Vodafone UK - Alton レビュー 

240
TrustScore 5段階評価の5

4.9

72 High Street, GU34 1ET Alton, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

企業が回答しました

5つ星のうち5の評価

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.

企業が回答しました

5つ星のうち5の評価

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

240件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(240)

過去12か月のレビュー数: 39,826

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Tom was helpful and efficient in…

Tom was helpful and efficient in putting me on a new promotional plan. He was very friendly and courteous!!!

2024年8月27日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Ana,

Thanks for sharing your fabulous feedback for Tom. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Informative, helpful and kind staff

The manager was lovely and very helpful. I drove here and got stuck in traffic but staff were happy to help me despite it being close to closing. I was walked through everything very clearly and plainly, allowing me to make a very informed decision. I am incredibly happy with my new phone.

2024年8月15日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Sasha,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom at alton vid0phone shop was…

Tom at alton vid0phone shop was excellent in transfering my data to a new phone,he was very pleasant and nothing was too much trouble.

2024年8月13日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Marea. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom has been outstanding

Tom has been outstanding. Totally brilliant service. Excellent advice, couldn't have asked for more

2024年8月3日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi, Thanks for your fab feedback for Tom. It sounds like he's been a great help today 😊
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Technical expertise and problem solving

Sam went out of his way to resolve a technical bug preventing access to my online account.
Having tried online and in a previous store I'd all but given up hope.
I'm now able to update my plan ahead of a holiday tomorrow.
Great service from the Alton team

2024年8月2日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey James,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom in the Alton branch extremely…

Tom in the Alton branch extremely helpful. Very patient, suggested alternative approaches when I did not have relevant passwords etc.

2024年7月20日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Clare. Thank you for your review for Tom. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service to fix an email issues

2024年7月12日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Elaine,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Tom and Matt from the Alton store have…

Tom and Matt from the Alton store have both been so helpful setting up my new Sim. I would have been lost without my mobile being set up next week going away for a month. 5 star professional and exceptional service. Thank you so much for all of their support and help

2024年7月5日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Sarah,

It's great to hear about the positive experience you had in store with Tom and Matt, and we appreciate you taking the time to leave such lovely feedback.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Naz was extremely helpful

2024年6月12日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Jenny,

Thanks for sharing this review for Naz. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Naz was Excellent and he explained the…

Naz was Excellent and he explained the bereavement process, he also reduced my bill.

2024年6月7日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi John,

Thank you for this great feedback! We're delighted you got the support and assistance you needed at this difficult time.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Naz & Luke was attentive to my needs

2024年6月6日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Connor,

Thank you for your review and feedback for Naz and Luke.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Naz was very good and very helpful and…

Naz was very good and very helpful and even managed to transfer all my data from my old phone that had a broken screen.

2024年6月6日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Brian,

Thanks for reviewing and sharing your feedback for Naz.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service, very informative and helpful. Was able to get everything I needed.

2024年6月5日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Frances. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Luke was friendly and patient, excellent service

2024年6月4日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Susan,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

New phone from Naz

Naz, was more than helpful and explained everything we would need to pay without being pushy. Only downside was the shop was too warm and very stuffy.

2024年6月1日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Naz was excellent and sorted phone.

Naz was excellent and sorted phone.

2024年6月1日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Chris,

Thanks for this great feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Naz gave me great service today and got…

Naz gave me great service today and got my phone up and running

2024年6月1日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hey Stewart,

Thanks for this brilliant feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Naz was very helpful and set up both my…

Naz was very helpful and set up both my phones making it’s easy for me

2024年5月30日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Cherry. Thank you for your review for Naz. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ben was friendly and efficient

Ben was friendly and efficient

2024年5月25日
自発的なレビュー
Vodafone UK - Alton ロゴ

Vodafone UK - Alton からの回答

Hi Rachel. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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