Service was excellent in Vodafone store I will definitely recommend my friends and family as they have great offers in sims and home broadband and always kind and helpful. Thank you
企業が回答しました
所在地
所在地を変更36 Friars Square, HP20 2SP Aylesbury, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... もっと見る
企業が回答しました
Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... もっと見る
企業が回答しました
I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... もっと見る
企業が回答しました
企業情報
Vodafone UK - Aylesbury について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
36 Friars Square, HP20 2SP, Aylesbury, 英国
4.9
優良
229件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Always helpful and very efficient
Always helpful and very efficient. Never had a single problem with them. And always courteous and pleasant staff.
2023年11月27日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hi Eileen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ahead was very patient with me and…
Ahead was very patient with me and helped me with a great new deal and moved mu stuff over. Top job
2023年11月24日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hey Jill,
It's great to hear your feedback. Thanks for reviewing your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Aylesbury からの回答
Thanks for the brilliant feedback, Sally! It's really appreciated. If you ever need help, just pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Exceptional customer service
Great customer service from Carl and Callum. I've worked in customer service my entire career and like to give credit where credit is due.
2023年10月28日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hey Lou,
Thank you for reviewing and sharing this great feedback for Carl and Callum.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
I'm so happy with callum as he sorted…
I'm so happy with callum as he sorted my phone issue out and also has saved my mum lots of money switching her from EE who are a terrible network
Thank you callum and Vodafone
2023年10月23日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hey Michael,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Aylesbury からの回答
Hey Laurentiu-Marius,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful with excellent customer…
Very helpful with excellent customer service
2023年10月20日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hey Wendy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ashley was kind and caring helped me…
Ashley was kind and caring helped me when i didnt know what i was doing. Made the process easier props to him please vodafone give him a raise
2023年10月13日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hi, It's fab to see Ashley made such a good impression on you. I hope you're loving your new phone!
Thanks again, The Vodafone Social Media Team
Ahead was very helpful with a new…
Ahead was very helpful with a new contract and moving all the stuff over too
2023年10月12日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hi Monica,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ashley was really helpful
Ashley was really helpful, answering all my questions and matching me up with the right upgrade
2023年10月2日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hey there,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service by Ahmad
2023年9月28日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hey Judy,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Aylesbury
My experience at Vodafone Aylesbury was great, the customer services was absolutely fantastic, pretty much all the advisors where helping me and giving me advice about my phone and the issues I was having.
2023年9月27日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hey Mason,
It's great to hear about your recent experience in one of our stores, thank you for reviewing!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
ConnorHe was very helpful and a very…
ConnorHe was very helpful and a very good to help me with everything I need
2023年9月18日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hey George,
Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great curstomer service from Connor at…
Great curstomer service from Connor at the Aylesbury branch. Helped me with several issues. very happy customer.
2023年9月9日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hey Dhawal,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Worst Customer Service ever
Went instore and took out a data sim only contract for 1 mth as only needed it for 2 weeks. They didn't have a shorter contract. Told me I should ring customer service next day and give them 30 day notice so thst I don't incur rolling charges. Called CS but no answer. I then opted for webchat. Was passed to 4 different people based in a foreign call centre who kept asking same questions despite reading my previous respinses. I told them I was giving 30 dsmays notice but they kept asking if I was cancelling and returning the sim. Kept telling them j have paid for 1 month and need it for 2 weeks. Eventually I gave up and called the number again and spoke to a uk based lady who said she couldn't see my account as active. Asked me to call back next day as acct may be active by then. The whole think lasted 1 hr and 45 minutes. I called back next day and explained everything again. After another hr 32 minutes of putting me on hold, answering and reoeat, I was put through to an obnoxious git who has no customer service skills at all!. He said he will send me a new sim and contract via royal mail standard delivery. I told him I would rather go yo different provider and I have- O2. .
Avoid Vodafone if possible. No CS at all!
2023年8月30日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hi Surinder,
Sorry to hear about your recent experience, this isn't how we want to be leaving customers feeling. Thank you for sharing this with us.
When looking to cancel a 30 day rolling plan, our Cancellations Team will be able to assist, on 03333040191. I apologise you faced such trouble. If you need any help please reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great advice and very clear staff very…
Great advice and very clear staff very helpful and helped me find what I needed
2023年8月21日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hey Lawson,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Aylesbury からの回答
Hey Emelia,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent and careful assistance
Excellent and careful assistance. Nothing spared. (Ashley)
2023年7月28日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent Shop
Really helped me out with my new sim for a phone I was given. Really good guys in there
2023年7月24日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hi Paul. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Seemed to come across as very honest…
Seemed to come across as very honest with his opinions on what products would be better for us without swaying our decision...Very knowledgeable & professional. Overall a pleasant experience.
2023年7月22日
自発的なレビュー
Vodafone UK - Aylesbury からの回答
Hi Terry,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
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