My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... もっと見る
企業が回答しました
所在地
所在地を変更39 High Street, SP10 1LP Andover, GB
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レビュアーのコメントを見てみましょう
I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... もっと見る
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The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... もっと見る
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I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... もっと見る
企業が回答しました
企業情報
Vodafone UK - Andover について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
39 High Street, SP10 1LP, Andover, 英国
5.0
優良
527件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Jake gave us an excellent service and…
Jake gave us an excellent service and got a great deal and will definitely be staying with Vodafone
2026年4月8日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Joshua and nice
Excellent service from Joshua and nice, helpful friendly staff.
2026年4月6日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Philip
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Jake in store today…
Great service from Jake in store today getting new contracts in place.
2026年4月4日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey James,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Andover からの回答
Hey Susan,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ross was helpful
2026年4月4日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey John,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good experience and Jake was very…
Very good experience and Jake was very helpful.
2026年4月4日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey there,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Andover からの回答
Hey Richard,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Andover からの回答
Hey Giuseppe,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was very helpful and assisted in…
Jake was very helpful and assisted in setting up my disney+ and very informative
2026年4月3日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Christopher,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua was terrific
Joshua was terrific
He answered all my questions ( which were many,as I am very cautious when purchasing expensive items that need to last me a long while ). He explained in detail how the phone would work and breakdown of the costs and guided me through the process. Joshua was very friendly and approachable and at no time made me hurry into anything. He also explained the waiting time for my phone which was 5-7 days. I asked if it could be delivered to Vodafone shop,as saves me waiting at home for delivery/ and to be signed for,as I could be at work when it’s due to arrive. So I’ll be collecting it at the shop itself and they will transfer all my data etc… over ( they do charge a fee,but I’m happy with that ).
All in all ,I’m pleased with the outcome and the service I had today. Joshua was great 👌. Please forward ok my thanks again to him. I am very careful and cautious when buying technology products. So this was a good day for me
2026年4月3日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I inadvertently got my SIM card stuck…
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of great advice regarding mobile phones in general and how to save money on my contracts. Ross was friendly, patient and very knowledgeable. I highly recommend the Andover Vodafone store for all your tech needs and requirements.
2026年3月18日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Grace,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was extremely helpful in setting…
Jake was extremely helpful in setting up new contracts for my three mobile devices and my broadband. He explained everything with great clarity. A very good in-store experience and would recommend the Andover store.
2026年3月20日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was really helpful
Jake was really helpful, knowledgeable and great customer service, saved me a lot of money. Definitely recommend
2026年3月16日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Ceria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ross was helpful and helped with…
Ross was helpful and helped with sorting my new phone out
2026年3月16日
自発的なレビュー
Vodafone UK - Andover からの回答
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ross —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Ross was extremely helpful
2026年3月16日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went in to the Andover store again…
I went in to the Andover store again today to pick up my new phone and was delighted to have been helped with swapping over to my new phone. It was Rob that helped me this time and he was wonderfully informative and showed me what my new phone can do. A big thank you for a wonderful service!
2026年3月15日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Shirley,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Andover からの回答
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Terri was very knowledgable and really…
Terri was very knowledgable and really helpful in my query and helped me get my new phone
2026年3月12日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Tony,
Thanks for the lovely review and fantastic support for Terri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joshua was really helpful
Joshua was very nice and knowledgeable, he was happy to ask a colleague for some assistance rather than try to fumble through , which was great .
Lovely guys in the shop, had a laugh also .
Great customer service
Fixed my problem.
2026年3月11日
自発的なレビュー
Vodafone UK - Andover からの回答
Hey Katie,
Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Andover からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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