Vanarama ロゎ
りェブサむトにアクセス

Vanarama レビュヌ 8,368

•
TrustScore 5段階評䟡の4.5

4.7

カヌ リヌス業
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Excellent Customer Service, treated as an individual. Great listening skills and the knowledge of each person I spoke was outstanding. The ordering process was easy, the guys take responsibility if... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Excellent service as always. Just ordered my 3rd van from vanarama the process was very smooth and quick. Brilliant prices for the van needed would definitely use vanarama again🚚🚚

5぀星のうち5の評䟡

This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... もっず芋る

䌁業が回答したした

䌁業情報

  1. カヌ リヌス業
  2. 自動車販売店

さたざたな倖郚゜ヌスから提䟛された情報

Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

8368件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

I should have had my vehicle six days


I should have had my vehicle six days ago from Vanarama, the van arrived dirty and with 300 miles on the odometer. As is my right, I refused the vehicle and it returned.
I asked for my case to be escalated, Karen was supposed to call ? 6 hours later , Karen called , asking if I could take photographs of the vehicle, I advised this was impossible as the vehicle was on its way back , probably adding a further 300 miles to the clock.
I have contacted Vanarama now a number of times, without anyone knowing what is going on ? Karen, is either unwell, at lunch or left early this afternoon?

Someone at Vanarama could call me to inform me of what is going on ? They don’t. No excuse for not calling me.
Karen from Vanarama has just called and offered to deliver a new vehicle which again will be dirty and have approximately 300 miles on the clock !! Surely a second hand vehicle with this delivery mileage ?

2025幎11月26日
自発的なレビュヌ
Vanarama ロゎ

Vanarama からの回答

Good afternoon Mark, thank you for taking the time to leave feedback.

We are sorry to hear your vehicle was delivered dirty and appreciate this took away the excitement from your new car experience.

Regarding the delivery process, Vanarama do not arrange this with the delivery agents and therefore are not responsible for the transportation of vehicles. That being said, all of the dealerships we work alongside arrange for vehicles to be driven to our customers, which results in vehicle accruing mileage. This does not affect customers contracted mileage and is noted down on the delivery note/handover.

As you had rejected the vehicle before Karen had spoken with you, sadly she was unable to resolve this to your satisfaction.

Kind regards,

Lauren

5぀星のうち5の評䟡

Delt with care

Delt with care
Very helpful
Very quick
No hassle
Good customer care

2025幎11月30日
Vanarama ロゎ

Vanarama からの回答

Hi Marie,

We appreciate you taking the time to share your positive experience. We are so happy to hear that our customer care was helpful and quick for you.

Thanks,
Lauren

5぀星のうち5の評䟡

Been with them for 15 years +

Been with them for 15 years, always to the point, set, easy to follow process. Buisness financial leasing has never been easier

Jonny - JHDS plumbing & Tiling

2025幎11月27日
Vanarama ロゎ

Vanarama からの回答

Hi Jonny,

We appreciate your long-term business and are so glad our straightforward leasing process has consistently met your needs over the past 15 years. Thank you for your valuable feedback!

Thanks,
Lauren

5぀星のうち5の評䟡

Nice and easy process to order our new


Nice and easy process to order our new commercial ID Buzz with excellent customer service

2025幎11月24日
Vanarama ロゎ

Vanarama からの回答

Hi John,

We're happy to hear that you found ordering your new ID Buzz to be nice and easy. We appreciate your positive feedback regarding our excellent customer service.

Thanks,
Lauren

5぀星のうち5の評䟡

Very straightforward

Very straightforward, got what I wanted with minimum fuss or disruption.

2025幎11月19日
Vanarama ロゎ

Vanarama からの回答

Hi Stephen,

We're happy to hear that your experience was straightforward and efficient. Thank you for your positive feedback; we appreciate you taking the time to share.

Thanks,
Lauren

5぀星のうち5の評䟡

Perfect Car Lease Company

Second time now using Vanorama for my lease vehicle
& once again the whole process was made extremely easy by the Vanorama Team. Staff are polite, professional & always ready to help. After we had agreed a price they even came back after & found me a cheaper price.

2025幎11月19日
Vanarama ロゎ

Vanarama からの回答

Hi Paul,

We're happy to hear that the team made the process easy for you again. It's great to know our staff's politeness and professionalism stood out, and we appreciate your recognition of our efforts to find you the best price. Thanks for your positive feedback.

Thanks,
Lauren

5぀星のうち4の評䟡

No time wasted

No time wasted. Very clear and quick process.

2025幎11月17日
Vanarama ロゎ

Vanarama からの回答

Hi Mazza,

We're happy to hear that you found the process to be clear and quick. Thank you for your positive feedback; we appreciate it!

Thanks,
Lauren

5぀星のうち5の評䟡

Process was easy

Process was easy, quick and everyone was really helpful.

2025幎11月13日
Vanarama ロゎ

Vanarama からの回答

Hi Jenna,

We're happy to hear that the process was easy and quick! We appreciate your positive feedback and are glad everyone was helpful.

Thanks,
Lauren

5぀星のうち5の評䟡

Ben was fantastic talking to me proper


Ben was fantastic talking to me proper English down to earth guy brilliant service with him nothing to mutch trouble many thanks mike bywaters and my mandie

2025幎11月11日
Vanarama ロゎ

Vanarama からの回答

Hi Michael,

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the service you received; it means a lot to us. Thank you!

Thanks,
Lauren

5぀星のうち5の評䟡

all the sales people were always


all the sales people were always efficient and managed to get quotes for every spec I requested.

2025幎11月7日
Vanarama ロゎ

Vanarama からの回答

Hi Margaret,

We're happy to hear that our sales team provided efficient service and promptly fulfilled your quote requests. We appreciate your positive feedback and thank you for sharing.

Thanks.
Lauren

5぀星のうち5の評䟡

I have been with Vanarama for the last


I have been with Vanarama for the last 4 years, I have found them to be very helpful and professional.

2025幎11月6日
Vanarama ロゎ

Vanarama からの回答

Hi Amanda,

We appreciate you being a customer for the past four years. We're happy to hear that you've found our services helpful and professional, and we value your positive feedback.

Thanks,
Lauren

5぀星のうち5の評䟡

Easy and well explained

It’s my second experience with Vanarrama and I’m very pleased,very simple and easy,everything well explained.

2025幎11月5日
Vanarama ロゎ

Vanarama からの回答

Hi Fernando,

We're happy to hear that your second experience was simple and easy! We appreciate you noting that everything was well explained. Thank you for your positive feedback.

Thanks.
Lauren

5぀星のうち5の評䟡

The company are really lovely

The company are really lovely, very helpful and very polite to speak to. I’m really grateful for the help!

2025幎11月7日
Vanarama ロゎ

Vanarama からの回答

Hi Brodie,

We're happy to hear that our team was helpful and polite! We appreciate you taking the time to leave us such positive feedback and are grateful for your kind words.

Thanks,
Lauren

5぀星のうち5の評䟡

Amazing experience very swift response

Amazing experience very swift response, Paul who dealt with me has been hands on and kept updating me.. couldnt fault any thing

Thank you

2025幎11月7日
自発的なレビュヌ
Vanarama ロゎ

Vanarama からの回答

Hi Waso,

We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that you were pleased with the swift responses and updates. Thanks for your feedback.

Thanks,
Lauren

5぀星のうち1の評䟡

Do not use this company

Do not use this company . All they are after is squeezing you for money once you sign up . Every time it goes for a service through their scheme or needs tyres you have to pay additional mileage costs as they use some weird system , even through you are not over the ocntractual mileage . AVOID AT ALL COST !

2025幎11月5日
自発的なレビュヌ
Vanarama ロゎ

Vanarama からの回答

Good evening Matt, thank you for taking the time to leave feedback,

We cannot charge a customer excess mileage if they have not exceeded their original contracted amount.

The excess mileage charges are also stated on both your Vehicle Order Confirmation and Maintenance agreement, which you are required to sign before we can add the service plan to your deal.

Thanks,

Lauren

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報