to the whole team. Thank you for choosing V12 Sports and Classics, and we look forward to welcoming you back in the future!
Outstanding service all round.
Outstanding service all round.
I was that impressed that i bought another vehicle cold not be more pleased.
2026年9月26日
自発的なレビュー
V12 Sports And Classics - Stoke からの回答
Thank you for your fantastic review and continued support! We're thrilled to hear that you were so impressed with our service that you chose to purchase another vehicle from us. Your loyalty and satisfaction mean a great deal to the whole team. Thank you for choosing V12 Sports and Classics again, and we wish you many happy miles in your new car!
A smooth transaction
The purchase of my car ran smoothly from beginning to end. Very friendly helpful staff able to complete the necessary paperwork efficiently and thoroughly. I felt they were highly professional without being stuffy or too formal.
2026年10月3日
自発的なレビュー
V12 Sports And Classics - Stoke からの回答
Thank you so much for taking the time to leave us such a wonderful review! We're delighted to hear that your car-buying experience was smooth and straightforward from start to finish.
It's fantastic to know that our team made you feel welcome and comfortable whilst maintaining a professional and efficient service throughout. We always aim to make purchasing a vehicle an enjoyable and stress-free experience, so your feedback really means a lot to us.
Thank you for choosing V12 Sports & Classics. We hope you thoroughly enjoy your new vehicle and wish you many happy miles ahead!
Great service
I recently bought a car from V12 Sports and Classics Stoke-on-Trent. James was great, keeping me informed throughout and never making me feel rushed. The place felt clean and professional. Would visit again.
2026年10月2日
自発的なレビュー
V12 Sports And Classics - Stoke からの回答
Thank you so much for taking the time to leave us such a lovely review! We're delighted to hear that you had such a positive experience at our Stoke-on-Trent branch.
It's fantastic to know that James provided excellent service, keeping you informed throughout the process and ensuring you felt comfortable and never rushed. We also really appreciate your kind comments about the cleanliness and professional atmosphere of our dealership.
We'll be sure to pass your lovely feedback on to James and the team, who will be thrilled to receive this recognition!
Thank you for choosing V12 Sports & Classics. We're so pleased to hear that you would visit us again, and we look forward to welcoming you back in the future.
We hope you thoroughly enjoy your new vehicle and wish you many happy miles ahead!
I was very pleased with my experience…
I was very pleased with my experience at the Stoke on Trent branch. James was patient and helpful, which made navigating my first big purchase much easier. He explained everything clearly and took the time to ensure I understood each step. The process felt straightforward, and his friendly yet professional manner helped put me at ease. It was clear he valued making sure I felt comfortable throughout.
2026年10月5日
自発的なレビュー
V12 Sports And Classics - Stoke からの回答
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that James made your first big purchase feel straightforward and comfortable. It’s great to know that his patience, clear explanations, and friendly approach helped make the experience a positive one.
We’ll be sure to pass your kind feedback on to James and the team at our Stoke-on-Trent branch. Thank you for choosing us, and we hope to welcome you back again in the future!
Dealt with James who was very welcoming…
Dealt with James who was very welcoming and helpful. Went through every little detail nothing too was too much. Was second time coming here and would definitely recommend and return in the future.
2026年10月3日
自発的なレビュー
V12 Sports And Classics - Stoke からの回答
Thank you for your lovely feedback and for choosing V12 for a second time! We’re delighted to hear that James made you feel welcome and took the time to go through everything thoroughly, ensuring you had a great experience.
Your continued support and recommendation mean a lot to us. We look forward to welcoming you back again in the future and wish you many happy miles in your new car! 🚗⭐
Made very easy to purchase my car by…
Made very easy to purchase my car by rich , after driving two hours arrived there very relaxed and was driving back in 2 hours with my new car , highly recommend
2026年9月28日
V12 Sports And Classics - Stoke からの回答
Thank you for the fantastic review! We’re delighted to hear that Rich made your car-buying experience so easy and relaxed, especially after your two-hour journey to visit us. It’s great to know everything went smoothly and you were back on the road in your new car within a couple of hours!
We really appreciate your recommendation and will be sure to pass your kind words on to Rich. Enjoy your new car and many happy miles ahead! 🚗⭐
Jack and james oin give a good advice…
Jack and james oin give a good advice and both is a excellent pair
2026年9月29日
自発的なレビュー
V12 Sports And Classics - Stoke からの回答
Thank you for your lovely feedback! 😊 We’re delighted to hear that Jack and James provided you with excellent advice and worked so well together to make your experience a positive one. We’ll be sure to pass your kind comments on to them both. Thank you for choosing us! ⭐🚗
From the first call from Jacob to my…
From the first call from Jacob to my visit and test drive with James, I was made to feel welcomed. The team are professional, customer focused and did what they could to get the deal done. They suggested a range of products (warranty etc.) which were just what I needed and saved me having to look elsewhere. Great service.
2026年9月24日
V12 Sports And Classics - Stoke からの回答
Thank you for the fantastic review! It’s great to hear that Jacob and James made you feel welcome and provided a professional, customer-focused experience from start to finish. We’re also pleased the additional products offered were helpful and made the whole process that little bit easier.
We really appreciate your feedback and wish you many happy miles in your new car! 🚗😊
great experience !!!
Thank you James for a great experience in helping purchase my daughters car. She loves it!. We will definateky look at purchasing form youvagain in the future. Great service, great showroom and freindky accomodating staff. 5 * !!
2026年9月19日
V12 Sports And Classics - Stoke からの回答
Thank you so much for your fantastic 5-star review! It was an absolute pleasure helping you find the right car for your daughter, and we’re delighted to hear that she loves it.
We really appreciate your kind words about our service, showroom and team. We look forward to welcoming you back when it’s time for your next car!
The process was straightforward
The process was straightforward, and everything was clearly explained. Jack and James were helpful throughout. It all felt easy to navigate.
2026年9月21日
自発的なレビュー
V12 Sports And Classics - Stoke からの回答
Thank you for the great feedback! We’re really pleased to hear that you found the whole process straightforward and easy to navigate. We’ll be sure to pass your kind comments on to Jack and James.
Thank you for choosing us, and we hope you enjoy your new vehicle!
All staff helpful and pleasant and…
All staff helpful and pleasant and explained all the steps to a purchase very clearly.
2026年9月18日
V12 Sports And Classics - Stoke からの回答
Thank you for your great feedback! We’re delighted to hear that our team were helpful and welcoming, and that everything was explained clearly throughout the purchase process.
We really appreciate your review and hope you enjoy your new car!
Jack was excellent
Jack was excellent. Friendly and helpful. Not pushy and didn't give it the hard sell. An asset to V12
2026年9月16日
V12 Sports And Classics - Stoke からの回答
Thank you for the fantastic feedback! We’re so pleased to hear that Jack made your experience friendly, helpful and pressure-free. He’s certainly a great asset to the V12 team, and we’ll make sure your kind words are passed on to him. Thanks again for choosing us! 😊
Lovely guys who work there
Lovely guys who work there. Did us a good deal and walked away with a new car! Would definately use them again.
2026年9月16日
V12 Sports And Classics - Stoke からの回答
Thank you for the lovely review! We’re so pleased to hear you had a great experience with the team and were happy with the deal on your new car. We really appreciate your support and look forward to welcoming you back again in the future. Enjoy your new car! 😊🚗
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