Vodafone UK - Aylesbury レビュー 

229
TrustScore 5段階評価の5

4.9

36 Friars Square, HP20 2SP Aylesbury, GB


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5つ星のうち5の評価

Service was excellent in Vodafone store I will definitely recommend my friends and family as they have great offers in sims and home broadband and always kind and helpful. Thank you

企業が回答しました

5つ星のうち5の評価

Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... もっと見る

企業が回答しました

5つ星のうち5の評価

Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... もっと見る

企業が回答しました

5つ星のうち5の評価

I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... もっと見る

企業が回答しました


企業情報


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  • 36 Friars Square, HP20 2SP, Aylesbury, 英国

4.9

優良

TrustScore 5段階評価の5

229件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(229)

過去12か月のレビュー数: 40,947

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5つ星のうち5の評価

Connor from Vodafone was extremely helpful helping me set up my phone

Connor helped a lot setting my phone up and moved me from pay as you go to a contract for the same price

2024年3月5日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hey Gordon,

Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Incredible.

Incredible.
I went to Vodafone Aylesbury today.
I entered the store and was approached by a guy with a beard A...
He asks me if he can help me.
I answered :
Customer - I have been a Vodafone customer for 6 years and I want to exchange my Android phone for an iPhone
A- ok.
Customer - I would like you to tell me the difference between iPhone 13 and 14.
A - none.
Customer - 🙄
Customer - How much would I pay per month?
A - £54 with new data plan.
Customer - 54 to which model?
A - To everything.
Client-🙄
Customer - But I want to keep my current plan is under contract.
A-It doesn't matter. We will give you a new plan.
Client-🙄.
Customer - If I now pay in full for an iPhone, does it still require a new plan?
A - WE DO NOT SELL IPHONES IN THE STORE.
Customer - ok. Goodbye.

2024年3月2日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hi there,

Thanks for taking the time to leave your review. I'm sorry for the experience you've had when visiting out store. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came into Vodafone after the new year…

Came into Vodafone after the new year to see options for a new phone. I’m very weary with contracts and they make me nervous. Connor made me feel at ease and took the time to explain all my options. He turned my bad experience into a good one! I brought out a contract and am still super happy no problems! Thankyou Connor

2024年1月20日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hi Chelsea,

Thanks for taking the time to share this great feedback with us! We're delighted that Connor provided such a great experience and your opinion was turned into a positive one!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

Arjun was very patient and knowledgeable

2024年2月22日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hi Howard. Thank you for your review for Arjun. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good service

2024年1月19日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Thanks for the great feedback Anthony. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

AMAZING STORE

Carl really helped me with my new phone upgrade. I have no idea about phones and he helped me from beginning to end in such a friendly way. I will never go anywhere else

2024年1月19日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hi Trisha,

Thanks for the great feedback for Carl. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Very happy

Very happy. Excellent help from Arjun. Helped me set up my new phone and transfered all of my old stuff.

2024年1月19日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hi Peter,

Thanks for your review and your lovely words for Arjun! It's what we love to see 🙂
Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Connor and Carl

Had Connor and Carl help sort me out with broadband after having recently moved house. After a day of struggling with doing this online due to the adress change, Connor and Carl were amazing with getting to the bottom of it straight away. Both of them were very friendly, and knew their stuff well

2024年1月17日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hi Ben,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic friendly service

Fantastic friendly service, couldn’t be better :-)

2024年1月17日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hi there John,

Your feedback is so important to us, so thanks for writing this great review!

We're so glad you're happy with our network and have had a friendly experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Kindness and reliable

2024年1月12日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hey Daniel,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Carl went over and above to assist me…

Carl went over and above to assist me with my phone upgrade. He showed great knowledge and also patience when helping his staff. A credit to Vodafone.

2024年1月11日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hey Slenane,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The manager Carl was so very helpful l would definitely come back again to the Aylesbury shop.

The manager Carl was so very helpful

2023年12月29日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hey Pattie,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ahmad was great

Ahmad was great. Made the experience very easy and smooth.

2023年12月24日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Best Shop In The World

Callum and Connor

2023年12月21日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hey James,

Thanks for the support for Callum and Conner!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Callum and conner

2023年12月21日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hey Lynn,

Thanks for the support for Callum and Conner!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Vodafone Aylesbury

I went in for help with transferring my data across, I spoke to Callum who was very helpful throughout and did the job well

2023年12月16日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant experience very helpful

Brilliant experience very helpful, Carl was super knowledgeable and attentive

2023年12月13日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hey Emma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really happy with service in store

Really happy with service in store. Ahmad was great to talk to

2023年12月8日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hey Michael,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very happy

Very happy. Thank you

2023年11月27日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hi Nyasha,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very good service exceptionally…

Very good service exceptionally pleasant person dealing with our problem☆☆☆☆☆

2023年11月27日
自発的なレビュー
Vodafone UK - Aylesbury ロゴ

Vodafone UK - Aylesbury からの回答

Hi Pauline,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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