We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... もっと見る
企業が回答しました
所在地
所在地を変更72 High Street, GU34 1ET Alton, GB
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I was seen promptly as soon as I entered the store, Ben helped with my query & set a new plan up for me , satisfied with the service & my new plan
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Sam was incredibly helpful! Sometimes, all you want is to speak to someone who knows their way around the Vodafone systems and endless online chats just doesn't cut it! I popped into the Alton store... もっと見る
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Sam went out of his way to resolve a technical bug preventing access to my online account. Having tried online and in a previous store I'd all but given up hope. I'm now able to update my plan ahea... もっと見る
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企業情報
Vodafone UK - Alton について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
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72 High Street, GU34 1ET, Alton, 英国
4.9
優良
232件のレビュー
顧客にレビューを依頼しています
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I had a totally brilliant experience
I had a totally brilliant experience. Ollie was fantastic and very helpful to a pensioner! Will happily recommend the Alton store
2026年7月15日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Lorraine,
Thanks for the lovely review and fantastic support for Ollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was seen promptly as soon as I…
I was seen promptly as soon as I entered the store, Ben helped with my query & set a new plan up for me , satisfied with the service & my new plan
2026年7月3日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey there,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great and helpful advice from Sam
Great and helpful advice from Sam, professional, pleasant and l am delighted with service and plan.
2026年7月3日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Judy,
Thanks for the lovely review and fantastic support for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ollie was very helpful with my phone…
Ollie was very helpful with my phone transfer
2026年6月24日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Wayne,
Thanks for the lovely review and fantastic support for Ollie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Popped into the Alton branch to upgrade…
Popped into the Alton branch to upgrade my phone, Ellie was super helpful and patient in answering my questions. I left with a great upgrade package. Thank you!
2026年6月6日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Susan,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Alton からの回答
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service and help from Graham…
Excellent service and help from Graham when I visited the store.
2026年5月11日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Samual
Samual was easy to talk to. Quick to find a cheaper option and put it in place. Very easy visit
2026年5月2日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey J J,
Thanks for the lovely review and fantastic support for Samual.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly and knowledgeable staff
I was looking for a new broadband and just walked in. Ellie was a superstar! Helped me to set up an account choose the best plan for me and explained everything I needed to know.
Very pleased with my experience.
2026年5月2日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Eva,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellence service from Luke
Excellence service from Luke, yeah Efficient and helpful.
2026年4月14日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi Linda , thank you so much for your wonderful review and the amazing support you’ve shown for Luke it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
New SIM after living in Australia
I needed a new sim after a prolonged time out of the UK. Eleanor provided brilliant service and set me up within about 15 minutes. She was incredibly friendly and approachable.
2026年4月13日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was extremely helpful and…
Sam was extremely helpful and accommodating, excellent customer service, great overall, store clean and welcoming. Would highly recommend.
2026年4月3日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Rachel,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was a great help.
I am visiting family for Easter and left my charger back in ROI. Sam was a great help in matching accessories to my needs. If only we had customer service like this back home! Thank you Sam.
2026年4月3日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Dave,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Quick efficient service
Quick efficient service. Very good deal on new phone and contract. Will return to Alton site for next phone
2026年3月14日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Upgrade of my contract
I can in to update my contract .
I was helped by Ellie who was friendly and very efficient.
She found me a good upgrade for my needs
2026年3月13日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Michelle,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Luke was very helpful and…
Luke was very helpful and knowledgeable, helped me with my old phone and set up my new one. Very good service from Vodafone today.
2026年3月4日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Caroline,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Alton からの回答
Hey Trev,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Luke did a great job sorting out the…
Luke did a great job sorting out the transfer. Well done.
2026年2月21日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Noel ,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
2026年2月14日
自発的なレビュー
Vodafone UK - Alton からの回答
Hey Alan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Luke was great at helping me transfer…
Luke was great at helping me transfer all my data across from my old to new phone. Extremely polite and attentive.
2026年2月2日
自発的なレビュー
Vodafone UK - Alton からの回答
Hi Rosemary,
Thank you so much for your wonderful review and the amazing support you’ve shown for Luke—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
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